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Phone Number Verification Discussions on phone number verification, virtual numbers, TracFone, Google Voice, forwarding and more.

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  #1  
Old 06-12-2008
ebayhateluv's Avatar
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Arrow Getting past the Phone Verification requirement with doubletalk, playing dumb

HI Folks:
I was alittle aggrevated a couple days ago, while starting a new /old acct to sell--got the phone verify business---and my phone line was a 'Virtual NUmber" from a payphone inside Disney World... So--
I figured I'd play alittle Cat/Mouse with them..

heres how it works::D

1.) At the bottom of the LIST YOUR Item--you get the continue--then log in again, then verify identity--
2.) then give them either paypal or a cc, or a ck acct--still they want the phone call--
3.) at the very bottom, you will see a blue colored text--says--use alternate method--I tried, took me in circles and i entered cc info about 4 times
4.) I saw the little "Help box" in the upper right hand corner, thought I'd try it...
>> Anyhow--I'm including the chat--(Keep in mind, I'm a 13+ year Veteran of ebay, Ive sold an average of $300k/year--so--keeping this in mind..
I think you'll get a "chuckle"..

BOTTOM LINE--it worked for me,,, WILL IT WORK FOR YOU?? Dont know--BUt I was laughing as well as my son while reading the chat over my shoulder...

here it is:

9:49:47 AM System
Initial Question/Comment: Listing Your Item
9:49:52 AM System
Thank you for contacting eBay Live Help!
9:49:52 AM System
You are successfully connected to eBay Live Help. Please hold for the next available Live Help Agent.
9:49:57 AM System
Changes to the Feedback system will continue until June 6th. Recent changes to your Feedback percentage and score are due to these changes and we ask for patience while the system is updated.
9:50:02 AM System
You may view the original annoucement about the Feedback changes here: Feedback Changes Going Into Effect Today
9:50:02 AM System
As a reminder, the changes will include: Neutrals will be calculated in the overall Feedback percentage, weekly repeat Feedback, and Feedback percentages based on the past 12 months of activity.
9:50:07 AM System
If after June 6th, you still have questions about your Feedback rating, please contact us at that time.
9:50:52 AM System
We appreciate your patience. You’ll be able to type in your question as soon as you are connected with a Live Help Agent. Please continue to hold for the next available representative.
9:51:50 AM System
We apologize for the wait and thank you for your continued patience. Please continue to hold to keep your place in line. You should be connected to the next available agent shortly.
9:52:50 AM System
We are sorry for the delayed connection. Your question is important to us and one of our representatives will be with you soon.
10:00:41 AM System
Karina S. has joined this session!
10:00:41 AM System
Connected with Karina S.
10:00:56 AM Karina S.
Hello, thank you for waiting and welcome to eBay Live Help! My name is Karina. How may I help you?
10:01:50 AM mxxxxxx
HI, my name is alice. i have tried many times to sell a $4 dog collar, but it keeps asking me to call.when i try to call or answer phone, by the time i shut down my computer-the answering machinre has picked up.
10:02:31 AM Karina S.
Hey there!
10:03:08 AM Karina S.
Alice, though we are aware that some members are facing issues, I'll try some workarounds for you.
10:03:26 AM mxxxxxx
i hope i am not signing up for anything i cannot use? all i wanted to do is sell a couple dog collars, i have given ebay my credit card, so i do not know what else they want, I am not applying for credit card with ebay am i?
10:04:46 AM Karina S.
Well, it's just that we need members to verify through a phone call, when they try selling on eBay....It is done to assure taht no other member sells through your account.
10:05:24 AM mxxxxxx
well, can they give me like 5 or 8 minutes to get disconnected, then answer?
10:06:46 AM Karina S.
Yes, you can try the link below, whenever you wish to receive a call.
10:07:24 AM mxxxxxx
the blue that says connected with represenative? thats the link?
10:08:26 AM mxxxxxx
i just clicked on it-nothing is happening
10:08:31 AM Karina S.
http://shiptrack.ebay.com/ws/eBayISAPI.dll?SCRPlaceCall
10:08:56 AM Karina S.
can you try the link that I provided you just now?
10:09:45 AM mxxxxxx
hi-ok i put my mouse over it-click with my right hand--comes up in another box--says invalid url-tried a 2nd time, says timeout request..
10:09:55 AM mxxxxxx
should i use my left hand instead?
10:10:10 AM Karina S.
Well, you can try after sometime..
10:10:26 AM mxxxxxx
ok-just tried with left hand, says same thing-timeout request
10:11:20 AM mxxxxxx
cant ebay just call me or i can call into them?
10:12:17 AM Karina S.
Yes, you can email our Trust and Safety team and they will call you back. Let me get the direct link for you to email them.
10:13:36 AM mxxxxxx
all of this to sell a couple dog collars? Or is this for a major account or something? I do not sell all the time, i work a full time job, you know.
10:14:39 AM mxxxxxx
I sold a vase last year in a web spot called craigslist-maybe i should sell over there-this all seems too complicated for me..
10:15:12 AM Karina S.
Yes, I do understand that.... It's just to maintain the security of your account so that no one should list items on your behalf, and so that you would not need to pay the extra money for selling something you haev not listed.
10:16:34 AM mxxxxxx
so what i do not understand is how does one call ebay while they are on teh same phone line? i can go to my mothers and make the call, but then i cant drive 30 minutes home to answer it in 5 mions??
10:17:27 AM Karina S.
No, you can email our Trust and Safety team right from your place, and they will get back to you.
10:18:00 AM mxxxxxx
who is that, still ebay?
10:19:02 AM Karina S.
Yes, of course, they are a specialized team dealing with such issues.
10:19:31 AM Karina S.
eBay Help : Contact Us
10:19:48 AM mxxxxxx
ok, then give me there phone number, i will diosconnect from you and call them
10:19:52 AM Karina S.
Once on the above link page, you will just have to click on the email us link, at the bottom of the page, and you will be able to email them describing your concern.
10:20:17 AM Karina S.
Well, I understand taht you wish to talk on phone, however, as of now, they only offer email support
10:20:38 AM Karina S.
I have provided you with the direct link above, to reach to them.
10:21:47 AM mxxxxxx
so do i emAIL THESE people and give them my sales info and then when they are done, they sell the dog collar for me or i have to start all over again? the dog collar picture was already sent to ebay, it told me it costs 2.30 for 7 days- what happens to that?
10:22:48 AM Karina S.
Well, once they call you back, you'll be able to list your item successfully on eBay...It's just that they will need to call you and after that, you'll be able to list your item.
10:23:21 AM mxxxxxx
i have to pick up my kids from school at 3pm today, will they call before or after that?
10:24:03 AM Karina S.
You can try the link after you come back from school......Please copy the link and save it..
10:24:43 AM mxxxxxx
ok, i didnt see the phone number anywhere to call them. do you want my number?
10:24:58 AM Karina S.
Well, there is no phone number as such..
10:25:14 AM Karina S.
As of now, they only offer email support
10:25:24 AM Karina S.
So you'll need to email them.
10:25:26 AM mxxxxxx
if they dont have a phone, then how will they call me? you are confusing me now.
10:26:05 AM mxxxxxx
Can yo just tell them to call me after 3pm,please? heres my number: 1-904-xxx-xxxx
10:27:13 AM Karina S.
Well, let me see if I can manually resolve the issue. Sounds like you are very new. OK, try to list the item now, I have removed the block.You should have no
more problems listing now. I hope this has answered all your questions?
10:27:29 AM mxxxxxx
ok, ,thank you
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  #2  
Old 06-12-2008
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Haha, that's ace. Just goes to show that they have more power over your accounts in live chat than they make out to have...
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Old 06-12-2008
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Thats funny Im gonna try that one time
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Quote:
Originally Posted by ebayhateluv View Post
10:09:45 AM mxxxxxx
hi-ok i put my mouse over it-click with my right hand--comes up in another box--says invalid url-tried a 2nd time, says timeout request..
10:09:55 AM mxxxxxx
should i use my left hand instead?
10:10:10 AM Karina S.
Well, you can try after sometime..
10:10:26 AM mxxxxxx
ok-just tried with left hand, says same thing-timeout request
OMG I WAS DYING when I read that!! ahahaha
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  #5  
Old 06-12-2008
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Rofl!!!!!
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  #6  
Old 06-12-2008
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Now THAT is a perfect example {on you part } of the dumb blonde act!!!
I take the car to get it fixed, and the guy says... When do you want to pick up the car?.... and I say... when the car is fixed.
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  #7  
Old 06-12-2008
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LOL, wow...

