| | |
#1

01-07-2025
| | Junior Member | | Join Date: Feb 2009
Posts: 85
Thanks: 58
Thanked 13 Times in 10 Posts
Activity: 8% Longevity: 89% | | Your listing isn’t following policy: Counterfeit item policy
Had several dozen of these on a couple of accounts on Sunday and yesterday. One is 8 years old with almost no problems in that time, nearly 5 years old on the other, again, run like clockwork.
My question is .... both accounts received their payouts this morning, so both could be considered active. I wanted to know how long any "cool-down" period would take?
Thank you in advance for any help.
| |
The complete step-by-step guide to get back to selling today!
| | | |
#2

01-07-2025
| | Senior Member | | Join Date: Apr 2016
Posts: 3,922
Thanks: 8
Thanked 800 Times in 662 Posts
Activity: 60% Longevity: 52% | | Re: Your listing isn’t following policy: Counterfeit item policy
were you restricted after these emails for 3/5/7 days?
if you start getting restricted you will be nearing suspension
if no new violations occur they should reset within 6-12 months
| | The Following User Says Thank You to murdered_by_ebay For This Useful Post: | | |
#3

01-07-2025
|  | Executive [VIP] | | Join Date: Dec 2009
Posts: 80,777
Thanks: 6,372
Thanked 9,421 Times in 8,695 Posts
Activity: 94% Longevity: 85% | | Re: Your listing isn’t following policy: Counterfeit item policy Quote:
Originally Posted by WestHammer Had several dozen of these on a couple of accounts on Sunday and yesterday. One is 8 years old with almost no problems in that time, nearly 5 years old on the other, again, run like clockwork.
My question is .... both accounts received their payouts this morning, so both could be considered active. I wanted to know how long any "cool-down" period would take?
Thank you in advance for any help. | Good info provided by murdered_
What category of sales WestHammer?
| | The Following User Says Thank You to rsot For This Useful Post: | | |
#4

01-07-2025
| | Junior Member
Threadstarter  
| | Join Date: Feb 2009
Posts: 85
Thanks: 58
Thanked 13 Times in 10 Posts
Activity: 8% Longevity: 89% | | Re: Your listing isn’t following policy: Counterfeit item policy Quote:
Originally Posted by murdered_by_ebay were you restricted after these emails for 3/5/7 days?
if you start getting restricted you will be nearing suspension
if no new violations occur they should reset within 6-12 months | Hi, thank you for your answer.
No restrictions were given. I contacted eBay on Monday morning through chat, and was given advice on how to resolve the issue. I took that advice, applied it, but then all my new listing's were taken down for the exact same reason as the original listings.
I received my regular weekly payout this morning as well.
| |
#5

01-07-2025
| | Junior Member
Threadstarter  
| | Join Date: Feb 2009
Posts: 85
Thanks: 58
Thanked 13 Times in 10 Posts
Activity: 8% Longevity: 89% | | Re: Your listing isn’t following policy: Counterfeit item policy Quote:
Originally Posted by rsot Good info provided by murdered_
What category of sales WestHammer? | Collectibles
| | The Following User Says Thank You to WestHammer For This Useful Post: | | |
#6

01-07-2025
| | Executive [VIP] | | Join Date: Feb 2008
Posts: 1,236
Thanks: 55
Thanked 202 Times in 173 Posts
Activity: 0% Longevity: 94% | | Re: Your listing isn’t following policy: Counterfeit item policy
I'm unsure as to whether they last for 6 or 12 months now. It used to be 6. I think if they still show up in the resolution hub they still count. Not 100% sure on that though.
| | The Following User Says Thank You to Freakzilla For This Useful Post: | | |
#7

01-07-2025
| | Senior Member | | Join Date: Apr 2016
Posts: 3,922
Thanks: 8
Thanked 800 Times in 662 Posts
Activity: 60% Longevity: 52% | | Re: Your listing isn’t following policy: Counterfeit item policy Quote:
Originally Posted by Freakzilla I'm unsure as to whether they last for 6 or 12 months now. It used to be 6. I think if they still show up in the resolution hub they still count. Not 100% sure on that though. | it is more complicated than this because the ones that do not lead to restriction do not count. that is why I asked about restriction , if he had many removals but still no restriction it does not count but the items in question should be removed for now
| | The Following User Says Thank You to murdered_by_ebay For This Useful Post: | | |
#8

01-07-2025
| | Junior Member
Threadstarter  
| | Join Date: Feb 2009
Posts: 85
Thanks: 58
Thanked 13 Times in 10 Posts
Activity: 8% Longevity: 89% | | Re: Your listing isn’t following policy: Counterfeit item policy Quote:
Originally Posted by murdered_by_ebay it is more complicated than this because the ones that do not lead to restriction do not count. that is why I asked about restriction , if he had many removals but still no restriction it does not count but the items in question should be removed for now | Definitely no restrictions on either account.
How long would you recommend they cool down for?
Thank you so much for your input.
| |
#9

01-07-2025
| | Executive [VIP] | | Join Date: Feb 2008
Posts: 1,236
Thanks: 55
Thanked 202 Times in 173 Posts
Activity: 0% Longevity: 94% | | Re: Your listing isn’t following policy: Counterfeit item policy
I thought you just got the educational you may not of been aware warning first, then the actual warning, then 3 day, 7 day, 10 day restrictions then suspension? Quote:
Originally Posted by murdered_by_ebay it is more complicated than this because the ones that do not lead to restriction do not count. that is why I asked about restriction , if he had many removals but still no restriction it does not count but the items in question should be removed for now | | |
#10

