Re: Using a stealth account to increase sales to help defect % rate?
I agree. It IS possible, but the likelihood of suspension is too great. Not to mention, it takes a LOT of sales to offset those negatives!
For example, if you have one ONE feedback, and it is NEGATIVE, your negative feedback rate is 100%. ONE more sale will drop that to 50%. You third sale drops it to 33% and your 4th sale 25%. It will take 9 sales + the negative to bring your negative rate down to 10% and 99 sales + the negative to bring it down to 1%.
So, it is not as simple as having a few positive feedbacks posted. It is VERY DIFFICULT to offset the negatives. A better plan would be to analyze what is going wrong and fix any issues that can be fixed. Some customers will complain no matter what. But when I see a lot of negatives, it usually boils down to shipping times or the quality of the products, both of which are solvable problems.
|