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  #1  
Old 09-28-2020
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Default Payment received - but not in balance ?

Anybody having issues with Paypal UK today ? or even US.

Received payments like I normally do with confirmation email in to inbox and showing in paypal statement but the balance isn't reflecting the true balance.

But I am still expected to just send out the goods even though the money isn't there.

This account doesn't get "holds" or anything. It should just be in the balance.

Never been in this situation before.
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Old 09-28-2020
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Default Re: Payment received - but not in balance ?

They can be a little slow to update at times. I would check back in a few hours
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Old 09-28-2020
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Default Re: Payment received - but not in balance ?

Not the same issue but money i withdrawn earlier is taking a while to hit my bank (its usually instant) so maybe PP are having a few issues and things are running slowly for some.
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Old 09-28-2020
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Default Re: Payment received - but not in balance ?

Sounds like a glitch.
I actually experienced something similar about 2 years ago. The payment showed up a few hours later that day.
I would not be sending anything out before I make certain the payment actually arrived though.
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Old 09-28-2020
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Default Re: Payment received - but not in balance ?

Wait for it, they don't update for hours at times.

So they should update by the end of the day for you. If not, tomorrow.
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Old 09-28-2020
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Default Re: Payment received - but not in balance ?

Well over 6 hours now and nothing ...

I've already dropped CS an email and Googled the issue and it appears lots of people are having the same problem which is comforting at least.

I've already sent the item out, don't like to keep my buyers waiting.

Just checked Twitter, some one spoke to an agent and it should be sorted by 4am in the morning UK time.

Last edited by james_112233; 09-28-2020 at 06:16 PM.
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Old 09-29-2020
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Default Re: Payment received - but not in balance ?

So it was a glitch on their end in UK side?
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Old 09-29-2020
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Default Re: Payment received - but not in balance ?

Quote:
Originally Posted by SaiJin View Post
So it was a glitch on their end in UK side?
Yes, balance has been updated today AM so glitch on their side.
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