| | |
#1

04-10-2024
| | Junior Member | | Join Date: Jul 2009
Posts: 400
Thanks: 26
Thanked 26 Times in 19 Posts
Activity: 4% Longevity: 87% | | There is no option to delet credit card from amazon seller account
Hi,
I just discovered that there is no option to delete our credit card from the seller account anymore. I've been working on it for whole morning, but the only available option is to edit; the delete option has disappeared.
I checked both of my Amazon accounts, and they are all the same
| |
The complete step-by-step guide to get back to selling today!
| | | |
#2

04-10-2024
| | Junior Member | | Join Date: Sep 2023
Posts: 351
Thanks: 5
Thanked 57 Times in 51 Posts
Activity: 0% Longevity: 14% | | Re: There is no option to delet credit card from amazon seller account
Still there for me, indeed I deleted an expired card just to check and it worked just fine.
That said, mine was an expired card, Maybe, and understandably from Amazons point of view, they will be unlikely to let you delete and active card, only replace it.
| |
#3

04-10-2024
|  | Senior Member | | Join Date: Jul 2018
Posts: 14,676
Thanks: 2,109
Thanked 1,311 Times in 1,242 Posts
Activity: 63% Longevity: 40% | |
I am in US,I just check,I can replace/edit or add a new card but no way to delete or remove a card.
if your card is good,AMZN wants to keep it just in case !!
why do you want to delete the card,all you have to do is replace it with another card and leave it in your amzn account,it will die a slow death when it expires
You want to close your AMZN seller account?
There is more reason to hold on to your credit card in case of chargeback ,returns and violations.
cancelling the card is the only way.
if this is a seller account and she closed it,and chargebacks come in,AMZN will try to collect the money from her,turn the debt over to some collector and these guys will try to collect from her, Quote:
Originally Posted by Freakzilla Try logging into your buyer account and see if you can delete it there. | No,it would not work.
After I read this thread,
I tried yesterday,my AMZN account is both buy and sell,I can only add new card or choose one which is prefer payment.
I dont know AMZN,but I know with Paypal,if your Paypal account has a negative balance and you ignore Paypal asking you to transfer fund to cover it,and you still leave your account open with a linked cc,then one day you decide to use Paypal/cc to make a purchase,Paypal will and can piggyback and charge whatever the negative balance to your credit card.
I understand this is perfectly legal to do so?
Just report your cc stolen or lost and ask the bank not to send you a replacement
Last edited by TGMT²; 04-11-2024 at 03:00 PM.
Reason: merged for post count cheating
| |
#4

04-10-2024
|  | Executive [VIP] | | Join Date: Dec 2009
Posts: 80,804
Thanks: 6,374
Thanked 9,424 Times in 8,698 Posts
Activity: 95% Longevity: 85% | | Re: There is no option to delet credit card from amazon seller account Quote:
Originally Posted by jane Hi,
I just discovered that there is no option to delete our credit card from the seller account anymore. I've been working on it for whole morning, but the only available option is to edit; the delete option has disappeared.
I checked both of my Amazon accounts, and they are all the same | this is on which az platform - us, uk....?
| |
#5

04-10-2024
| | Junior Member
Threadstarter  
| | Join Date: Jul 2009
Posts: 400
Thanks: 26
Thanked 26 Times in 19 Posts
Activity: 4% Longevity: 87% | | Re: There is no option to delet credit card from amazon seller account Quote:
Originally Posted by rsot this is on which az platform - us, uk....? | UK platform
| |
#6

04-10-2024
| | Junior Member
Threadstarter  
| | Join Date: Jul 2009
Posts: 400
Thanks: 26
Thanked 26 Times in 19 Posts
Activity: 4% Longevity: 87% | | Re: There is no option to delet credit card from amazon seller account Quote:
Originally Posted by agent006140 I am in US,I just check,I can replace/edit or add a new card but no way to delete or remove a card.
if your card is good,AMZN wants to keep it just in case !! | That's the exactly what happened to me.
I can edit, replace, but no way to delet it. I am talking UK platform.
| |
#7

