Just got a strange phonecall from paypal

[jayne.w1]

Just wondered is this is common. Successfully lifted limits from my account yesterday. Paypal just phoned me today to confirm whether I authorised a withdrawel amount from my paypal account today - which I did. Where they just checking up on me? Or do you think they are getting suspicious with my stealth paypal account? Is this the norm? Anybody else get these kind of phonecalls. I was wondering if they were checking to see if my phone number matched. I only withdrew a small amount but I have been making withdrawels quite a few days in a row ow. Should I cut down on the withdrawels for a bit? Any views.

[Stigger]

it has happend to me in the past .

[jayne.w1]

Should I still go easy on withdrawels?

[robsut]

Originally Posted by jayne.w1

Just wondered is this is common. Successfully lifted limits from my account yesterday. Paypal just phoned me today to confirm whether I authorised a withdrawel amount from my paypal account today - which I did. Where they just checking up on me? Or do you think they are getting suspicious with my stealth paypal account? Is this the norm? Anybody else get these kind of phonecalls. I was wondering if they were checking to see if my phone number matched. I only withdrew a small amount but I have been making withdrawels quite a few days in a row ow. Should I cut down on the withdrawels for a bit? Any views.

pay pal will check up on you regardless whether it stealth account or legit account, the main thing to do is if you are selling lots of thing cut back just a little, but keep withdrawing a similar amount all the time, nether withdraw the whole amount as that will more than likely trigger a limitation i always keep a balance of at least £100 - £200 but i withdraw about £400 - £800 a week depending how much i sell, thanks.

[jayne.w1]

Ok thanks for advice. That is more reassuring. Will cut back a bit on selling and try not to withdraw all monies. Must admit my heart was in my mouth when answered phone call from paypal! Thought they were gonna ask me trick questions and had found me out!

[forummember]

I always keep above £250 in all of my accounts. I withdraw anything from £100 - 2000 a week, never had a problem yet touch wood.

[OfficialGenius]

This has been happening a lot lately. Hopefully it's a new way to confirm ownership of the account rather than just randomly limiting you.

[pod]

Phone is now becoming a bigger thing. You need to have it handy and working when you do anything on PayPal now just to be safe

I did a withdraw and they tried to call and phone was down [prepaid, out of minutes] ... Bang. Limited. Had phone been up and I was there it may have been a better turn out. I'm usually very good about my phones, but this one slipped on me and ran out [by 2 days, crap]

I suspect it may be their thought process its less man hours to make a simple call then quick limits and having to go through all the crap with customer to get limit removed. Phone wont stop limits naturally, but may make them a little less frequent in some cases. Every bit helps.

[boxcutters]

Yes they are definately calling more

they are even calling on sundays, happened to me yesterday after making a withdrawl

[cpm]

Curious also how they reply to emails at 4 in the morning. The content of these emails is a partial response to a query with 98% of it, the remainder, bureaucratic junk.

[pod]

Robots. Scan the incoming mail, and shoot off generic reply. I had a limited account last year and I got the exact same reply to many emails

[cpm]

You might think that. But not entirely.

2% of the original query is answered, albeit partially. This only a human at the other end could do.

They have general forms which they fill in the blanks and fire away a response. Still the question remains, at what odd times. Whilst this is not in any seriousness a complaint, one wonders how screwed up they really are.

[pod]

Originally Posted by cpm

They have general forms which they fill in the blanks and fire away a response.

Thats probably pretty accurate. I believe the most likely replies are highlighted and they pick one and shoot it off with maybe a few lines of useless crap added.

I have never, in 10 years, ever received an email reply from them of any use. I need them, I call. Thats what I pay fees for

[cpm]

LOL!!

One time I received an email for suspension. It said something to the tune of:



Dear ...

We regret to Blah, Blah, Blah...

[ATTN SUPPORT REP! insert text here!]

Blah, Blah, Blah...

Trust and Safety.


The rep didn't fill in the blank and therefore had my account suspended for no reason.

[pod]

Thats too funny. But not the very least bit surprising. my guess is they get 20 minutes training

[cpm]

I wonder how you managed to call them? eBay started releasing telephone numbers only recently (2-3 years ago) and only to their best customers.

Ten years ago I remember how much people would complain they never had eBay's phone number to call. At least not a publicly available one. eBay's phone number was always hush-hush back then.

[pod]

Oh crap. I wasn't paying attention. I was thinking PayPal. I'm still waiting for a reply from ebay from 16 days ago. I cant be bothered with them.

[cpm]

eBay didn't exist 16 years ago.

[pod]

"16 days ago"