Etsy Visual Verification (Persona)

[Alex_Pro_Etsy]

Has anyone dealt with Etsy Visual Verification (Persona) in cases where there is no contact with the account owner?

I’m curious if anyone has had successful cases passing verification without the person being available.

Would appreciate any insights or experiences.

[rsot]

Looking forward to other members' experiences as well.

[Etsyheadache]

not possible selfie has to be taken and has to match ID

[Alex_Pro_Etsy]

Originally Posted by Etsyheadache

not possible selfie has to be taken and has to match ID

For Payoneer (AU10TIX), it may be possible I’ve managed to handle that. But with Etsy (Persona), it’s much more difficult.

[rsot]

Originally Posted by Alex_Pro_Etsy

For Payoneer (AU10TIX), it may be possible I’ve managed to handle that. But with Etsy (Persona), it’s much more difficult.

Good to note - high qual ID, high qual selfie...

[johntusk]

I have 2 EU accounts under stealth data that require Etsy Visual Verification (Persona).
Has anyone found a service provider who can bypass that?

[rsot]

No authorized service provider in the marketplace here...likely have to look outside the forum.

[Nimble]

Originally Posted by johntusk

I have 2 EU accounts under stealth data that require Etsy Visual Verification (Persona).
Has anyone found a service provider who can bypass that?

I have a method we can try if you want to experiment on of those accounts.

[rsot]

Originally Posted by Nimble

I have a method we can try if you want to experiment on of those accounts.

Experiment without 100% reliance - doable but risky

[Nimble]

In every great accomplishment, there was always experimentation to start with...

[SaiJin]

Yep, can't agree more with that.

What's your method?

[Nimble]

It involves manipulating the submitted ID document.

[Ebayorbust]

Originally Posted by Nimble

It involves manipulating the submitted ID document.

It won't pass then.

Etsy visual verification uses third party software that can detect f@ke documents as well as alterations to real documents with over a 99% detection rate.

The only way any f@ke documents or altered documents pass is via a manual review.

The trick with Etsy visual verification is to bypass it and submit the documents and "selfie" for manual review.

[Nimble]

Interesting take, but honestly, forcing a manual review with altered docs feels like jumping out of the frying pan into the fire.

Sure, you might bypass the AI biometric mesh that automatically flags a duplicate face or an obvious digital edit, but a human support agent actively staring at a document is going to notice if the fonts, spacing, or edges look even slightly off. Plus, most human reviewers on these platforms are trained to look specifically for the common edit tricks anyway.

Have you actually had much success forcing manual reviews on Etsy lately? I'd be curious to know what the success rate is like with that method before risking any documents on it, because usually, once a human gets eyes on a dodgy doc, it's game over.

What's your take on getting these docs passed on eBay?

[Ebayorbust]

Originally Posted by Nimble

Interesting take, but honestly, forcing a manual review with altered docs feels like jumping out of the frying pan into the fire.

Sure, you might bypass the AI biometric mesh that automatically flags a duplicate face or an obvious digital edit, but a human support agent actively staring at a document is going to notice if the fonts, spacing, or edges look even slightly off. Plus, most human reviewers on these platforms are trained to look specifically for the common edit tricks anyway.

Have you actually had much success forcing manual reviews on Etsy lately? I'd be curious to know what the success rate is like with that method before risking any documents on it, because usually, once a human gets eyes on a dodgy doc, it's game over.

What's your take on getting these docs passed on eBay?

I think you've got that the wrong way around. It's the third party AI software that detects changes in font & spacing far better than any rep can.

The only way to get any f@ke documents to pass on Ebay / Paypal or any platform is via manual review. Those prompts to scan QR codes and take live pictures on your phone are using third party software, which I've never passed with f@ke documents.

Tbh, I only skimmed over the initial posts here and though it was Payoneer verification with Etsy being discussed. No, I haven't personally tried to force a manual review on Etsy however I've done it plenty times on Payoneer (bypassed AU10TIX live verification and submitted stealth documents and selfie which have subsequently passed).

Stealth documents still work well on Ebay and Paypal.

[agent006140]

What happens when you say to Etsy you are not technically savvy and have no smart phone,would Etsy grant a manual review?
My ETSY account is old,back then,you just open an account with email ID,name and address and link a bank account,no question asked,the good old days! when Etsy needs you more than you need Etsy!

[rsot]

Originally Posted by agent006140

What happens when you say to Etsy you are not technically savvy and have no smart phone,would Etsy grant a manual review?
My ETSY account is old,back then,you just open an account with email ID,name and address and link a bank account,no question asked,the good old days! when Etsy needs you more than you need Etsy!

This might ...MIGHT...work if you have proof you're account was created in 2005-2010 hah - Etsy CSR would see the age of the account though so I think it's low likelihood.

Morning chuckle thought right on about the old times

[tedsmith1990]

I can pass the Etsy persona verification, pretty easy — just ask the account holder to do the verification.

For some accounts, though, I couldn’t reach the original account holders, so I used visual verification instead. The oldest account verified this way is now over 6 months old and is still active.

Also, all of my account holder details are real（full name matches the birth date). The accounts were originally created with information that matches Etsy’s database requirements. The only issue is that sometimes I can’t contact the actual person to complete the facial verification.

[Automasters]

It seems all major marketplaces are heading in this direction...

[Alex_Pro_Etsy]

Originally Posted by tedsmith1990

I can pass the Etsy persona verification, pretty easy — just ask the account holder to do the verification.

For some accounts, though, I couldn’t reach the original account holders, so I used visual verification instead. The oldest account verified this way is now over 6 months old and is still active.

Also, all of my account holder details are real（full name matches the birth date). The accounts were originally created with information that matches Etsy’s database requirements. The only issue is that sometimes I can’t contact the actual person to complete the facial verification.

Passing the verification is straightforward when the account holder is available. However, my main question is specifically about how to handle the visual identity verification for accounts where the original holder cannot be reached.Since the account details (full name and birth date) are entirely real and match the database, I am looking for the best way to complete the facial scanning step under these specific circumstances

[meerce]

Originally Posted by Nimble

I have a method we can try if you want to experiment on of those accounts.

Hi,
Did you test it already?