 Amazon account .UK on HOLD, why? Help me please guys
Hail everyone,
I need your help to get my money back from Amazon.co.uk
I have created a new and clean Amazon account and loaded with £50 on Amazon Gift card value (I have the proof) and seconds later the f*****g Amazon automatic service puts my account on hold, and I don't understand WHY. My full name, full address, credit card, passport... are correct and verified. I have sent to Amazon several emails with the proof I'm a legit buyer and can't stop of receive this automatic email everyday: Hello,
You will not be able to access your account or place orders with us until we confirm your billing details for your MasterCard ending in 15.
At your earliest convenience, please send the information below to our secure fax line:
-- A copy of your statement for the payment card that you used, including the billing address
-- The last two digits of the payment card
-- Your name, phone number, and email address
You can find our fax number on the Amazon.co.uk Help page:
www.amazon.co.uk/faxrequests
We will convert your fax to a secure electronic image.
To protect your information, we restrict access to your billing details to a team of account specialists. Our Customer Service team can confirm that we sent this email, but they cannot view your fax or share more information about this matter.
I can sell my Amazon account for £25 if you want or just help me to get my money back and I'll transfer £25 (by Paypal or similar) to you.
I'm a legit person, I just want some help with that.
Many thanks guys
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