"We’re sorry, but we can’t send your payment right now." Never Had This Before? - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Marketplace Discussions > PayPal Talk

PayPal Talk PayPal Forums. General issues related to PayPal.

Reply
 
Thread Tools
  #1  
Old 07-05-2016
Junior Member
 
Join Date: May 2012
Posts: 12
Thanks: 3
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 57%
iTrader: (0)
Default "We’re sorry, but we can’t send your payment right now." Never Had This Before?

Hi there, I tried to make a first order via Paypal on a well known Chinese electronics e-tailer, originally it said "we need to check it's you, we'll call your phone number and give you a four digit PIN"....but I noticed it had my old phone number.

Updated the number to a mobile number under Home (phone number) on my Profile.

Now when I try to make a payment I get the error message "We’re sorry, but we can’t send your payment right now. Return to merchant and try a different payment method."

The account is about ten years old, verified, has a CC linked, good balance, fully available, no limits to my knowledge (Paypal Premier account).

Ebay and other purchases still seem to work fine.

I did get hacked a few weeks ago (a weird purchase made from the Middle East for around $500 but I managed to get it refunded and spotted the transaction within 24 hours). I made sure my computer is clean before attempting any further online banking/payment activity.

Wonder if foreign transactions are causing some sort of flag as a precaution (payment is around £300), though it looked as though it would go through OK before the phone number verification popped up at Checkout?

No VPN has been used, I'm in the UK, was (trying to) use Paypal Balance.

Is there any way around this?

Last edited by patrice; 07-05-2016 at 08:50 PM.
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 07-05-2016
Junior Member
 
Join Date: Mar 2014
Posts: 63
Thanks: 14
Thanked 4 Times in 4 Posts
Activity: 0%
Longevity: 43%
iTrader: (0)
Default Re: "We’re sorry, but we can’t send your payment right now." Never Had This Before?

Could be anything, not sure the uk,

But it can be you're receiving money too fast, and sending money too fast.
It could simply be a small review on your account
You could have open cases on PayPal pending PayPal review.

A huge number of reasons, some are just too stupid, but PayPal fears for the worst and has zero trust for users in general.
Reply With Quote
The Following User Says Thank You to mophie For This Useful Post:
patrice (07-05-2016)
  #3  
Old 07-05-2016
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 57,907
Thanks: 4,599
Thanked 7,050 Times in 6,423 Posts
Activity: 100%
Longevity: 76%
iTrader: (7)
Default Re: "We’re sorry, but we can’t send your payment right now." Never Had This Before?

Could be an issue with the seller's paypal - difficult to say for sure. You might have to try in a few hours or perhaps different browser.

Paypal can be glitchy at times...
Reply With Quote
The Following User Says Thank You to rsot For This Useful Post:
patrice (07-05-2016)
  #4  
Old 07-05-2016
Junior Member
Threadstarter  
 
Join Date: May 2012
Posts: 12
Thanks: 3
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 57%
iTrader: (0)
Default Re: "We’re sorry, but we can’t send your payment right now." Never Had This Before?

Thanks for the replies No pending Cases on Paypal. I tried the Chinese e-tailer a few nights ago (when I originally changed the verification phone number on Paypal) and it came up with the same error. Thought leaving it a few days might fix it, but it's still the same.

No unusual spending too fast/receiving too fast happening.

I know this particular error is a bit of a mystery, from reading around, nobody really knows what causes it.

Last edited by patrice; 07-05-2016 at 09:54 PM.
Reply With Quote
  #5  
Old 07-08-2016
Junior Member
Threadstarter  
 
Join Date: May 2012
Posts: 12
Thanks: 3
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 57%
iTrader: (0)
Default Re: "We’re sorry, but we can’t send your payment right now." Never Had This Before?

From reading various other threads about this error/security prompt, my best guess is that there may be some "soft limit" to regain Paypal's trust, where big transactions/foreign transactions are concerned - after my being hacked. Can't see anyone else complaining about Geekbuying, so that's all I can think of.

Maybe after 90 days I might be given more leeway to spend more? Haven't tried spending £300 or so with a UK seller yet, my purchases post-hacking (just over a month ago) have been pretty modest.

I did see comments suggesting that continually seeing the "We're sorry but we can't send your payment right now" error might cause your account to be Limited, so to be careful I left it alone for a few days.

Just wonder if entering a mobile number under Home is a problem? I didn't input it as +44 (UK country code)...simply 07778xxxxxx (as an example)?

Also I can see (about a new stealth account where the member doesn't know its original phone number!) the reply "it will take a few months before they allow you to use that number to verify the account. Sorry but that's the only way. I learned this the hard way." http://www.aspkin.com/forums/paypal-...tml#post760055

Think the new number I've added will take a few months for me to use it as verification?

Last edited by patrice; 07-08-2016 at 05:20 PM.
Reply With Quote
  #6  
Old 07-11-2016
Junior Member
 
Join Date: Aug 2015
Posts: 294
Thanks: 38
Thanked 8 Times in 8 Posts
Activity: 5%
Longevity: 31%
iTrader: (0)
Default Re: "We’re sorry, but we can’t send your payment right now." Never Had This Before?

many time get this problems you need found another trusted seller and PayPal allow send money or after little time they allow some time PayPal is ****
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Default Re: PayPal "we can't send your payment right now" Solution?? ProblemChild PayPal Talk 22 04-12-2018 02:56 PM
PayPal "we can't send your payment right now" Solution rakesh PayPal Talk 40 01-17-2018 09:01 PM
The worst message ever " We're sorry, but we can't send your payment right now " CoMBoZo PayPal Talk 13 03-01-2016 09:30 PM
Have Available Paypal Balance but "Can't Send Your Payment Right Now" Error StoicMusic PayPal Talk 2 08-07-2015 05:36 AM
Paypal Error " Sorry , we cant send your payment right now" mrkurei PayPal Talk 8 09-10-2013 05:31 AM


Aspkin Group

All times are GMT -5. The time now is 09:28 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts