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Old 09-06-2023
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Default Amazon is now verifying accounts with facial recognition over Video

It seems that amazon is now giving us a secondary option to verify accounts other than video. They are pushing their Facial Recognition software as an alternative.

Is anyone aware of this? Ive been making amazon stores for years and haven't seen this option yet. I always usually just get video verification as a option.

Ive taken a screen shot of it but cant upload here. What do account experts think though if you seen it already?



Take a photo of your faceTake a photo of your face
Use your device camera to take images of your face and your government-issued ID document. We will compare them to complete this step of verification.
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  #2  
Old 09-11-2023
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Default Re: Amazon is now verifying accounts with facial recognition over Video

Yes I seen this on few accounts not tested yet but the way you saying will not work
  #3  
Old 09-11-2023
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Default Re: Amazon is now verifying accounts with facial recognition over Video

Quote:
Originally Posted by Bubblegumm875 View Post
It seems that amazon is now giving us a secondary option to verify accounts other than video. They are pushing their Facial Recognition software as an alternative.

Is anyone aware of this? Ive been making amazon stores for years and haven't seen this option yet. I always usually just get video verification as a option.

Ive taken a screen shot of it but cant upload here. What do account experts think though if you seen it already?



Take a photo of your faceTake a photo of your face
Use your device camera to take images of your face and your government-issued ID document. We will compare them to complete this step of verification.

They normally ask for Video verification when there's something flagging them.

Or when they are doing a sweep
  #4  
Old 09-14-2023
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Default Re: Amazon is now verifying accounts with facial recognition over Video

Quote:
Originally Posted by SaiJin View Post
They normally ask for Video verification when there's something flagging them.

Or when they are doing a sweep
I wasnt referring to video verification. Its a new facial recognition option to replace video verification.
  #5  
Old 09-14-2023
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Default Re: Amazon is now verifying accounts with facial recognition over Video

Quote:
Originally Posted by Bubblegumm875 View Post
I wasnt referring to video verification. Its a new facial recognition option to replace video verification.
I haven't encountered that yet on the new accounts that I'm making.

That's like asking for your DNA
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Old 09-14-2023
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Default Re: Amazon is now verifying accounts with facial recognition over Video

Quote:
Originally Posted by SaiJin View Post
I haven't encountered that yet on the new accounts that I'm making.

That's like asking for your DNA
It's an option to do that instead of video verification. You either do the traditional video verification with an Amazon rep or the new automated facial recognition thing with a 3rd party service which checks if your face matches the face on the ID document.
  #7  
Old 09-14-2023
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Default Re: Amazon is now verifying accounts with facial recognition over Video

IRS uses ID.ME which requires you to take a picture holding ID cards.
is that what AMZN is using now?
  #8  
Old 09-14-2023
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Default Re: Amazon is now verifying accounts with facial recognition over Video

Quote:
Originally Posted by agent006140 View Post
IRS uses ID.ME which requires you to take a picture holding ID cards.
is that what AMZN is using now?
no ID.ME is far more invasive. I tried to use that for something related to the IRS and my verification failed with all real docs.
  #9  
Old 09-14-2023
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Default Re: Amazon is now verifying accounts with facial recognition over Video

I have a better suggestion,make us go to the local police office to get verified.
  #10  
Old 09-15-2023
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Default Re: Amazon is now verifying accounts with facial recognition over Video

Quote:
Originally Posted by SaiJin View Post
I haven't encountered that yet on the new accounts that I'm making.

That's like asking for your DNA
I took a screen shot to show yall , but aspkin forum doesnt allow to post pics.
  #11  
Old 09-15-2023
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Default Re: Amazon is now verifying accounts with facial recognition over Video

Quote:
Originally Posted by Bubblegumm875 View Post
I took a screen shot to show yall , but aspkin forum doesnt allow to post pics.
You can, you need to use a hosting site like imgBB.
  #12  
Old 09-15-2023
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Default Re: Amazon is now verifying accounts with facial recognition over Video

IMO this is better than video verification, stills will always be easier to manipulate.

Indeed it's not true Facial Recognition technology like communist China, that relies on a database to compare it to and Amazon don't have that.
  #13  
Old 09-15-2023
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Default Re: Amazon is now verifying accounts with facial recognition over Video

Quote:
Originally Posted by Hank View Post
IMO this is better than video verification, stills will always be easier to manipulate.

Indeed it's not true Facial Recognition technology like communist China, that relies on a database to compare it to and Amazon don't have that.
It's not a still, they record you turning your head side to side.
  #14  
Old 09-15-2023
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Default Re: Amazon is now verifying accounts with facial recognition over Video

Quote:
Originally Posted by amzrocket View Post
It's not a still, they record you turning your head side to side.
Got it, so it's video verification carried out by an AI bot.
  #15  
Old 09-15-2023
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Default Re: Amazon is now verifying accounts with facial recognition over Video

Quote:
Originally Posted by amzrocket View Post
no ID.ME is far more invasive. I tried to use that for something related to the IRS and my verification failed with all real docs.
Right... I'm just thinking perhaps this will make it easier to "be creative" to pass this type of verification
  #16  
Old 09-15-2023
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Default Re: Amazon is now verifying accounts with facial recognition over Video

There will always be a way around this, some enterprising person will share how it’s done no doubt.
  #17  
Old 09-15-2023
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Default Re: Amazon is now verifying accounts with facial recognition over Video

ID.me wants you to hold multiple IDs,not just the driver license,but SS ,citizens hip paper,passport .
  #18  
Old 09-15-2023
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Default Re: Amazon is now verifying accounts with facial recognition over Video

Yeah it has been up for a while now, real video verification is stronger than software so if you are able to - just do real video verification.
  #19  
Old 08-13-2025
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Default Re: Amazon is now verifying accounts with facial recognition over Video

I am trying to open a new account and got the same request:
Verify your identity by taking a photo of your face
Amazon and its third-party service providers use facial recognition technology to verify your identity and for fraud prevention purposes. On the next screen, one of our third-party service providers will directly capture images of your face and government ID documents. Then, Amazon (using its own technology such as AWS Rekognition) and our third-party service provider may each take biometric measurements of your face (which we refer to as facial data) from each image to verify your identity and prevent fraud.
  #20  
Old 08-13-2025
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Default Re: Amazon is now verifying accounts with facial recognition over Video

Quote:
Originally Posted by liimey View Post
I am trying to open a new account and got the same request:
Verify your identity by taking a photo of your face
Amazon and its third-party service providers use facial recognition technology to verify your identity and for fraud prevention purposes. On the next screen, one of our third-party service providers will directly capture images of your face and government ID documents. Then, Amazon (using its own technology such as AWS Rekognition) and our third-party service provider may each take biometric measurements of your face (which we refer to as facial data) from each image to verify your identity and prevent fraud.

The problem is that although my face will match the ID doc I submitted the birthday is different, so if I show the original it will not match. Any thoughts?
  #21  
Old 08-13-2025
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Default Re: Amazon is now verifying accounts with facial recognition over Video

Quote:
Originally Posted by liimey View Post
I am trying to open a new account and got the same request:
Verify your identity by taking a photo of your face
Amazon and its third-party service providers use facial recognition technology to verify your identity and for fraud prevention purposes. On the next screen, one of our third-party service providers will directly capture images of your face and government ID documents. Then, Amazon (using its own technology such as AWS Rekognition) and our third-party service provider may each take biometric measurements of your face (which we refer to as facial data) from each image to verify your identity and prevent fraud.

Hey man, can you open a new thread ? This is an old necro thread.

THe new thread will be bumped up
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