04-10-2024
| | Senior Member | | Join Date: May 2017
Posts: 879
Thanks: 205
Thanked 108 Times in 98 Posts
Activity: 21% Longevity: 46% | | Re: There is no option to delet credit card from amazon seller account
This can happen in general by adding a new one and you can delete the previous one.
But if this doesn't happen, write to Amazon in chat and they will delete it for you.
| |
#8

04-10-2024
| | Junior Member
Threadstarter  
| | Join Date: Jul 2009
Posts: 400
Thanks: 26
Thanked 26 Times in 19 Posts
Activity: 4% Longevity: 87% | | Re: There is no option to delet credit card from amazon seller account
received reply form amazon: If a card is currently associated with any of the Amazon stores, it will show up as “Active” and can’t be deleted.
so what should we do?
| |
#9

04-10-2024
| | Junior Member | | Join Date: Sep 2023
Posts: 351
Thanks: 5
Thanked 57 Times in 51 Posts
Activity: 0% Longevity: 14% | | Re: There is no option to delet credit card from amazon seller account Quote:
Originally Posted by jane received reply form amazon: If a card is currently associated with any of the Amazon stores, it will show up as “Active” and can’t be deleted.
so what should we do? | Kind of like I suggested above.
Add a new card, cancel the old one, it will expire and can be deleted.
They will always want an active card associated with the account, if not you potentially face suspension.
| |
#10

04-10-2024
| | Junior Member
Threadstarter  
| | Join Date: Jul 2009
Posts: 400
Thanks: 26
Thanked 26 Times in 19 Posts
Activity: 4% Longevity: 87% | | Re: There is no option to delet credit card from amazon seller account Quote:
Originally Posted by agent006140 why do you want to delete the card,all you have to do is replace it with another card and leave it in your amzn account,it will die a slow death when it expires | I want to close my account.
| |
#11

04-10-2024
| | Senior Member | | Join Date: Apr 2016
Posts: 3,923
Thanks: 8
Thanked 800 Times in 662 Posts
Activity: 56% Longevity: 52% | | Re: There is no option to delet credit card from amazon seller account
with account closure there is no point to delete anything , amazon save all details indefinitely incl. any bank accounts and credit cards used in the past
| |
#12

04-11-2024
| | Junior Member | | Join Date: Sep 2023
Posts: 351
Thanks: 5
Thanked 57 Times in 51 Posts
Activity: 0% Longevity: 14% | | Re: There is no option to delet credit card from amazon seller account Quote:
Originally Posted by murdered_by_ebay with account closure there is no point to delete anything , amazon save all details indefinitely incl. any bank accounts and credit cards used in the past | There certainly is, surprised you can see it.
As I've already stated, their only option is to cancel it with their provider, it will be seen as expired on Amazon when they do their regular validity checks and become inactive. Then, if you want, you can delete it but being expired I guess it makes no difference.
| |
#13

04-11-2024
| | Senior Member | | Join Date: Apr 2016
Posts: 3,923
Thanks: 8
Thanked 800 Times in 662 Posts
Activity: 56% Longevity: 52% | | Re: There is no option to delet credit card from amazon seller account Quote:
Originally Posted by OldTom There certainly is, surprised you can see it.
As I've already stated, their only option is to cancel it with their provider, it will be seen as expired on Amazon when they do their regular validity checks and become inactive. Then, if you want, you can delete it but being expired I guess it makes no difference. | the point of deletion is to remove details from amazon I assume? that will not work. otherwise any card or bank account can be blocked so that amazon could not tap it , the OP would likely go that way if they were not trying to remove details from amazon
| |
#14

04-11-2024
| | Executive [VIP] | | Join Date: Feb 2008
Posts: 1,236
Thanks: 55
Thanked 202 Times in 173 Posts
Activity: 0% Longevity: 94% | | Re: There is no option to delet credit card from amazon seller account
Try logging into your buyer account and see if you can delete it there.
| |
#15

