Can anybody Explain the logic or Fraud of this Action

superduper1 · #1 08-02-2023

If you sell an item on ebay and the payment has a hold/ release date and you want to refund the buyer...Why does ebay insist that they take the money direct from your Debit/credit card even though they have the funds on hold???

What is the rationale behind it exactly? Especially if your on review.

Pedroalva · #2 08-02-2023

If it is the same buyer of the order on hold should be able to refund

rsot · #3 08-02-2023

No rationale behind it - eb system is set to double punish the seller in this way - taking funds from a different source while holding the sale funds...despicable default

agent006140 · #4 08-02-2023

Most buyers use their credit card to make payment,MP may not have the fund yet.
A reversal is a credit transaction and there is a small fee involved.

**SaiJin** · #5 08-02-2023

Quote:

Originally Posted by superduper1

If you sell an item on ebay and the payment has a hold/ release date and you want to refund the buyer...Why does ebay insist that they take the money direct from your Debit/credit card even though they have the funds on hold???

What is the rationale behind it exactly? Especially if your on review.

It's been like this for a long time and I find it very retarded.

BUT complaining about this and we have no control over it is just a waste of time.

henryfalmore · #6 08-02-2023

Quote:

Originally Posted by SaiJin

It's been like this for a long time and I find it very retarded.

BUT complaining about this and we have no control over it is just a waste of time.

hee hee you said retarded lol oh God I love SaiJin

agent006140 · #7 08-02-2023

It is not fraud,it has been their policy,same like Paypal,they prefer to charge your credit card instead of going after your bank account.
if you dont like their policy,find another sales venue

superduper1 · #8 08-03-2023

Quote:

Originally Posted by agent006140

It is not fraud,it has been their policy,same like Paypal,they prefer to charge your credit card instead of going after your bank account.
if you dont like their policy,find another sales venue

I think you are missing the point. There are TWO things

a: They are taking payment that in some cases you dont even have access to within 21 days

b: They even take payment for PROMOTED items upfront instead of even taking from the payout

c: If you have Temporary restriction that same payout gets pushed up ONE MONTH!

It technically means that Ebay can hold onto your money for no reason and no risk to themselves for up to TWO MONTHS!

degsey69 · #9 08-03-2023

The payment is officially in processing when this happens and will they require a credit card payment to refund the buyer, however if you do another sale they will use all or part of that sale for the refund instead.

Its just the same as when they take out of the funds to be released promotional charges of a current sale.

The thing that gets me is they state you can use held funds for postage costs for that item but there is no mechanism to do it.

rsot · #10 08-03-2023

Quote:

Originally Posted by agent006140

Most buyers use their credit card to make payment,MP may not have the fund yet.
A reversal is a credit transaction and there is a small fee involved.

cc payment = instantaneous availability unlike a bank transfer or cheque

csproo · #11 08-03-2023

Quote:

Originally Posted by superduper1

If you sell an item on ebay and the payment has a hold/ release date and you want to refund the buyer...Why does ebay insist that they take the money direct from your Debit/credit card even though they have the funds on hold???

What is the rationale behind it exactly? Especially if your on review.

Because the amount is not sufficient to refund the Buyer