package handed over to customs...what does this mean?

[BigCJ]

wasn't for a buyer at all.
It was for me (Sketchbooks)

It just said that it went to the wrong HUB and that it was rerouted back to New york.

It got to my local DHL HUB then mexican customs called it back and took it.

[yotano211]

weird that it even went to mexico. usually packages to mexico go toward mexico directly. that i know of, mexico city has their own dhl hub. i knew this girl who imported in mexico and lived in mexico city.

[rsot]

Originally Posted by yotano211

weird that it even went to mexico. usually packages to mexico go toward mexico directly. that i know of, mexico city has their own dhl hub. i knew this girl who imported in mexico and lived in mexico city.

We dont have a lot of experiences from Mexico on this forum - would be interesting to learn

[1968mustangman]

I had a package held by customs, it was nothing just some blank bags but it was cleared then HELD by customs. i waited a couple of days to see if they would release it. They did not, so i sent an email to them and told them what the item was and explained they were welcome to open the package.
The next day they released the item, they never opened the item. The package was not tampered with at all. So i would suggest writing them an email. Explain what item your expecting. (Never communicate your expecting knockoffs or anything illegal).

My point is, they HOLD packages sometimes that aren't illegal and they havent actually opened them. You have nothing to lose by trying.

[sarah74]

Clearance event:
I ordered around 150 stickers with Apple iPhone name on them. there was not logo on the stickers.
Just the name Apple iPhone with capacity 32GB, 128GB
I only ordered them for labelling my inventory. no box, no chargers... just stickers with the capacity and serial numbers.

the package was only 0.5kg but the DHL tracking says 'Clearance event'
Will these stickers be opened and confiscated now?

[jonyquest]

Originally Posted by sarah74

Clearance event:
I ordered around 150 stickers with Apple iPhone name on them. there was not logo on the stickers.
Just the name Apple iPhone with capacity 32GB, 128GB
I only ordered them for labelling my inventory. no box, no chargers... just stickers with the capacity and serial numbers.

the package was only 0.5kg but the DHL tracking says 'Clearance event'
Will these stickers be opened and confiscated now?

Hi, any updates? Thanks a lot

[greakf3eak]

Does it mean that you are still expecting your parcel after 2 and a half months ?

[sarah74]

yes they released them to me, I was so relieved....

Originally Posted by jonyquest

Hi, any updates? Thanks a lot

[Natalierus]

Hi !! I have a family big package coming from China My supplier said it was “buckled by the customs” who do I contact or where can I send an email to ?
I payed over 1000$ for this and now I can’t get my items . Someone help !!

[rsot]

Originally Posted by Natalierus

Hi !! I have a family big package coming from China My supplier said it was “buckled by the customs” who do I contact or where can I send an email to ?
I payed over 1000$ for this and now I can’t get my items . Someone help !!

Welcome to the forum - all the best as you master stealth

Contact your supplier and the shipping company.

Those are best for "Someone help !!"

[Merrilew]

Originally Posted by 1968mustangman

I had a package held by customs, it was nothing just some blank bags but it was cleared then HELD by customs. i waited a couple of days to see if they would release it. They did not, so i sent an email to them and told them what the item was and explained they were welcome to open the package.
The next day they released the item, they never opened the item. The package was not tampered with at all. So i would suggest writing them an email. Explain what item your expecting. (Never communicate your expecting knockoffs or anything illegal).

My point is, they HOLD packages sometimes that aren't illegal and they havent actually opened them. You have nothing to lose by trying.

I was wondering who, in fact you actually addressed this email to…?

[EtsySucks]

i liked pirate ship - the prices on shipping were at a wholesale price, rather than retail

[agent006140]

Originally Posted by Merrilew

I was wondering who, in fact you actually addressed this email to…?

try calling USPS 1-800 number,intl ,and talk to someone and see what they have to say

[agent006140]

Originally Posted by EtsySucks

i liked pirate ship - the prices on shipping were at a wholesale price, rather than retail

I just used it yesterday,USPS priority with signature confirmation =$20.29,using its priority box.
I wont call it wholesale price??

[phaz0rz]

What brought this thread to your attention, agent?


I'm just curious since it hasn't had any activity in 6.5yrs.

[rsot]

Originally Posted by phaz0rz

What brought this thread to your attention, agent?


I'm just curious since it hasn't had any activity in 6.5yrs.

Thanks for asking the q that I was thinking about but kept quiet - mainman phaz

[agent006140]

Originally Posted by phaz0rz

What brought this thread to your attention, agent?


I'm just curious since it hasn't had any activity in 6.5yrs.

I think I just came across this thread,after I used it to print a priority label with signature confirmation and cant help SHOCKED how expensive it is,it costs me $20 plus

[rsot]

Originally Posted by agent006140

I think I just came across this thread,after I used it to print a priority label with signature confirmation and cant help SHOCKED how expensive it is,it costs me $20 plus

That is pricey - you will find an alternative?

[agent006140]

Is there another option?signature confirmation cost me $9??

[phaz0rz]

They must have charged you for the "adult signature" option which would cost $9.70 for this shipment. I think that's where the mail carrier tries to check the recipients ID.

[agent006140]

Originally Posted by phaz0rz

They must have charged you for the "adult signature" option which would cost $9.70 for this shipment. I think that's where the mail carrier tries to check the recipients ID.

yes,thats what the recipient wants me to do.
I have done business with him before,this is the first time he asked .
The package is going to his P O Box.

[rsot]

Originally Posted by agent006140

yes,thats what the recipient wants me to do.
I have done business with him before,this is the first time he asked .
The package is going to his P O Box.

Can you charge that back to the customer by adding to the cost?