 some question about suspension due to MC081 CIT
got email from ebay below:
Hello,
Thanks for emailing us about your suspension. To help you as quickly as
possible, we're sending you this response outlining the reasons why
we've suspended your account. We'll also tell you what you can do if
you'd like us to consider reinstating your account.
Why have we suspended your account?
We know that certain items and actions attract more fraudulent activity
on eBay than others. As a precaution, we suspend an account if we think
there may be a problem with it. We'll then ask for more information from
the member before we reinstate the account.
We're not accusing you of fraudulent behaviour. Our top priority is to
keep eBay a safe and reputable place to buy and sell, so we'd just like
to confirm some of the information you've given us.
If we suspend an account in these circumstances, it's covered in the
eBay User Agreement under the heading 'Abusing eBay'. You can read the
entire User Agreement by opening a new window on your browser and
copying this link into it:
eBay User Agreement
What should you do now?
Send us these three pieces of information, and we'll review your
account:
1) Proof of your name and address
2) Proof that items you've listed are in your possession
3) Confirmation of your current contact details
You must send us photocopies, not originals - we can't return your
documents. Print your User ID clearly on each page so we can match them
with your account quickly.
1) Proof of name and address
Please send us copies of both:
- government-issued photo ID (your passport or driving licence)
- evidence of your address (a bank statement or utility bill)
2) Proof that items you've listed are in your possession
For each of the items you've listed on eBay, please send us copies of
either:
- receipt, bill of sale, dispatch or sales invoice
or
- agreement with your supplier
If you haven't listed any items, please just ignore this step.
3) Confirmation of your current contact details
__________
User ID:
Email address:
Full name:
Full address:
Contact phone number:
__________
My question are
1) i used real name, real address to register with ebay, and i can provide documents for these, but after registering, i changed the name, but the same address, and i can not provide ID for this name. so is it fine for me to provide documents for the name i first used, and the address? will ebay think i'm not honest? thanks!
2) about the material i need to provide, what's the meaning of bill of sale? can i find some templates online? is it the bill of sale referencing where I purchased or acquired the items i am selling? Shall i provide an invoice for each ebay items i'm listing or just the goods i import from supplier?
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