Pick up delivery - Funds on hold

[Blasko]

Hello fellow sellers.

Sold something and Buyer picked up the item. Now my funds are on hold (there is no date of realese).

Buyer never received any message/e-mail from eBay for QR code od 6 Digit code that i can enter and confirm delivery, neither I received.

Few Screenshots:

https://i.postimg.cc/yYYvpBPk/IMG-20240730-111615.jpg

https://i.postimg.cc/mDsSYGkZ/IMG-20240730-111523.jpg

First Screenshot: Buyer picked it up
Second Screenshot: Funds on hold, no realese date.

Any advice?

[rsot]

Has buyer left any feedback yet?

[agent006140]

what is the item?
Do you have to mark it shipped or delivered?
Why arent you not asking cash on pickup?

[Blasko]

Originally Posted by rsot

Has buyer left any feedback yet?

He cant leave Feedback, got some kind of error:

https://i.postimg.cc/hPMb40zv/IMG-20240730-WA0001.jpg

Any suggestions?

[Blasko]

Originally Posted by agent006140

what is the item?
Do you have to mark it shipped or delivered?
Why arent you not asking cash on pickup?

It is not matter what is the item.

It says it is "Picked up" : https://i.postimg.cc/851zCLrk/IMG-20240731-082336.jpg

Any suggestions?

[JamesNorth101]

For some reason those links dont seem to be working

The item has been marked as collected by the sounds of it. It may just be some glitch with eBay. Its happening all the time at the moment

[Blasko]

Originally Posted by JamesNorth101

For some reason those links dont seem to be working

The item has been marked as collected by the sounds of it. It may just be some glitch with eBay. Its happening all the time at the moment

What should I do?

Contact support? Or

[agent006140]

Ebay is asking for tracking number before it can release your fund.
Most local pickups are cash or money order or check,if you use MP,it asks for tracking.
call Ebay .

[Blasko]

Originally Posted by agent006140

Ebay is asking for tracking number before it can release your fund.
Most local pickups are cash or money order or check,if you use MP,it asks for tracking.
call Ebay .

Tracking number for local pickup? Wtf

[SaiJin]

Originally Posted by Blasko

Hello fellow sellers.

Sold something and Buyer picked up the item. Now my funds are on hold (there is no date of realese).

Buyer never received any message/e-mail from eBay for QR code od 6 Digit code that i can enter and confirm delivery, neither I received.

Few Screenshots:

https://i.postimg.cc/yYYvpBPk/IMG-20240730-111615.jpg

https://i.postimg.cc/mDsSYGkZ/IMG-20240730-111523.jpg

First Screenshot: Buyer picked it up
Second Screenshot: Funds on hold, no realese date.

Any advice?

give it 24-48 hours and see if it changes.

It could also be their system hasn't updated.

[agent006140]

Originally Posted by Blasko

Tracking number for local pickup? Wtf

Most sellers know if you opt for MP as payment method,you would need to come up with tracking,therefore they would accept cash,money order or postal order or personal check.
You know most buyers use cc for MP payment and they can always said I did not receive the item.
Some sellers who accept MP for local pickup would just mail a card to the buyer address to satisfy MP tracking requirement.
I dont know if it is too late for you to do so.
Back when Paypal was the only payment method on EBay,sellers would take picture of shaking hands with buyer,that means nothing!

[rsot]

Originally Posted by Blasko

He cant leave Feedback, got some kind of error:

https://i.postimg.cc/hPMb40zv/IMG-20240730-WA0001.jpg

Any suggestions?

Problem with your link - just saying

[agent006140]

iT SAID THIS Purchase is no longer eligible for feedback,nothing wrong with the link.
wonder why?

[agent006140]

I sell coupons and magazines for 5-25 dollars,I do not have tracking,just mark it shipped and I get the MP money in a few days .
I either use stamps for magazines /newspaper and for coupon,just send the image of the coupon and buyers will use the digital code to buy online ,eg Home depot coupns
Can the seller mark it shipped for local pickup?

[SaiJin]

it's been 2 days... I'm guessing it resolved itself?

[Blasko]

No it is not resolved. Money is on hold for more than 10 days now...

[agent006140]

Have you called Ebay ,maybe some rep could release the fund for you?
or mail a thank you card to your buyer with tracking,cost is $4.09/

[rsot]

Originally Posted by agent006140

Have you called Ebay ,maybe some rep could release the fund for you?
or mail a thank you card to your buyer with tracking,cost is $4.09/

I am sure if reps do that these days - has anyone confirmed that this action works?

[agent006140]

These are all handled by bots,if bots are programmed to look for tracking,then it would not release the fund unless tracking shows delivered,thats why you need a human to override the bot.
In the future,EBAY PROGAMMER may change the program ,someone within Ebay has to bring up this case

[rsot]

Originally Posted by rsot

I am sure if reps do that these days - has anyone confirmed that this action works?

I meant to type "not sure" - I don't think reps do these release of funds like way way back unfortunately...so much automation these days

[agent006140]

Back in the old days,most pickups are paid with cash /personal check ,Ebay does not intervene unless one of them complains.
No one would use Paypal or Bilpoint as there is no tracking to prove delivery,some would take pictures,thats useless

[rsot]

Let's see if OP posts with an update soon