01-07-2025
| | Junior Member | | Join Date: Nov 2023
Posts: 113
Thanks: 40
Thanked 19 Times in 15 Posts
Activity: 0% Longevity: 13% | | Re: Your listing isn’t following policy: Counterfeit item policy
Check the listing removed email, after second or third offence you will start getting 3, 7 day temp suspensions. Then ban. Also, most likely you were reported, it will say at the bottom this was brought to our attention because of a user report
| |
#11

01-07-2025
| | Senior Member | | Join Date: Apr 2016
Posts: 3,922
Thanks: 8
Thanked 800 Times in 662 Posts
Activity: 60% Longevity: 52% | | Re: Your listing isn’t following policy: Counterfeit item policy Quote:
Originally Posted by Freakzilla I thought you just got the educational you may not of been aware warning first, then the actual warning, then 3 day, 7 day, 10 day restrictions then suspension? | on old accounts this does not always happen this way and I know this for sure
they may remove very many items but not impose any restrictions , especially this happens in the time around christmas. these removals would not count for possible suspension and they may run for months
but nevertheless I would remove the items as it is not guaranteed that ebay will allow this to run indefinitely
| |
#12

01-07-2025
| | Senior Member | | Join Date: Apr 2016
Posts: 3,922
Thanks: 8
Thanked 800 Times in 662 Posts
Activity: 60% Longevity: 52% | | Re: Your listing isn’t following policy: Counterfeit item policy Quote:
Originally Posted by WestHammer Definitely no restrictions on either account.
How long would you recommend they cool down for?
Thank you so much for your input. | 2-3 months , the issue is that once these removals start they continue being done by bots , you need to remove the items so that the bots forget about you
| |
#13

01-08-2025
|  | Senior Member | | Join Date: Jul 2018
Posts: 14,654
Thanks: 2,105
Thanked 1,311 Times in 1,242 Posts
Activity: 57% Longevity: 40% | | Re: Your listing isn’t following policy: Counterfeit item policy
Bots do not forget,it has a list of offenders ,it will remove the account if it has been closed years ago.
| |
#14

01-08-2025
| | Senior Member | | Join Date: Apr 2016
Posts: 3,922
Thanks: 8
Thanked 800 Times in 662 Posts
Activity: 60% Longevity: 52% | | Re: Your listing isn’t following policy: Counterfeit item policy
on fresh violations bots continue removing items , for example if all items are removed by the seller for a while , like for a few months the bots will not continue removals by default
| | The Following User Says Thank You to murdered_by_ebay For This Useful Post: | | |
#15

01-08-2025
| | Executive [VIP] | | Join Date: Feb 2008
Posts: 1,236
Thanks: 55
Thanked 202 Times in 173 Posts
Activity: 0% Longevity: 94% | | Re: Your listing isn’t following policy: Counterfeit item policy
So how long would you say Vero stay on an account for? Quote:
Originally Posted by murdered_by_ebay on old accounts this does not always happen this way and I know this for sure
they may remove very many items but not impose any restrictions , especially this happens in the time around christmas. these removals would not count for possible suspension and they may run for months
but nevertheless I would remove the items as it is not guaranteed that ebay will allow this to run indefinitely | | |
#16

01-08-2025
| | Senior Member | | Join Date: Apr 2016
Posts: 3,922
Thanks: 8
Thanked 800 Times in 662 Posts
Activity: 60% Longevity: 52% | | Re: Your listing isn’t following policy: Counterfeit item policy
VERO I don't know , I am only talking about item removals by the system , not by a VERO owner
| |
#17

01-09-2025
| | Junior Member
Threadstarter  
| | Join Date: Feb 2009
Posts: 85
Thanks: 58
Thanked 13 Times in 10 Posts
Activity: 8% Longevity: 89% | | Re: Your listing isn’t following policy: Counterfeit item policy Quote:
Originally Posted by murdered_by_ebay on fresh violations bots continue removing items , for example if all items are removed by the seller for a while , like for a few months the bots will not continue removals by default | How long would you recommend as a cool-down?
Thanks
| |
#18

01-09-2025
| | Senior Member | | Join Date: Apr 2016
Posts: 3,922
Thanks: 8
Thanked 800 Times in 662 Posts
Activity: 60% Longevity: 52% | | Re: Your listing isn’t following policy: Counterfeit item policy
ideally take down all items for 2-3 months
| |
#19

01-09-2025
| | Executive [VIP] | | Join Date: Feb 2008
Posts: 1,236
Thanks: 55
Thanked 202 Times in 173 Posts
Activity: 0% Longevity: 94% | | Re: Your listing isn’t following policy: Counterfeit item policy
If there have been no restrictions why take them down?
| |
#20

01-09-2025
| | Senior Member | | Join Date: Apr 2016
Posts: 3,922
Thanks: 8
Thanked 800 Times in 662 Posts
Activity: 60% Longevity: 52% | | Re: Your listing isn’t following policy: Counterfeit item policy
that is because it is not clear what happens if this continues this way
| |
#21

01-09-2025
|  | Super Moderator | | Join Date: Jul 2008
Posts: 17,449
Thanks: 363
Thanked 2,830 Times in 2,443 Posts
Activity: 35% Longevity: 92% | | Re: Your listing isn’t following policy: Counterfeit item policy Quote:
Originally Posted by WestHammer Definitely no restrictions on either account.
How long would you recommend they cool down for?
Thank you so much for your input. | 1. ARE they counterfeits?
2. I'd say 3 months minimum cool down and you need to make new listings
|
Posting Rules
| You may not post new threads You may not post replies You may not post attachments You may not edit your posts HTML code is Off | | | |