04-11-2024
| | Junior Member | | Join Date: Sep 2023
Posts: 351
Thanks: 5
Thanked 57 Times in 51 Posts
Activity: 0% Longevity: 14% | | Re: There is no option to delet credit card from amazon seller account Quote:
Originally Posted by murdered_by_ebay the point of deletion is to remove details from amazon I assume? | If you sold on Amazon you'd know why.
Poster 'agent' had given you a very good reason above, but I will say it again...if, like OP, you want to close your account then Amazon will keep any active card available for chargebacks, returns, punitive penalties, or, god forbid, a product recall situation where they blindly refund all past buyers. Initiating the account closure process comes with obvious delays, cancelling/removing your card is an instant safeguard.
What kind of negative balance you would have to run up for them to get the debt collects in I do not know, but I'll tackle that one any day rather than leaving an active card in their hands.
| |
#16

04-12-2024
| | Senior Member | | Join Date: May 2017
Posts: 879
Thanks: 205
Thanked 108 Times in 98 Posts
Activity: 21% Longevity: 46% | | Re: There is no option to delet credit card from amazon seller account Quote:
Originally Posted by OldTom If you sold on Amazon you'd know why.
Poster 'agent' had given you a very good reason above, but I will say it again...if, like OP, you want to close your account then Amazon will keep any active card available for chargebacks, returns, punitive penalties, or, god forbid, a product recall situation where they blindly refund all past buyers. Initiating the account closure process comes with obvious delays, cancelling/removing your card is an instant safeguard.
What kind of negative balance you would have to run up for them to get the debt collects in I do not know, but I'll tackle that one any day rather than leaving an active card in their hands. | If your account is not registered in the United States or some products leave the United States, they will return a few cents of dollars for tax refunds.
But if you ask me, I would lock up the card and request a new one from the bank or the application.
| |
#17

04-12-2024
|  | Super Moderator | | Join Date: Jul 2008
Posts: 17,449
Thanks: 363
Thanked 2,830 Times in 2,443 Posts
Activity: 29% Longevity: 92% | | Re: There is no option to delet credit card from amazon seller account Quote:
Originally Posted by jane Hi,
I just discovered that there is no option to delete our credit card from the seller account anymore. I've been working on it for whole morning, but the only available option is to edit; the delete option has disappeared.
I checked both of my Amazon accounts, and they are all the same | Try this, add a new primary card, then see if you can delete the old card after that
| |
#18

04-13-2024
| | Junior Member | | Join Date: Sep 2023
Posts: 351
Thanks: 5
Thanked 57 Times in 51 Posts
Activity: 0% Longevity: 14% | | Re: There is no option to delet credit card from amazon seller account Quote:
Originally Posted by SaiJin Try this, add a new primary card, then see if you can delete the old card after that | That would clearly work for an active seller but they are looking to close the account and remove their active charge method and Amazon wont allow it.
| |
#19

04-17-2024
|  | Junior Member | | Join Date: Nov 2023
Posts: 107
Thanks: 12
Thanked 6 Times in 5 Posts
Activity: 3% Longevity: 13% | | Re: There is no option to delet credit card from amazon seller account
I have tried many times but i cant find an option to delete the cards , i have a lot of vcc cards on file they make add even the same card without modify the old on file
| |
#20

04-19-2024
| | Senior Member | | Join Date: May 2013
Posts: 759
Thanks: 449
Thanked 159 Times in 126 Posts
Activity: 2% Longevity: 67% | | Re: There is no option to delet credit card from amazon seller account Quote:
Originally Posted by jane I want to close my account. | Close the acct first, then report CC stolen/lost.
You will get a new number and AZ has no access to it.
PhD
| | The Following User Says Thank You to Phd For This Useful Post: | |
Posting Rules
| You may not post new threads You may not post replies You may not post attachments You may not edit your posts HTML code is Off | | | |