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Suspensions & Reinstatement Talk VeRO, Seller Non Performance, Trademark misuse, 7-Day Suspension, MC999, New Account Limitations, Non-Payment, Abusing eBay and Whatever else eBay comes up with.

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  #1  
Old 11-27-2010
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Default Anything I can do here?

4 years ago I listed Windows XP OEM with the required hardware and my account was suspended. I recently requested reinstatement and it was denied. After countless emails to ebay, I receiveced this:

Quote:
Thank you for writing eBay in regard to your account suspension.

Your account was suspended for repeatedly listing items that violate the
intellectual property rights of Verified Rights Owner (VeRO) program
participants.

As you know, eBay does not actually handle the merchandise offered for
sale on our Web site. Because of this, we are unable to make judgments
regarding copyrights and trademarks involved in the items offered for
sale. However, we are committed to removing listings that infringe the
rights of an individual or company when we are properly notified of the
infringement. We developed the VeRO program to help intellectual
property owners remove listings that infringe their rights.

When VeRO participants ask us to remove a listing, they must sign a
legal document stating under penalty of perjury that they own the rights
to the copyright or trademark used in the listing, and that the items
listed infringe their rights.

We don't know exactly why the request to end the listing was made or how
to avoid having the listing ended again at the request of the rights
owner. The owner is not required to provide any specific information
about how the listing infringes. Often, the listing may seem fine to us.
However, when we receive a properly documented Notice of Claimed
Infringement, we are required by federal law to end the listing.

That's why we recommend that you contact the VeRO participant directly
with your questions and concerns.

I hope that this information helps to explain some of the procedures we
follow, as well as explain our position in matters of copyright and
trademark infringement.

We value your concerns and have reviewed your account again. However,
though we understand that you may not agree with our decision, your
account will remain closed indefinitely.
Is there anything I can do to get relisted?
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  #2  
Old 03-30-2011
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Did they provide any VeRO information for you?

I had a similar situation when I sold Beat Headphones and was too naive to realize that there were ⊗⊗⊗⊗ and a newly instated VeRO system and they failed to provide me with a VeRO participant.

My personal opinion would be to start fresh with a new or ghost account, unless you had a very high feedback score.
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  #3  
Old 03-30-2011
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Try to ask ebay for the Vero participants contact info and then get in touch with them (vero person) explaining your situation and that you meant no harm.

Hope everything works out for you

God's blessings
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