All New accounts in this month got Second-video interview

[JamesLee]

Hello folks, long time no see.

Seems Amazon changed/ update something for verifying new accounts. All accounts passed video interview.
All accounts registered this month got deactivation 3-10 days after activation , see below.
Some I registered by myself used Super browser with phone tethering,
Some accounts I buy with VPS.
All information is original like email ,password, phone etc.
Before this month, I have not had this issue.
Please share your advice if you are in same boat.
Thanks a lot

Your Amazon selling account has been deactivated in accordance with Section 3 of the Business Solutions Agreement. Amazon’s Business Solutions Agreement can be found here.

Why is this happening?
We have reviewed your account and would like to confirm your identity.

How do I verify my identity?
To verify your identity, you need to complete virtual identity verification over a video interview. To reserve a time slot for the interview, fill out the form here.

[SaiJin]

I'd never use VPS.

THe accounts I've made never asked me for a video.
I upload normal DL and SSN

[yobar]

My experience has also been the same, I have not had to make videos for new accounts.
I think the problem you have is the IPs

[jane]

Uk account need a video call, just made one this month.

The 2nd video verification request has been normal for a while, it just doesn't pop up that frequently

Our solution is to purposely trigger shops to request it so it doesn't happen in the future - it can be annoying

[rsot]

Originally Posted by jane

Uk account need a video call, just made one this month.

what's your source of IP

[JamesLee]

Originally Posted by SaiJin

I'd never use VPS.

THe accounts I've made never asked me for a video.
I upload normal DL and SSN

Thanks for your reply.
You mean Amazon never asked you second video? or even do not have first video.
How do you manage many Amazon account if no VPS?

[JamesLee]

Originally Posted by yobar

My experience has also been the same, I have not had to make videos for new accounts.
I think the problem you have is the IPs

No video interview for Amazon account ? or no Second video ? Thanks

[JamesLee]

Originally Posted by Beautiful

The 2nd video verification request has been normal for a while, it just doesn't pop up that frequently

Our solution is to purposely trigger shops to request it so it doesn't happen in the future - it can be annoying

But Second video is very difficult to pass. Amazon will ask many questions and invoice.

[agent006140]

Originally Posted by JamesLee

But Second video is very difficult to pass. Amazon will ask many questions and invoice.

thats the whole idea,

[rsot]

Originally Posted by Beautiful

The 2nd video verification request has been normal for a while, it just doesn't pop up that frequently

Our solution is to purposely trigger shops to request it so it doesn't happen in the future - it can be annoying

if you're unable to purposely trigger it and it ends up coming later, you have had success passing it?

[jane]

Originally Posted by rsot

what's your source of IP

I use VPN.

[chris100]

I reset my home WiFi to get a new IP. I check each time to make sure they are different. I don't think that is the issue.

I think they are hitting accounts that haven't had video verification before (and perhaps rolling it out for new accounts?)
I've got 2 accounts deactivated pending video verification. Both 3-5 years old.

[SaiJin]

Originally Posted by jane

I use VPN.

Which VPN?

[rsot]

Originally Posted by jane

I use VPN.

this could be an issue - not all VPNs are quality connections

[SaiJin]

specially for amazon, I'd stick with Residential IP . It's been 0 issues for me since I used this

[yobar]

It is totally real, the best way to connect with Amazon is Residential IP.

[rsot]

Originally Posted by chris100

I reset my home WiFi to get a new IP. I check each time to make sure they are different. I don't think that is the issue.

I think they are hitting accounts that haven't had video verification before (and perhaps rolling it out for new accounts?)
I've got 2 accounts deactivated pending video verification. Both 3-5 years old.

resetting the home IP is usually a great move

[yobar]

Originally Posted by jane

I use VPN.

It is good that you comment on which VPN to use, to be able to understand the situation

[jcdev]

Looks like it's no longer possible to sell on amazon without interviews. And I don't mean simple identity verification, I mean now you have to report to your new little boss in India (no offence to Indians).

[chris100]

Originally Posted by jcdev

Looks like it's no longer possible to sell on amazon without interviews. And I don't mean simple identity verification, I mean now you have to report to your new little boss in India (no offence to Indians).

Are these interviews outsourced to India? That may be better news.

My last interview was an American guy. I would expect more scrutiny from someone in the Western world.

What's the chance of the same interviewer if your video verifications were a few days apart (2 accounts)? I'm guessing they are going to need many interviewers if they are doing this for all accounts?

[rsot]

Originally Posted by chris100

What's the chance of the same interviewer if your video verifications were a few days apart (2 accounts)? I'm guessing they are going to need many interviewers if they are doing this for all accounts?

Hmm feels like an opportunity for more AI use potentially...