Changing bank on perma suspended eBay account

[Interloop]

Hello everyone,

Long story short my account got permanently suspended. The bank account that is linked to eBay got also suspended. eBay just released my payout, but the bank of course does not accept it and reverts the transfer.

I tried contacting eBay and was told that i cannot change any details on suspended account therefore i should instead resolve issues with the bank, but bank does not cooperate either.

Anyone been in similar situation? Is there anything that can be done or am i supposed to say goodbye to my money? Can it be that eBay will just keep the ammount for themselves??

[SaiJin]

Your bank closed your account, this is a big red flag.

What is it that you were doing on eBay and with the bank?

Explain in detail so we have a bigger picture

[agent006140]

DId you ask if Ebay can send you a check?
is your name on the Ebay account stealth or yours?

[OldTom]

Originally Posted by agent006140

DId you ask if Ebay can send you a check?
is your name on the Ebay account stealth or yours?

Not happening. When was the last time ebay sent checks? I can't remember when they did and certainly not since Managed Payments was introduced.

[SaiJin]

Originally Posted by OldTom

Not happening. When was the last time ebay sent checks? I can't remember when they did and certainly not since Managed Payments was introduced.

I could be wrong, but I don't think they do that anymore. MO and checks are a thing of the past, but do double check and confirm if I'm wrong.

[Interloop]

The account was stealth.

No idea why they decided to close my bank account, to be honest since there was no transactions beforehand. I guess detail discrepancy or something like that, nothing specific was said to me.

And my ebay got suspended most likely because of too fast growth, it is not like they say anything more either. I tried lifting the suspension and failed.

Their customer support is terrible, i've been trying to explain them via e-mail for few days now, but the responses are very slow and automated, seems like they do not even read what i say.

This is weird that they do not send payout to an alternative bank account, because they already released the payment, but my bank just reverted it, so the money is with eBay still.

[agent006140]

Since your account has been suspended,you cant add any new information to it like adding a new bank account,may be keep bugging them and see if they will let you.
Ebay used to accept checks in early days,we just mail them a check at the end of the month,I am sure Pierre writes checks too in his apartment,but those days are history.
how much is involved?

[Interloop]

I have tried to power through their terms & conditions, but could not find anything related to my problem. Are they actually allowed to just keep the money in this situation? Maybe someone of you know how i would be able to contact a more relevant department for this issue?

[Interloop]

Okay, got a final response. They said they will follow escheatment process.

Thank everyone for answers.

[rsot]

Welcome to the forum Interloop - all the best as you master stealth

YouTube (Short URL)

YouTube (Short URL)

how much is the amount in question?

[Interloop]

Thanks, rsot!

One last question. Does anyone know if the names of e-mail customer support are real?

[rsot]

Originally Posted by Interloop

Thanks, rsot!

One last question. Does anyone know if the names of e-mail customer support are real?

The names that sign off on emails? Difficult to say - I would guess they are real since eb has to maintain some form of customer service transparency...

[OldTom]

Originally Posted by Interloop

One last question. Does anyone know if the names of e-mail customer support are real?

I'd say they are nowadays, the practice of using native names to disguise their Asian outsourcing seems to be gone as they no longer bother nor need to try and hide this practice.

But in the crazy world we now live in where you can call yourself whatever you want and identify as goldfish one day and a pine-cone the next, does it really matter?

[agent006140]

Ebay does write checks ,to suppliers,vendors and contractors and Payroll checks.

[OldTom]

Originally Posted by agent006140

Ebay does write checks ,to suppliers,vendors and contractors and Payroll checks.

No they don't.

[agent006140]

yes they do,all big and small businesses issue checks and drafts

[JamesNorth101]

Originally Posted by agent006140

Ebay does write checks ,to suppliers,vendors and contractors and Payroll checks.

Pretty irrelevant in OPs case even if true

[agent006140]

there will always be exception,it depends on how she approaches Ebay

[rswomA]

Originally Posted by Interloop

The account was stealth.

No idea why they decided to close my bank account, to be honest since there was no transactions beforehand. I guess detail discrepancy or something like that, nothing specific was said to me.

And my ebay got suspended most likely because of too fast growth, it is not like they say anything more either. I tried lifting the suspension and failed.

Their customer support is terrible, i've been trying to explain them via e-mail for few days now, but the responses are very slow and automated, seems like they do not even read what i say.

This is weird that they do not send payout to an alternative bank account, because they already released the payment, but my bank just reverted it, so the money is with eBay still.

Once they have replied to your support message on your suspended account, I don't think you will receive another clear answer for another message
Even with chat, They will simply close the chat on you

[rsot]

Originally Posted by agent006140

there will always be exception,it depends on how she approaches Ebay

with lawyers blazing perhaps hah

[Interloop]

Originally Posted by agent006140

there will always be exception,it depends on how she approaches Ebay

Feels like i tried everything. Approaching Politely, With fingers raised, calmly etc.
What i haven't tried is bribing, but i doubt it would work :D

[agent006140]

You will be dealing with low level customer service clerk,they follow the rules and they cant make exception of giving you a check and it is not their fault your bank account was closed.