I'm surprised they fell for that...

Nice one EBHL
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  #8  
Old 06-13-2008
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Each ebay representative is different. So if one fails, try the other.
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  #9  
Old 06-13-2008
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Nice one. They have so much power over an account yet they don't do anything.
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  #10  
Old 06-13-2008
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Hahahaha Oh God I Cant Stop Laughing "!!!!
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  #11  
Old 06-13-2008
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I should have had DELAYED responses to them--- I forgot--
I was Pretending to be on Dial Up--but I was on broadband--(she didnt catch that)
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  #12  
Old 06-13-2008
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LOL thats great, im gonna try this
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  #13  
Old 06-13-2008
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I am not sure why that was necessary. Didn't you phone verify from disney to lift the block?
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  #14  
Old 06-13-2008
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Hi... I dont live at Disney...
havent been down there for over a year--and its about a 13 hour drive...
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  #15  
Old 06-14-2008
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that's soo funny! :D
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  #16  
Old 06-14-2008
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no frickn way illmao... that was hilarious. genius. Also i didnt even know those robots have the power to do anything. They only act stupid. I see.
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  #17  
Old 06-15-2008
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You Are My Hero!!!
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  #18  
Old 06-18-2008
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awesome social engineering, at its finest.
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  #19  
Old 06-19-2008
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Awesome. Truly Awesome. You are great.
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