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  #1  
Old 10-05-2021
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Default New IP causes eBay to ask for call or text...I don't have that # anymore!!!

I am coming back to selling on eBay after a break. I have an established account with good feedback. I purchased a new vps service and got a new Dedicated IP. When I went to log on to my eBay account they asked me to verify the account by phone or text since I am logging in from a "new computer". I don't have the phone # attached to this eBay account any longer. What do you suggest?
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  #2  
Old 10-05-2021
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Default Re: New IP causes eBay to ask for call or text...I don't have that # anymore!!!

Contact customer service. Sounds like your only option at this point.
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  #3  
Old 10-06-2021
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Default Re: New IP causes eBay to ask for call or text...I don't have that # anymore!!!

Quote:
Originally Posted by cheapandeasy View Post
I am coming back to selling on eBay after a break. I have an established account with good feedback. I purchased a new vps service and got a new Dedicated IP. When I went to log on to my eBay account they asked me to verify the account by phone or text since I am logging in from a "new computer". I don't have the phone # attached to this eBay account any longer. What do you suggest?
Drop the VPS . You don't need it. Keep the fresh dedicated VPN
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  #4  
Old 10-08-2021
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Default Re: New IP causes eBay to ask for call or text...I don't have that # anymore!!!

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Originally Posted by slokor View Post
Contact customer service. Sounds like your only option at this point.
Can I just use a phone # from a paid app in the google play store since I do not have the # that is attached to the account any longer?
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  #5  
Old 10-11-2021
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Default Re: New IP causes eBay to ask for call or text...I don't have that # anymore!!!

You mean you can clone the number that is attached to that account using an app?

or just call from a random number?
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  #6  
Old 10-12-2021
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Default Re: New IP causes eBay to ask for call or text...I don't have that # anymore!!!

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Originally Posted by SaiJin View Post
You mean you can clone the number that is attached to that account using an app?

or just call from a random number?
Just call from a random new number and add it to the account details once I get back in.

Also, is a paid app # best, or a prepaid calling card # better?
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  #7  
Old 10-12-2021
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Default Re: New IP causes eBay to ask for call or text...I don't have that # anymore!!!

Are you talking about verification by phone or text with the code? If so just add a new number for SMS verification.

There is a person selling one in the marketplace for $1.99 OR just get a new sim/phone number…its like $20.00 total.
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  #8  
Old 10-13-2021
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Default Re: New IP causes eBay to ask for call or text...I don't have that # anymore!!!

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Originally Posted by ghostdude View Post
Are you talking about verification by phone or text with the code? If so just add a new number for SMS verification.

There is a person selling one in the marketplace for $1.99 OR just get a new sim/phone number…its like $20.00 total.

I am in the USA, and I can get a US number. Can I just use a second phone number app from google play store? Or should I buy a sim card?

Last edited by cheapandeasy; 10-13-2021 at 02:05 PM.
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  #9  
Old 10-14-2021
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Default Re: New IP causes eBay to ask for call or text...I don't have that # anymore!!!

I guess I will try to get a sim card and see what happens!

Last edited by cheapandeasy; 10-14-2021 at 12:38 PM.
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  #10  
Old 10-14-2021
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Default Re: New IP causes eBay to ask for call or text...I don't have that # anymore!!!

Stop using free apps and get yourself a real phone. It's cheap
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  #11  
Old 09-28-2025
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Default Re: New IP causes eBay to ask for call or text...I don't have that # anymore!!!

Since you can't verify with the old phone number, your best bet is to contact eBay customer support directly. Explain the situation
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  #12  
Old 09-30-2025
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Default Re: New IP causes eBay to ask for call or text...I don't have that # anymore!!!

Quote:
Originally Posted by agent006140 View Post
You can get a cheap phone in local supermarket.
Replying to a four year old thread, not only that but with a BS answer
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  #13  
Old 09-30-2025
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Default Re: New IP causes eBay to ask for call or text...I don't have that # anymore!!!

Yes, but I'd be prepared to answer questions to verify your identity once calling in, they will most likely match this to databases and your account info, make sure to have it handy...
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  #14  
Old 10-01-2025
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Default Re: New IP causes eBay to ask for call or text...I don't have that # anymore!!!

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Originally Posted by sax4 View Post
Replying to a four year old thread, not only that but with a BS answer
Morning chuckles
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  #15  
Old 10-04-2025
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Default Re: New IP causes eBay to ask for call or text...I don't have that # anymore!!!

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Originally Posted by agent006140 View Post
This is one Limey who sucks !
You're letting sax4 get to you - just report and move on
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