Issue with new pp accounts - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > PayPal Talk

PayPal Talk PayPal Forums. General issues related to PayPal.

Reply
 
Thread Tools
  #1  
Old 05-09-2025
Junior Member
 
Join Date: Nov 2024
Posts: 147
Thanks: 50
Thanked 13 Times in 13 Posts
Activity: 0%
Longevity: 7%
iTrader: (0)
Default Issue with new pp accounts

Hello all can someone please help PayPal been problems not letting customers send payments I think I have attached picture below properly by uploading using imgur, has anyone else had this issue before using F&F with a new pp account?

Thanks.

https://imgur.com/a/NvrBCoU
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 05-09-2025
Junior Member
Threadstarter  
 
Join Date: Nov 2024
Posts: 147
Thanks: 50
Thanked 13 Times in 13 Posts
Activity: 0%
Longevity: 7%
iTrader: (0)
Default Re: Issue with new pp accounts

Quote:
Originally Posted by agent006140 View Post
if it is your customer sending payment,he should use goods and services,not friend and family.
That won’t fix the issue though, I tell them to use F&F so the new pp doesn’t receive a limit asking for ID proof.
Reply With Quote
  #3  
Old 05-09-2025
Senior Member
 
Join Date: Apr 2016
Posts: 3,918
Thanks: 8
Thanked 799 Times in 661 Posts
Activity: 60%
Longevity: 52%
iTrader: (0)
Default Re: Issue with new pp accounts

it is likely a system replacing suspensions so that instead of kicking people out they limit how much they can receive , I am pretty sure this happens only on new accounts or on those without recent payment history
Reply With Quote
  #4  
Old 05-09-2025
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 80,764
Thanks: 6,372
Thanked 9,420 Times in 8,694 Posts
Activity: 94%
Longevity: 85%
iTrader: (7)
Default Re: Issue with new pp accounts

Avoid F&F payment - use goods and services / invoicing
Reply With Quote
  #5  
Old 05-09-2025
Junior Member
Threadstarter  
 
Join Date: Nov 2024
Posts: 147
Thanks: 50
Thanked 13 Times in 13 Posts
Activity: 0%
Longevity: 7%
iTrader: (0)
Default Re: Issue with new pp accounts

Quote:
Originally Posted by rsot View Post
Avoid F&F payment - use goods and services / invoicing
Like I have mentioned before PayPal might block certain features and ask for ID and shipping address which I haven’t got at all because it’s a stealth account.
Reply With Quote
  #6  
Old 05-09-2025
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 80,764
Thanks: 6,372
Thanked 9,420 Times in 8,694 Posts
Activity: 94%
Longevity: 85%
iTrader: (7)
Default Re: Issue with new pp accounts

Quote:
Originally Posted by Rodney123 View Post
Like I have mentioned before PayPal might block certain features and ask for ID and shipping address which I haven’t got at all because it’s a stealth account.
Understood.
Reply With Quote
  #7  
Old 05-09-2025
Junior Member
Threadstarter  
 
Join Date: Nov 2024
Posts: 147
Thanks: 50
Thanked 13 Times in 13 Posts
Activity: 0%
Longevity: 7%
iTrader: (0)
Default Re: Issue with new pp accounts

Update - PayPal has been blocked they are asking for transactions proof and ID proof.
Reply With Quote
  #8  
Old 05-10-2025
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 80,764
Thanks: 6,372
Thanked 9,420 Times in 8,694 Posts
Activity: 94%
Longevity: 85%
iTrader: (7)
Default Re: Issue with new pp accounts

Quote:
Originally Posted by Rodney123 View Post
Update - PayPal has been blocked they are asking for transactions proof and ID proof.
Yes, this is quite normal PP operation - you had a "shadow" suspension/restriction and now you are stuck - either you have to issue refunds or wait 180 days pending no other issues
Reply With Quote
  #9  
Old 05-10-2025
agent006140's Avatar
Senior Member
 
Join Date: Jul 2018
Posts: 14,651
Thanks: 2,102
Thanked 1,310 Times in 1,241 Posts
Activity: 63%
Longevity: 40%
iTrader: (0)
Default Re: Issue with new pp accounts

Quote:
Originally Posted by Rodney123 View Post
Update - PayPal has been blocked they are asking for transactions proof and ID proof.
transactionproof?
does that mean it has unblocked your incoming payments?
Reply With Quote
  #10  
Old 05-11-2025
Junior Member
Threadstarter  
 
Join Date: Nov 2024
Posts: 147
Thanks: 50
Thanked 13 Times in 13 Posts
Activity: 0%
Longevity: 7%
iTrader: (0)
Default Re: Issue with new pp accounts

Quote:
Originally Posted by agent006140 View Post
transactionproof?
does that mean it has unblocked your incoming payments?
Not sure what that means tbh bud.
Reply With Quote
  #11  
Old 05-11-2025
agent006140's Avatar
Senior Member
 
Join Date: Jul 2018
Posts: 14,651
Thanks: 2,102
Thanked 1,310 Times in 1,241 Posts
Activity: 63%
Longevity: 40%
iTrader: (0)
Default Re: Issue with new pp accounts

transaction proof?
Proof of transaction?
Does it mean it wants to see the nature of your transaction ,is it really a F & F transaction or Payment and Services transaction?
and how does one go about proving a F & F transaction?
Reply With Quote
  #12  
Old 05-11-2025
Senior Member
 
Join Date: Apr 2016
Posts: 3,918
Thanks: 8
Thanked 799 Times in 661 Posts
Activity: 60%
Longevity: 52%
iTrader: (0)
Default Re: Issue with new pp accounts

paypal works the same way as ebay MP

you want to receive large amounts you have to create selling history

paypal want to see selling and buying history too , only difference is that they allow to use many different channels while ebay allows only one
Reply With Quote
The Following 2 Users Say Thank You to murdered_by_ebay For This Useful Post:
agent006140 (05-23-2025), SaiJin (05-13-2025)
  #13  
Old 05-11-2025
Junior Member
Threadstarter  
 
Join Date: Nov 2024
Posts: 147
Thanks: 50
Thanked 13 Times in 13 Posts
Activity: 0%
Longevity: 7%
iTrader: (0)
Default Re: Issue with new pp accounts

Quote:
Originally Posted by agent006140 View Post
transaction proof?
Proof of transaction?
Does it mean it wants to see the nature of your transaction ,is it really a F & F transaction or Payment and Services transaction?
and how does one go about proving a F & F transaction?
I think PayPal wants to see proof off transactions and shipping address that I have posted out the items and a valid ID, however it doesn’t matter because I refunded customers and it’s a stealth pp account and yes all transactions are F&F not goods.
Reply With Quote
  #14  
Old 05-11-2025
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 80,764
Thanks: 6,372
Thanked 9,420 Times in 8,694 Posts
Activity: 94%
Longevity: 85%
iTrader: (7)
Default Re: Issue with new pp accounts

Quote:
Originally Posted by Rodney123 View Post
I think PayPal wants to see proof off transactions and shipping address that I have posted out the items and a valid ID, however it doesn’t matter because I refunded customers and it’s a stealth pp account and yes all transactions are F&F not goods.
That makes sense - nice that you refunded customers - this stealth pp account is done sadly

Last edited by rsot; 05-12-2025 at 08:31 AM.
Reply With Quote
  #15  
Old 05-11-2025
Junior Member
Threadstarter  
 
Join Date: Nov 2024
Posts: 147
Thanks: 50
Thanked 13 Times in 13 Posts
Activity: 0%
Longevity: 7%
iTrader: (0)
Default Re: Issue with new pp accounts

Quote:
Originally Posted by rsot View Post
That makes send - nice that you refunded customers - this stealth pp account is done sadly
No point in leaving the money in a stealth pp account if it’s been blocked by pp, I need to find out why my customers can’t send payment like normal they keep getting this error message when trying to send I think it’s my ip address.

I asked IPBurger which is the best plan for creating stealth pp and they said to get Starter Plan 7 GB Premium Residential Proxies which is $79 per month and they guarantee it will work - but im not sure to spend $79 and it doesn’t work.

https://imgur.com/a/QtKVrY9
Reply With Quote
  #16  
Old 05-11-2025
agent006140's Avatar
Senior Member
 
Join Date: Jul 2018
Posts: 14,651
Thanks: 2,102
Thanked 1,310 Times in 1,241 Posts
Activity: 63%
Longevity: 40%
iTrader: (0)
Default Re: Issue with new pp accounts

Do you have friends who could help you?or relatives?
what error message did they get?
I thought you are the one who gets Paypal message,not your buyer?
I dont know if this will work in UK,here in US we have bank to bank transfer,and it is free,called Auomated Clearing House ACH-you open a bank account for this purpose only,they go to their online banking site and transfer money to that account,it is free,it may take 1-2 days to show up.

Last edited by agent006140; 05-11-2025 at 08:33 PM.
Reply With Quote
  #17  
Old 05-12-2025
Junior Member
Threadstarter  
 
Join Date: Nov 2024
Posts: 147
Thanks: 50
Thanked 13 Times in 13 Posts
Activity: 0%
Longevity: 7%
iTrader: (0)
Default Re: Issue with new pp accounts

Quote:
Originally Posted by agent006140 View Post
Do you have friends who could help you?or relatives?
what error message did they get?
I thought you are the one who gets Paypal message,not your buyer?
I dont know if this will work in UK,here in US we have bank to bank transfer,and it is free,called Auomated Clearing House ACH-you open a bank account for this purpose only,they go to their online banking site and transfer money to that account,it is free,it may take 1-2 days to show up.
No friends unfortunately don’t really go out to relatives house.
The error message im getting with PayPal is above your post on this thread click on link to see error message i will repost imgur link again below.

https://imgur.com/a/QtKVrY9

Ok im not sure on bank account but I have bought myself a bank account from a verified uk seller and will update,

However im quite sure im getting the error message on PayPal when my customers try sending me payments due to my ip address, if it’s not ip address im not sure if I should use PayPal because they have been bad lately.

