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  #1  
Old 11-19-2020
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Exclamation Cannot change the registered country on my ebay account

The country or region is not selectable (grey).
It says "To edit your country or region, you need to contact eBay Customer Support.".

I have contacted ebay more than 10 times (both live & phone) and they dunno why? Always teach me how to change but it does not work at all.

Any ideas?
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  #2  
Old 11-20-2020
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Default Re: Cannot change the registered country on my ebay account

Welcome to the forum - all the best as you master stealth


This is a standard auction with BIN or good until cancelled type of auction?
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  #3  
Old 11-20-2020
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Default Re: Cannot change the registered country on my ebay account

Any ideas?
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Default Re: Cannot change the registered country on my ebay account

Quote:
Originally Posted by heidoncs View Post
Any ideas?
is your account registered in the uk?
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Old 11-20-2020
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Default Re: Cannot change the registered country on my ebay account

Do you have the same issue? Thanks
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Default Re: Cannot change the registered country on my ebay account

Quote:
Originally Posted by heidoncs View Post
Do you have the same issue? Thanks
maybe but the question is which country is the account registered in and which you want to change to?
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Old 11-20-2020
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Default Re: Cannot change the registered country on my ebay account

I want to change from France to the UK
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Default Re: Cannot change the registered country on my ebay account

in this case you need to call them and ask to change
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Old 11-20-2020
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Default Re: Cannot change the registered country on my ebay account

Called ebay many times but they cannot find a way to change it.
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  #10  
Old 11-20-2020
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Default Re: Cannot change the registered country on my ebay account

one ebay rep told me sometime that they sometimes allow to change country but in general they do not like people changing country from higher risk to lower risk
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  #11  
Old 11-20-2020
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Default Re: Cannot change the registered country on my ebay account

Actually, the country has been changed to the UK. But the business address is still on France and ebay cannot find a way to change it.
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  #12  
Old 11-20-2020
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Default Re: Cannot change the registered country on my ebay account

the point is that the ebay system sees higher risk and lower risk countries , it may prohibit changing from higher risk to lower risk. if business address was not changed this means the account is still in france , if you start listing on ebay uk with uk as item location you will be blocked until you register with HMRC for VAT using french address or ebay would need to change the address to UK
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Old 11-20-2020
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Default Re: Cannot change the registered country on my ebay account

Quote:
Originally Posted by heidoncs View Post
Actually, the country has been changed to the UK. But the business address is still on France and ebay cannot find a way to change it.
what do you mean by - "the country" has been changed - to the UK

If you couldn't change the business address i.o.w. your account details still say you are in france, what díd you change?

And what was the official ebay URL on which you initially registered this account?
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  #14  
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Default Re: Cannot change the registered country on my ebay account

probably they allowed to change the location of the owner but not of the actual business which is why the business remains where it is as far as the legal obligations are concerned
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Old 11-20-2020
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Default Re: Cannot change the registered country on my ebay account

Why not just use a UK account? Seems like eBay dont want you to change your country they just dont want to outright tell you
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Old 11-20-2020
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Default Re: Cannot change the registered country on my ebay account

You cannot change the country of your Ebay account,you need to open a new Ebay account in the new country
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