You used a new user account on your computer? You are using a different IP address? If you are doing both of those you shouldn't have to use a new computer
Amazon is more difficult to get back on. After countless tries and help from people in the forum, you can find out how to get back on. You should take sometime, sit and read the information thru the forum. It will tell you how to get back on.
The Following User Says Thank You to Jessime For This Useful Post: