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Old 04-05-2026
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Default Vero/Policy Violation History

Recently lost my history sheet on violations. (These accounts are over 5 years old) Is there a way to find ALL of your VERO or violation history? I can only find the history up to a year.

Do these violations roll off? I've always assumed they are there forever.
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Old 04-05-2026
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Default Re: Vero/Policy Violation History

There's no way I know of to check your full history aside from doing a search in your email account. Any violations will be documented there.


As for rolling off.. I think it's a bit of both. Violations most likely never "fall off" completely but the velocity of violations is definitely monitored.
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Old 04-05-2026
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Default Re: Vero/Policy Violation History

Quote:
Originally Posted by vettefever17 View Post
Recently lost my history sheet on violations. (These accounts are over 5 years old) Is there a way to find ALL of your VERO or violation history? I can only find the history up to a year.

Do these violations roll off? I've always assumed they are there forever.
Can't find history more than a year on the website - you will have to check your e-mail.

With the way that platforms are going, I would consider these violations permanent but with each passing year, maybe 20% reduction - so 5 years gone? Safe assumption
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Default Re: Vero/Policy Violation History

That will be an uphill battle. I guess I will search the email with a word search. The accounts are so old that the original stealth emails have died, if that tells you anything haha. I want to protect these accounts at all costs.
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Default Re: Vero/Policy Violation History

you can search in emails , there is no point though as old warnings are obsolete

the ebay system is very primitive , it does not care about what was more than 6-12 months ago

which is a good and bad thing. it is certainly bad because if you sell a lot and take a break for a year and relist you will be at risk of becoming a menace to society
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Default Re: Vero/Policy Violation History

Quote:
Originally Posted by vettefever17 View Post
That will be an uphill battle. I guess I will search the email with a word search. The accounts are so old that the original stealth emails have died, if that tells you anything haha. I want to protect these accounts at all costs.
Kind of the reason why I choose to keep all emails
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Old 04-08-2026
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Default Re: Vero/Policy Violation History

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Originally Posted by rsot View Post
Kind of the reason why I choose to keep all emails
Just reviewed one account with 17k emails. Worked like a charm!

I can also confirm, after reviewing the data, that there was evidence that the vero/counterfeit policy rolled off at about a year. The three-strikes rule applied within 12 consecutive months, I noticed.
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Default Re: Vero/Policy Violation History

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Originally Posted by vettefever17 View Post
Just reviewed one account with 17k emails. Worked like a charm!

I can also confirm, after reviewing the data, that there was evidence that the vero/counterfeit policy rolled off at about a year. The three-strikes rule applied within 12 consecutive months, I noticed.
That's amazing experience
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Old 04-08-2026
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Default Re: Vero/Policy Violation History

Quote:
Originally Posted by phaz0rz View Post
There's no way I know of to check your full history aside from doing a search in your email account. Any violations will be documented there.


As for rolling off.. I think it's a bit of both. Violations most likely never "fall off" completely but the velocity of violations is definitely monitored.
If I recall, it took about 6mo for the violations to disappear and 3 mo of not selling to be able to sell again when you get that 7day suspension.

Not sure about now with AI though
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Old 04-09-2026
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Default Re: Vero/Policy Violation History

It's kind of shortsighted to think eBay's system is primitive. They're a fortune 500 doing everything they can to implement AI.. just like the rest.


Do whatever you can to preserve the accounts you're already running.
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Last edited by phaz0rz; 04-09-2026 at 02:20 PM.
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Default Re: Vero/Policy Violation History

Last year I called eBay and asked for a list of all my eBay vero'ed stuff. The representative said they do not keep a list after a year. I was delighted.

However, now with AI I think they will keep it forever.

So be careful with newer things that Vero has - but feel pretty safe about older stuff AI has no knowledge of (I hope).
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Default Re: Vero/Policy Violation History

There’s only so much data that can be stored per user. They don’t retain statements on your account forever. Even banks after a certain point delete data.

Just like with anything the newer something is, the more harmful, essentially no different than credit scores.

There are two different things going on also. A bot placing a risk factor on your account vs current variables and a human reviewing it by whichever means he/she wants.

A good analogy is applying for a credit card/loan. You could be pre-approved which is the algo assessing your credit score etc etc, but it still needs an underwriting approval which is a human who can pull up anything old and/or things not directly on the report like evictions
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Default Re: Vero/Policy Violation History

Quote:
Originally Posted by tree88 View Post
Last year I called eBay and asked for a list of all my eBay vero'ed stuff. The representative said they do not keep a list after a year. I was delighted.

However, now with AI I think they will keep it forever.

So be careful with newer things that Vero has - but feel pretty safe about older stuff AI has no knowledge of (I hope).
I know for a fact that Vero warnings roll off with time... That time period is my question, and you may have just answered it.
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Default Re: Vero/Policy Violation History

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Originally Posted by solefoodbk View Post
There’s only so much data that can be stored per user. They don’t retain statements on your account forever. Even banks after a certain point delete data.

Just like with anything the newer something is, the more harmful, essentially no different than credit scores.

There are two different things going on also. A bot placing a risk factor on your account vs current variables and a human reviewing it by whichever means he/she wants.

A good analogy is applying for a credit card/loan. You could be pre-approved which is the algo assessing your credit score etc etc, but it still needs an underwriting approval which is a human who can pull up anything old and/or things not directly on the report like evictions
It makes sense they would not care after a certain time period as long as you arent habitual. Also, I have tried to contact you, but your message box is full. I have some brainstorming about Poshmark's systems that I would like to run by you.
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Default Re: Vero/Policy Violation History

Quote:
Originally Posted by vettefever17 View Post
I know for a fact that Vero warnings roll off with time... That time period is my question, and you may have just answered it.

Listings that are taken down for policy violations now stay in your inactive listings forever.
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