Last edited by Rodney123; 05-12-2025 at 06:08 PM.
Reply With Quote
  #18  
Old 05-12-2025
agent006140's Avatar
Senior Member
 
Join Date: Jul 2018
Posts: 14,651
Thanks: 2,102
Thanked 1,310 Times in 1,241 Posts
Activity: 63%
Longevity: 40%
iTrader: (0)
Default Re: Issue with new pp accounts

I thought you said your buyers get message as well.
I saw your Paypal message,it said the payment may not be safe?
WHat do your buyers use -credit card or Paypal fund?
If they are using credit card and you are selling digital goods with no tracking,they can always file chargeback with their credit card issuer,then you will lose and pay a fine of $20?
are they using virtual card,prepaid cards?

Last edited by agent006140; 05-12-2025 at 08:16 PM.
Reply With Quote
  #19  
Old 05-13-2025
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 80,764
Thanks: 6,372
Thanked 9,420 Times in 8,694 Posts
Activity: 94%
Longevity: 85%
iTrader: (7)
Default Re: Issue with new pp accounts

Going to be tough to ask each customer what their payment source is and investigate, etc
Reply With Quote
The Following User Says Thank You to rsot For This Useful Post:
Rodney123 (05-14-2025)
  #20  
Old 05-13-2025
agent006140's Avatar
Senior Member
 
Join Date: Jul 2018
Posts: 14,651
Thanks: 2,102
Thanked 1,310 Times in 1,241 Posts
Activity: 63%
Longevity: 40%
iTrader: (0)
Default Re: Issue with new pp accounts

Quote:
Originally Posted by rsot View Post
Going to be tough to ask each customer what their payment source is and investigate, etc
Thats why Paypal is doing it for him,saying these payments are not safe.
I looked up Paypal F & F last night,sender can use credit card instead of bank account fund,there is a fee involved ,either 4% or 40 cents,cant recall.
Reply With Quote
The Following User Says Thank You to agent006140 For This Useful Post:
Rodney123 (05-14-2025)
  #21  
Old 05-14-2025
Junior Member
Threadstarter  
 
Join Date: Nov 2024
Posts: 147
Thanks: 50
Thanked 13 Times in 13 Posts
Activity: 0%
Longevity: 7%
iTrader: (0)
Default Re: Issue with new pp accounts

Quote:
Originally Posted by agent006140 View Post
I thought you said your buyers get message as well.
I saw your Paypal message,it said the payment may not be safe?
WHat do your buyers use -credit card or Paypal fund?
If they are using credit card and you are selling digital goods with no tracking,they can always file chargeback with their credit card issuer,then you will lose and pay a fine of $20?
are they using virtual card,prepaid cards?
Few people are getting this error message payment may not be safe.
Some buyers can send full payment and others can't at all.

The buyers who can’t send full amount at once I tell them to try sending in £5 & £10 and that works sometimes, and some can send £5 and after that they try sending the rest & same error pops up again - payment may not be safe.

Not sure if they’re using credit card or Paypal funds, i used to never have this issue last year so not sure why it matters now what funds they’re using for new PayPal accounts unless PayPal changed their policy for new accounts.

Yes im selling digital goods without tracking info, not sure if they use credit card or bank account or PayPal funds will need to ask them when it fails to send.
Reply With Quote
  #22  
Old 05-14-2025
agent006140's Avatar
Senior Member
 
Join Date: Jul 2018
Posts: 14,651
Thanks: 2,102
Thanked 1,310 Times in 1,241 Posts
Activity: 63%
Longevity: 40%
iTrader: (0)
Default Re: Issue with new pp accounts

Ask them if they are buying virtual credit cards online.
Fraudsters will steal our cc data and buy these cards and sell them quickly at a deep discount,when the cardholder finds out ,he will file chargeback.
Reply With Quote
Reply




Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Avoiding related accounts issue johntusk Amazon 9 05-03-2024 07:01 AM
Issue with accounts keep getting restricted surplus eBay Discussion! 2 04-11-2019 09:03 AM
Having an issue adding user accounts nodeal eBay Tracking 9 10-31-2016 02:34 PM
listing issue with my new accounts zhongshai Amazon 4 01-05-2014 02:13 AM
IP and multi accounts issue, need help please suza eBay Tracking 2 10-27-2009 07:47 PM


All times are GMT -5. The time now is 02:41 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Rotating Residential Proxies? Head to IPBurger for Residential Proxies
vBulletin® Copyright ©2000 - 2026, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts