Paypal refund onlyf rom bank?

astralman · #1 10-16-2014

So I had 0 balance and get 500 bucks from a buyer, but the man has no patience and opens a dispute and now that I try to refund it will only let me refund from bank. Is this normal?

JamesNorth101 · #2 10-16-2014

If there are not enough funds in PayPal then yes

astralman · #3 10-16-2014

I have never paid attention since I don't sell much and never have to refund, but that's stupid. I have to pay out of my own pocket and then paypal will let go of the funds. Paypal should let you refund from the same funds.

JamesNorth101 · #4 10-16-2014

So you do have the balance in PayPal, it is just being held.

If the funds being held are for the sale of the item that you sold then you will be able to issue a refund using those funds. Just click the refund button

astralman · #5 10-16-2014

Yeah the funds were available once he paid and 1 day later he opens a dispute so the funds are now held for review and the only options I have is to refund, I clicked refund and the only available funds for refund are from bank account, it doesn't give me the option to refund from paypal balance because the balance is 0, but the funds he paid are now held over the dispute.

I thought paypal lets you refund from held money from the same dispute. WRONG!

rsot · #6 10-16-2014

Correct - default is for bank grab

JamesNorth101 · #7 10-16-2014

Is this case open in PayPal or eBay?

astralman · #8 10-16-2014

Case is open on paypal.

GreenBean · #9 10-17-2014

Quote:

Originally Posted by astralman

Case is open on paypal.

What's rom bank ?

Think you should read paypal rules to ensure you do not get caught in future.

rsot · #10 10-17-2014

Quote:

Originally Posted by astralman

Case is open on paypal.

How many cases in the past on this PP?

GreenBean · #11 10-17-2014

Quote:

Originally Posted by rsot

How many cases in the past on this PP?

What's the relevance of that

astralman · #12 10-17-2014

It's just 1 case. Thanks anyways you guys ask too many questions. All I wanted to know was if I could refund from the held funds of the same payment. I guess not.

Mrjame · #13 10-17-2014

Quote:

Originally Posted by astralman

So I had 0 balance and get 500 bucks from a buyer, but the man has no patience and opens a dispute and now that I try to refund it will only let me refund from bank. Is this normal?

It's normal, when your paypal is not enough money

ooooo.halo · #14 10-19-2014

Quote:

Originally Posted by astralman

It's just 1 case. Thanks anyways you guys ask too many questions. All I wanted to know was if I could refund from the held funds of the same payment. I guess not.

They ask " too many" questions, so they can help you in the best way possible..I would prefer a barrage of questions if it meant i was getting it right :-)

rsot · #15 10-19-2014

Quote:

Originally Posted by ooooo.halo

They ask " too many" questions, so they can help you in the best way possible..I would prefer a barrage of questions if it meant i was getting it right :-)

o.halo is correct - questions are asked to better understand your situation...but astralman, you just want the quick answer with no follow-up...and no assistance to other members - sadly.

GreenBean · #16 10-19-2014

Quote:

Originally Posted by astralman

It's just 1 case. Thanks anyways you guys ask too many questions. All I wanted to know was if I could refund from the held funds of the same payment. I guess not.

Take the quick fix. That's you to a T.

Keep on complaining. That's you to a T.

Stealth is not a yes or no reply.