Why Are Sellers Allowed to Charge More After the Auction Has Ended?

Ballsack · #1 07-14-2013

I recently won something on ebay and when I went to checkout it said paypal was unable to process my payment. I'm guessing I have to wait 24 hours or something since the amount is over $200. I had no issues paying for a $4.00 item in my cart. Anyway, after waiting nearly 24 hours I saw that the seller added an additional charge to the total which was not there previously. How does Ebay allow this? What recourse do I have? The additional amount is only a few dollars but it's the damn principle. I did not agree to pay this. I won the auction for a specific price and that's the only price I should have to pay.

Bunneh · #2 07-14-2013

The seller is not allowed to do this, Tell him you will be contacting ebay about his extra charge. Ebay frowns upon this!

He has obviously added on his packaging charges but that should be already included in the postage amount.

Dmshark25 · #3 07-14-2013

Was shipping marked down as calculated???? Which means that's where additional cost came or was there a flat cost?

MM78 · #4 07-14-2013

Agree with Dmshark25.

Ballsack · #5 07-14-2013

Shipping was free.

MM78 · #6 07-14-2013

Charging Sales Tax?

Ballsack · #7 07-14-2013

No, this was not a sales tax charge, and things like that should be in the original checkout. This was simply tacked on as a new charge.

Btw, it's been more than 24 hours since the auction ended and I still can't pay. Eba/paypal is still giving the same message. POS

Bunneh · #8 07-14-2013

Perhaps ask the seller if there is something wrong with his paypal account?

Either that or your accounts possibly about to go under review

JamesNorth101 · #9 07-14-2013

Contact the seller seems like the best answer tbh. May be a mistake on their part.

Ballsack · #10 07-14-2013

That's what I plan on doing, but in the meantime I can't even pay him because ebay won't allow me. As for the review, I bought over $500 worth of stuff in the last 4 days so this might be the cause, but like I said before I can still purchase other products and my account has not been restricted in any way. I can't imagine why there would be a review. They would clearly see that I'm the same person because I am using the same flash cookies, same home address, and same ip address as always.

GreenBean · #11 07-14-2013

You want to be careful.

A seller can send a revised invoice.

Usually they should contact you to let you know. But if you have not paid, a revised invoice could be created.

warning ebay link
http://pages.ebay.com/help/pay/checkout-invoices.html

Ballsack · #12 07-14-2013

Quote:

Originally Posted by GreenBean™

You want to be careful.

A seller can send a revised invoice.

Usually they should contact you to let you know. But if you have not paid, a revised invoice could be created.

warning ebay link
http://pages.ebay.com/help/pay/checkout-invoices.html

I know you can send your own invoice to the buyer, but they're not obligated to use that to pay. He or she is only obligated to pay the final price of the auction. This is different. There is no option for me to pay the closing price of the auction. The only price is the one currently made up by the seller. It's like winning an auction for a penny with free shipping, and the seller turns around and tacks on a $20 because he wants more for the item and you have no choice but to pay.

slapped · #13 07-14-2013

Ask the Seller what the Extra Charges are about, then Decide if you are going to pay them or Not, If you decide not to pay then decide if you want to give the seller the opportunity to end the transaction amicably by sending you a transaction cancellation form, or if you want to "go to the whip" and open as case, in the resolution center,,,

Ballsack · #14 07-14-2013

Update: It seems that this particular auction is the only one that I can't seem to checkout with. Everything I put in my cart checksout fine, except this.

GoteBay · #15 07-15-2013

Talk to the seller and this will be sorted out faster.

yotano211 · #16 07-15-2013

maybe the sellers paypal account got nailed.

rsot · #17 07-15-2013

Quote:

Originally Posted by Ballsack

Update: It seems that this particular auction is the only one that I can't seem to checkout with. Everything I put in my cart checksout fine, except this.

Not to imply anything but you didnt mark the auction as "paid" when you saw the outrageous invoice?

Ballsack · #18 07-15-2013

I talked to the seller and that was his idea of having me pay for his paypal fees or something. He eventually relented and let it go, but I have no idea how he was able to impose an extra charge onto the invoice without any option for me to simply ignore it. As for paypal not letting the payment go through, apparently, this was all on me, although I don't understand why I could pay other sellers, but just not him. This must be paypal being paypal, as usual. Maybe PP wanted me to call them so they could pull a fast one on me.

Rsot, I didn't mark anything.

rsot · #19 07-17-2013

Quote:

Originally Posted by Ballsack

I talked to the seller and that was his idea of having me pay for his paypal fees or something.

Ah ha - he tried to pull a fast one on you...milk you as a buyer