EBay UK say they’re holding funds indefinitely?

[r933]

So eBay UK are telling me they’re holding my funds indefinitely due to being unable to verify my information that was provided?

They’re now just closing chats on me, how are they allowed to do this?

“ Due to not being able to verify the information that was provided, any funds not already paid out will be retained by eBay as required by law.”

[agent006140]

if it is a stealth account,why bother to speak to someone who does not exist?

[r933]

Originally Posted by agent006140

if it is a stealth account,why bother to speak to someone who does not exist?

Great input

[murdered_by_ebay]

paypal has been doing the same though

[degsey69]

Looks like you have lost it, it is important to have a good ID lined up with docs when you open a stealth account.

[rsot]

OP, did you violate any TOA?

[r933]

Originally Posted by rsot

OP, did you violate any TOA?

No, I did not.

They asked me to send my verification again, and I ignored because the account was suspended. Now they’re saying as they’re unable to verify, they’re able to keep the funds.

[rsot]

Originally Posted by r933

No, I did not.

They asked me to send my verification again, and I ignored because the account was suspended. Now they’re saying as they’re unable to verify, they’re able to keep the funds.

Clearer - so that step needs to be done

[Automasters]

It's the UK, nuff said

[csproo]

Originally Posted by r933

So eBay UK are telling me they’re holding my funds indefinitely due to being unable to verify my information that was provided?

They’re now just closing chats on me, how are they allowed to do this?

“ Due to not being able to verify the information that was provided, any funds not already paid out will be retained by eBay as required by law.”

Usually, after 2 months, eBay will send the money back to the linked bank account.

[r933]

Originally Posted by rsot

Clearer - so that step needs to be done

There’s no where to upload the documents, and eBay support are being useless saying just do it through my account. However, I can’t access that as the account is suspended.