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  #1  
Old 03-09-2016
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Default verify device urgh

Getting the 'we don't recognize device verify account with phone/text' on paypal when I try to send money of withdraw. Seen other threads on this, is it actually likely to work again if I leave it a few days?

ps don't reply with 'keep working phone numbers'
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Old 03-09-2016
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Default Re: verify device urgh

Yes, I waited 2ish days last time it happened to me
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Old 03-09-2016
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Default Re: verify device urgh

Hahaha, don't get too hopeful.

I think the persistence level for that "security check" is determined by how active the account is. I started getting it on one of my main accounts a few months ago while trying to add a new bank, and haven't got past it yet.

Adding a new phone number does not work. In my case the ONLY thing that did work on another account with the same issue, was calling in with a spoof app.
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Old 03-09-2016
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Default Re: verify device urgh

Report back tmrw dan
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Old 03-10-2016
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Default Re: verify device urgh

Wait a couple of days. This happens to me sometimes and i either just wait or transfer the money in smaller amounts.
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Old 03-10-2016
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Default Re: verify device urgh

all good now cheers
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Old 03-10-2016
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Default Re: verify device urgh

Mixed experience with this. Sometimes it will push through fine, sometimes it won't. In some cases, waiting around has helped, some cases not... Meh. I'd give it a couple days just to be safe, then do what you can.

The security check doesn't really work the way its originally "intended" to, it seems to be just a "placeholder" for when your account is under these type of soft limitations. The only thing you can do is try to push forward and continue despite verification fails, and if that fails or you get looped back to the same prompt, try again in a couple days. It's supposed to be a page where you "verify" the phone on the account, but in my experience it's no longer even being used for that purpose (says a phone with my name on file doesn't have my name on file, which is complete nonsense).

Apparently this new security system oversees an absolute ton of factors. Paypal reps will usually say it's due to your history under the account or some other arbitrary reason, but that's really just a poor excuse; they don't really know what is going on. It takes almost too many factors in account that it's honestly ridiculous. I've been able to put through transactions for $1500 on eBay, and then unable to put through a transaction for $3. It's extremely picky and nonsensical, and "security" in my opinion has nothing to do with it. It's poorly designed and broken.

Fortunately, I haven't come across these errors with adding and using banking yet.

I'm fairly certain they're actually losing users because of this process, especially due to the unreliability of this system with no intervention. It's really no coincidence that Paypal's CTO "resigned" either.

Last edited by exxomscp; 03-10-2016 at 04:26 PM.
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  #8  
Old 03-10-2016
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Default Re: verify device urgh

It goes away eventually at least for us. Are you blocking cookies or using a browser that does?
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Old 03-10-2016
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Default Re: verify device urgh

Quote:
Originally Posted by auctionessistance View Post
It goes away eventually at least for us. Are you blocking cookies or using a browser that does?
It does not always "eventually go away". It really does depend on the account. Activity, history, etc.
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Old 04-03-2016
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Default Re: verify device urgh

Quote:
Originally Posted by dan_ebay View Post
all good now cheers
Dan how did you make it go away?
I have a US PP account and cannot get past phone verification prompt
account is about 30 days

I'm now desperate to resolve it
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