 UPS changed from customs clearance in Transit again, will I get my package?
Okay, so this one is going to be complex situation. Here's what it looks like right now:
In Transit 12/08/2020 9:55 P.M. Ontario, CA, United States
Past Event
Shipped 12/05/2020 3:02 A.M. Chek Lap Kok, Hong Kong
Past Event
Label Created 12/05/2020 2:52 A.M. Hong Kong
Ontario is about 500 miles north of me. Usually this type of shipment is the next day when I receive it. The delivery estimate right now is: check back tomrrow.
This shipment was supposed to be delivered today, but it got stuck in customs, where it says Ontario, CA, it says customs clearance instead of Ontario, CA. So I called UPS and they said that customs is holding on to it. They needed more info from the sender, tax id, a revised invoice or something of that nature. The operator really sounded like I'm not gonna get this package. A couple of hours later, you get the updated screen as I pasted above, which implies that it is coming. So strange.
Even when I paste my tracking number into UPS virtual assistant, a few hours ago it said it was held by customs, then a few hours later, the last activity according to virtual assistant was warehouse scan. Do you think I will get this package?
My supplier actually told me that she got the email from UPS that there was a problem and she didn't believe I would receive it either. Of course I'm gonna open a dispute and all from dhgate, but now the package looks like it's gonna move. What do you all think?
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