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DHL Germany Issue
 

I have package coming from Germany to America and it's showing the correct Destination Country but Tracking is displaying China Post (see below). I made an inquiry to DHL Germany but probably will not receive a reply for a while. I also contacted the Seller in Germany and I am waiting for a reply.

Has anyone else seen anything like this before? I have had many shipments from Germany (over 10 years) and never seen anything like this. Thanks!

-Steve

"DHL Shipment
RM431178097DE
Export parcel center.
Destination country/region: United States

International shipment number: RM431178097DE

We, 21.04.2021, 19:40 hours
Please enter the recipient's zip code

Fr, 23.04.2021, 04:58, IPZ Frankfurt
The shipment will be transported to the destination country/destination area and, from there, handed over to the delivery organization. (Homepage / online shipment tracking: http://track-chinapost.com/startairmail.php)
We, 21.04.2021, 19:40, Rodgau, Germany
The international shipment has been processed in the export parcel center
We, 21.04.2021, 12:46, Saulheim, Germany
The international shipment has been processed in the parcel center of origin
Tu, 20.04.2021, 07:59
Pick-up was successful.
Su, 18.04.2021, 06:18
The instruction data for this shipment have been provided by the sender to DHL electronically "

Re: DHL Germany Issue
 

Sounds like they are dropshipping from China?

Re: DHL Germany Issue
 

Thank you for reply!

Do you mean sending to China by mistake?

It appears on China Post Tracking so highly possible. I have never seen this before.


http://track-chinapost.com/result_ch...=RM431178097DE

Re: DHL Germany Issue
 

You can track it as well in China post website don't mean sent from china ,the tracking ends with DE is shipped from Germany

Re: DHL Germany Issue
 

The package is being sent from Germany to the United States. (At least it is suppose to be.)

Here DHL Germany states Destination Country/Region: United States

DHL Shipment
RM431178097DE
Export parcel center.
Destination country/region: United States

But the DHL Germany Tracking is showing China Post for tracking.

International shipment number: RM431178097DE

We, 21.04.2021, 19:40 hours
Please enter the recipient's zip code

Fr, 23.04.2021, 04:58, IPZ Frankfurt
The shipment will be transported to the destination country/destination area and, from there, handed over to the delivery organization. (Homepage / online shipment tracking: http://track-chinapost.com/startairmail.php)

I am also seeing it on China Post Tracking and not USPS Tracking.

Parcel# RM431178097DE Tracking Result
Destination:
DATE CURRENT LOCATION STATUS
2021-04-23 10:58:00 DE Departure from Office of Exchange
2021-04-23 11:58:00 DE Dispatched from Office of Exchange

http://track-chinapost.com/result_ch...=RM431178097DE

Re: DHL Germany Issue
 

Welcome to the forum - all the best as you master stealth :thumb:


Have you reached out to the sender of the item yet about why this is showing like that?

Re: DHL Germany Issue
 

Yes I did but German language DHL Tracking page doesn't show the link to China Post only the English language page.

German

https://www.dhl.de/de/privatkunden/d...=RM431178097DE

English (China Post Tracking listed)

https://www.dhl.de/en/privatkunden/d...=RM431178097DE

The sender did send me the DHL document and my address is ok. I told the sender to contact DHL Germany and make a report. I made a report and sent an email to DHL Germany. I will try calling them on Monday.

Re: DHL Germany Issue
 

When arrive to USA will be able to track in the USPS website because not in the system yet

Re: DHL Germany Issue
 

Thank you for the reply.

It should be in USPS Tracking now. Unfortunately it's showing in China Post Tracking which has me worried.

Parcel# RM431178097DE Tracking Result
Destination:
DATE CURRENT LOCATION STATUS
2021-04-23 10:58:00 DE Departure from Office of Exchange
2021-04-23 11:58:00 DE Dispatched from Office of Exchange

You can see here.

http://track-chinapost.com/result_ch...=RM431178097DE

DHL Germany isn't showing a tracking link in the German Language option but does in the English option (China Post) which conflicts with the destination (United States).

DHL Germany Tracking

German (doesn't show China Post or USPS for Tracking)

https://www.dhl.de/de/privatkunden/d...=RM431178097DE

English (China Post Tracking listed)

https://www.dhl.de/en/privatkunden/d...=RM431178097DE