What would you do if USPS (Post Office) doesn't scan at acceptance?

[data2318]

Every month there's 15-20 packages not scanned at acceptance by Post Office.
Doesn't matter drop at bin box or given to clerks.
Sometimes they don't scan it for a whole freaking week, then scanned it after 7-10 days at destionation zip code upon delivery..

So customers complained I didn't ship and open a load of "item not received" requests ... it drops my ebay listing search ranking...

Everything I sell is legit, but Post Office is bringing me down...

How do you guys deal with it?

[treyeazy]

Go to a different post office

[rsot]

Welcome to the forums OP - trey has given a simple solution

[RosieTosie]

Yes, that's a really hopeless Post Office, and as for leaving it a week sometimes before items get scanned!

[rsot]

Thread title reminds me of:

YouTube

YouTube

[dallis]

Go to a post office in a business district, they're much more attentive when there are a lot of big companies there doing business.

[stressed08]

This has happened to me too... even if ebay hadn't screwed me and limited my account, the acceptance scan within 24 hours would have... I dropped below 90% because my post office doesn't always scan at acceptance, and first class parcels are not guaranteed tracking at every step, only 'guaranteed' scan is upon delivery

[data2318]

Originally Posted by dallis

Go to a post office in a business district, they're much more attentive when there are a lot of big companies there doing business.

Agree, had been doing it for a while, wasted a lot of gas though, good thing now gas is cheaper than sometime ago... yet that can't prevent USPS not scanning it after leaving Acceptance Origin Sort Facility... a lot of stuff got stuck in a city for more than 5 days then people opened a case...

[data2318]

Originally Posted by stressed08

This has happened to me too... even if ebay hadn't screwed me and limited my account, the acceptance scan within 24 hours would have... I dropped below 90% because my post office doesn't always scan at acceptance, and first class parcels are not guaranteed tracking at every step, only 'guaranteed' scan is upon delivery

Exactly, to make things worse, if someone opened a case, you had to refund, then days later the tracking number finally got scanned, so USPS won't even allow postage refund..

[stressed08]

Originally Posted by data2318

Exactly, to make things worse, if someone opened a case, you had to refund, then days later the tracking number finally got scanned, so USPS won't even allow postage refund..

I've found USPS is a lost cause... what about eBay? Case opened, buyer refunded immediately by eBay for non-delivery.. was delivered a week later. (VERY late, but USPS fault.. item was sent same day)

[jeffweico]

The best way to get your items scanned at acceptance - and I am assuming you have a volume of items, like 10+ per day - would be to generate a SCAN form. This allows the clerk to scan all of your packages by scanning ONE barcode on the SCAN form.

[data2318]

Originally Posted by jeffweico

The best way to get your items scanned at acceptance - and I am assuming you have a volume of items, like 10+ per day - would be to generate a SCAN form. This allows the clerk to scan all of your packages by scanning ONE barcode on the SCAN form.

I print labels through ebay, there's no scan form.. also, orders come from different stealth accounts, even if there can be a form, wouldn't it be linked?

[bluegrass1]

same here got 10 accounts with 10 items a day to scan even a scan form wouldnt work i jsut stand in line tell the clerk that i been dropping them in the box and they never get scanned in . i just had to refund over 100.00 because the tracking never showed up . You called usps number and the post master said to get a receipt of acceptance to show you did your part . this will get them to do their job do that a few times to be sure that every clerk understands then i start using the dropbox again and keep a close eye on any not being scanned in . if it happens again talk to your local post master about the clerks costing your business name and profit loss . I go thru this every time i move

[MM78]

Originally Posted by jeffweico

The best way to get your items scanned at acceptance - and I am assuming you have a volume of items, like 10+ per day - would be to generate a SCAN form. This allows the clerk to scan all of your packages by scanning ONE barcode on the SCAN form.

That's what I've been doing.....I just dump all my packages in the large bin, and get my postal ladies to scan my "Scan Form".

[bluegrass1]

Originally Posted by MM78

That's what I've been doing.....I just dump all my packages in the large bin, and get my postal ladies to scan my "Scan Form".

but if you have packages on many different stealth accounts you just have a bunch of scan forms ?

[yankee]

Stop printing labels off ebay. Use shipstation, stamps or endicia and print off your scan form. Operate like a business and these problems go away.
It also makes you a heck of a lot more efficient with batch printing and even packages that actually did not get shipped show a scan the same day.

[MM78]

Originally Posted by bluegrass1

but if you have packages on many different stealth accounts you just have a bunch of scan forms ?

LOL, Yes.....Not sure about your Postal Office but the people at mine are cool as hell.....but it could also be that I hook them up every X-Mas with goodies.


Also, you can take Yankee's advice....

Originally Posted by yankee

Stop printing labels from ebay. Use shipstation, stamps or endicia and print off your scan form. Operate like a business and these problems go away.

[bluegrass1]

Originally Posted by MM78

LOL, Yes.....Not sure about your Postal Office but the people at mine are cool as hell.....but it could also be that I hook them up every X-Mas with goodies.


Also, you can take Yankee's advice....

Yea my local PO is very small town in fears of being closed down after i got on their butts about getting things scanned in . A few weeks later she told me she puts mine off to the side then when they are slow she will scan and print a receipt for every package to show clerk usage end of day total transactions would be higher . I drop 100 + scan packages every day and on mondays i have dropped off 400+ on them lol
but it was a rocky start i went up their one time smelling like tweeds she even smelt my shippments i got a laugh out of it but also knew she was going to be a challenge ,, "now we r buddies " after the xmas cards and gift cards handed out to the clerks and our local mail lady . That is some of the best advise one can offer !!

[rsot]

Or manually write them out...

[yankee]

Originally Posted by rsot

Or manually write them out...

What?

Did you read the thread?

Manually write what?

[GreenBean]

yankee,

The OP is to move into his local PO and just used good old fashioned long hand for the labels.

Obviously this is in vogue north of the border.

What is a couple of hundred hand written labels after all

[yankee]

Originally Posted by GreenBean

yankee,

The OP is to move into his local PO and just used good old fashioned long hand for the labels.

Obviously this is in vogue north of the border.

What is a couple of hundred hand written labels after all

and even then, WHAT does it have to do with this thread about scanning packages? LOL


First off, hand writing anything is being incompetent in the USA. Second of all, this thread is all about USPS scanning barcodes on the LABELS that have already been printed. So what is he suggesting being written? A letter complaining about USPS employees not scanning packages? lf so, I still suggest typing....