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Shipping Talk General discussions on shipping, customs, tracking, USPS, UPS, FedEx, DHL, EMS, etc.

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Old 04-25-2014
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Default UPS show: held in warehouse

the parcel is going to France, after showing : import scan , there is message show : held in warehouse.
usually when show : import scan ,that's mean custom has released the parcel, i don't know why came to this: held in warehouse.
anybody know what mean ? held by custom or something else ?
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Old 04-25-2014
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Default Re: UPS show: held in warehouse

Held in in warehouse may mean an problem with paperwork, damage to packaging or worse.
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UPS description: Held in Warehouse: UPS is holding the shipment per a contract service offering.

what that mean ?
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Old 04-25-2014
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Default Re: UPS show: held in warehouse

Customs have a problem with the item.

Maybe an issue with the paperwork. ( ? correct duty declared etc).

UPS do this heaps of times. Customs are the party delaying release.
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Old 04-25-2014
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Default Re: UPS show: held in warehouse

Problably a better move than speculating is to call up UPS and find out
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Default Re: UPS show: held in warehouse

a quick update for the issue:
after 6hr , UPS updated info: custom released the parcel and in transit.
it seems held in warehouse mean custom stopped the parcel and had a check.
GB was right, 9 out of 10 if custom stop a parcel,usually something wrong with paperwork.
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Old 04-26-2014
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Default Re: UPS show: held in warehouse

Quote:
Originally Posted by jane View Post
a quick update for the issue:
after 6hr , UPS updated info: custom released the parcel and in transit.
it seems held in warehouse mean custom stopped the parcel and had a check.
GB was right, 9 out of 10 if custom stop a parcel,usually something wrong with paperwork.
Nice that you got it cleared - hope for less issues in the future
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Old 04-26-2014
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Default Re: UPS show: held in warehouse

Quote:
Originally Posted by jane View Post
a quick update for the issue:
after 6hr , UPS updated info: custom released the parcel and in transit.
it seems held in warehouse mean custom stopped the parcel and had a check.
GB was right, 9 out of 10 if custom stop a parcel,usually something wrong with paperwork.
GB is always correct.

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Old 04-27-2014
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Default Re: UPS show: held in warehouse

Quote:
Originally Posted by jane View Post
a quick update for the issue:
after 6hr , UPS updated info: custom released the parcel and in transit.
it seems held in warehouse mean custom stopped the parcel and had a check.
GB was right, 9 out of 10 if custom stop a parcel,usually something wrong with paperwork.
This is why GB has a purple name
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Old 03-21-2017
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Default Re: UPS show: held in warehouse

Held in warehouse, do I have a problem?

Held in Warehouse

Louisville, KY, United States 03/19/2017 12:44 P.M. Warehouse Scan
03/19/2017 12:25 P.M. Import Scan
03/19/2017 9:55 A.M. Arrival Scan
Anchorage, AK, United States 03/18/2017 7:27 P.M. Departure Scan
03/18/2017 5:35 P.M. Arrival Scan
Osaka, Japan 03/19/2017 7:48 A.M. Departure Scan
03/19/2017 6:29 A.M. Arrival Scan
Chek Lap Kok, Hong Kong 03/19/2017 2:30 A.M. Departure Scan
Chek Lap Kok, Hong Kong 03/18/2017 2:42 A.M. Export Scan
03/18/2017 2:42 A.M. Origin Scan
Hong Kong 03/17/2017 2:50 A.M. (ET) Order Processed: Ready for UPS
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Old 03-21-2017
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Default Re: UPS show: held in warehouse

Bump? Please?
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Old 03-21-2017
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Default Re: UPS show: held in warehouse

I don't think you're in trouble Glacier. UPS is known to hold packages for a day or two if they arrive too quickly. I've never had an international UPS shipment reach USA in less than 4 days so I think that's what's going on. They could have run out of room on a plane and since your shipment from HK got here in one day decided it can wait for the next plane.

You can always call UPS to be sure. The tracking they see is a lot more detailed than the tracking we see.
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Old 03-21-2017
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Default Re: UPS show: held in warehouse

Yea, I called them up and they said it was customs inspecting it. Usual message, could be up to 60 days. Let's just say these items were medium risk, never once had a problem with it. Let's just say for beats audio is like a 10 in risky, these items are like a 3.
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Old 03-21-2017
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Default Re: UPS show: held in warehouse

Stick to DHL next time, lol.

Sorry to hear about your shipment. Our stuff is about a 3 on that same scale and I've only ever had one shipment inspected by customs, and it made it through surprisingly.
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Default Re: UPS show: held in warehouse

I've heard the same message by ups too last time, it went through, so just waiting to see this one.
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Old 03-22-2017
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Default Re: UPS show: held in warehouse

UPS is the worst.
I had sketchbooks held up for a month with my own label and not even close to anyones infringement and either a customs agent or a UPS worker themselves wrote in one of them and put "CLEARANCE"!

To hell with UPS
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Old 03-22-2017
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Default Re: UPS show: held in warehouse

It said clearance but you never actually received it?
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Old 03-22-2017
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Default Re: UPS show: held in warehouse

Quote:
Originally Posted by glacier922 View Post
It said clearance but you never actually received it?
He saw someone wrote in one of the books, soooo..... yeah he got them after a month.
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Old 03-22-2017
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Default Re: UPS show: held in warehouse

Oh ok I see. Well, today another day, still says held in wharehouse, I'll definitely keep this thread updated, not enough threads that go through the motions of the wait game.
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Old 03-22-2017
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Default Re: UPS show: held in warehouse

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Originally Posted by phaz0rz View Post
He saw someone wrote in one of the books, soooo..... yeah he got them after a month.
Yes thank you and Im a she
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Old 03-22-2017
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Default Re: UPS show: held in warehouse

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Yes thank you and Im a she
OMG I'm so sorry!

Someone should make that name pink for you!
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  #22  
Old 03-23-2017
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Default Re: UPS show: held in warehouse

Quote:
Originally Posted by jane View Post
a quick update for the issue:
after 6hr , UPS updated info: custom released the parcel and in transit.
it seems held in warehouse mean custom stopped the parcel and had a check.
GB was right, 9 out of 10 if custom stop a parcel,usually something wrong with paperwork.

I know this post is 3 years old, but still. Only 6 hrs and your stuff is moving again? This is like the 4th dayfor me, ridiculous if you ask me.
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