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Old 12-25-2017
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Default Im getting loads royal mail delays in dec

My customers are leaving low stars for late delivery even tho i tell them it was posted on time

I use paypal RM labels would i be able to get some of those late deliveries stars removed if i call ebay and show them the label numbers
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Old 12-25-2017
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Default Re: Im getting loads royal mail delays in dec

You can try but if they are late then that is a fact, regardless of when sent ...it might help though as it is known there were delays in Dec

I have not had any complaints for lateness yet, but I had about 10 sent out all on a single day that did not track at all and all it says is ' will update when delivery attempted' on RM site. All others are fine, just this batch......I got a couple of INRs from that bunch so far........
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Old 12-25-2017
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Default Re: Im getting loads royal mail delays in dec

It happens. Last year by late delivery doubled from 2% to just under 4% and straight back down after Christmas. I'm hoping to get away with it this year. Not much point talking to eBay about it imho.
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Old 12-26-2017
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Default Re: Im getting loads royal mail delays in dec

This is the first time iv ever used paypal RM labels ...If i had experience i could have put a warning xmas delays on the post in dec ..now i have 6% lates im getting abit worried :(
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