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Old 03-24-2017
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Default Fixing Limitation by ilegal balance ??

Hello, Ive made a start up company using my business account Paypal. All doing just fine until I make website which has Paypal checkout etc.. Sadly a buyer buy a product which alert Paypal (maybe) as money laundry from (maybe) ilegal balance (hack account, carding etc..). I just called Paypal and they said "we dont need you anymore" then got permanently limited with 180 days wd limit. A call and sent mail (and document they required) everyday for a week, but it still permanently limited.

So what Im saying is, how can I know if people using ilegal balance while they just order me from the site ? Furthermore Paypal blame me and got permanently banned. Anything I can do for fix this ?

Thank you..
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  #2  
Old 03-28-2017
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Default Re: Fixing Limitation by ilegal balance ??

you do not know if a buyer is using a hacked/bad rep paypal, but usually it will not affect you on a normal transaction through a site, it's only if they suspect you are the same person/associated with the buyer somehow....often paypal to paypal transfer is suspicious too...

you say 'maybe', you do not know the reason for sure....
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Old 04-11-2017
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Default Re: Fixing Limitation by ilegal balance ??

Quote:
Originally Posted by oompaloompa View Post
you do not know if a buyer is using a hacked/bad rep paypal, but usually it will not affect you on a normal transaction through a site, it's only if they suspect you are the same person/associated with the buyer somehow....often paypal to paypal transfer is suspicious too...

you say 'maybe', you do not know the reason for sure....
When this happened there are 2 transaction that alert paypal and auto dispute by Paypal itself + I got limitation. After a week the limitation goes to permanent.

The important thing is how can I know if my buyer (that buy from my website) has ilegal balance ? After weeks of googling etc I see many real company got this problem too, and sad to know there are no way to fixed this except buy Paypal verified account :(
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Old 04-11-2017
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Default Re: Fixing Limitation by ilegal balance ??

What merchandise are you selling? If the items you're selling are highly subjected to scam buyers (ie, digital goods), your best bet is to move away from Paypal all together.
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