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Ebay member "TOLOTZIN" bought phakes from me:What to do
 

Hi, been reading lots of posts and value everyones input, I was wondering who could help me? I need a solution.
I only had a couple of microsoft office 2010 on ebay, tolotzin asked me for SKU and where it was made,I ignored it, 2 days later I listed my last on {last one #5 buy it now}. and he bought it within a couple of minutes,I got suspicious when I looked at his feedback [Buys all & only software 21000 fb]and did not send invoice, but he paid the next day anyway. I did a little research,found his location next to MS campus in redmond,WA. I also read post if you send it he will give u negative to expose you and if you do not send it he will still leave negative. Is there a way around this? If I would have known this before hand I would have blocked him before listing. his ebay mailing ship address is jorge, his e-mail to me said mike. some people think he is buying for an institution or offloading overseas or somewhere, I think all the info. is a cover up [monarca industrial trading inc.] and is BSA. What do you think and what should I do? just not ship or? All input would be appreciated.

if you have suspicions for whatever reason about an ebay buyer,
cancel and block bidder, it is your right to do so. Try and be diplomatic about
why you cancelled, an error in listing or some such reason

I would tell the buyer that you ran out of inventory. You got two choices.

You ship, he gets items, leaves neg and could dispute money thru paypal and you be out of money and items. Plus you are suspicious of the buyers motives.

You don't ship, risk only getting a neg.

tolotzin bought from me HELP! Who is he really?
 

It is ok to cancel and block bidder after he just paid. without repercutions, problems or negative FB? I would say listing error out of stock.

There have been huge discussions on MANY forums. He works for the following company:

Monarca International Trading

If you google his ebay name, you can find alot of information. I have a feeling that this person works for microsoft....

I could be wrong, but there could be alot of theories...

What if he is [not sure] in connection with BSA/Microsoft & ebay his bz name name is connected with gov contract? Monarca International Inc.
tolotzin 21000 FB only buys MS Software,does not sell and only leaves negative FB for non-genuine product. What a job

I did google found a lot. Thinking he works fo Msoft too.

If this person DOES work for Microsoft, and you send him a non-genuine product, you could end up being sued (or your stealth identity being sued).

Nothing good can come of filling the order.

I suggest you fulfill his order but instead, go out and purchase the genuine product in order to send it to him. This could save your ass from a negative feedback and a possible law suit....:peace:

Here is the Same problem, and a PERFECT Solution to it:

http://www.aspkin.com/forums/subscri...tml#post157936

Slapped is 100% correct. Follow what he says and everything will be fine. :peace:

So I guess if he works for Msoft he can take no further action if I just cancel,block & return $.. Correct?

If he works for MS he wont stop coming after you, its his job

The link will not let me get the info. It goes to a subscribe page. Do I subscribe
to get the info? was it correct? THANKS

It says to go out and buy the real deal and ship it. As noted out above.

ok, and then block him from further purchases. I do not think he has another account [could be wrong]. I brainstormed that idea ,but I guess this is a costly mistake. Even if I jus cancel/block and return money he will still pursue. I have no more msoft and do not intend to list no more.
Thanks!

You have to assume MS has a few buyers. You also have to assume if you cancel the sale and block them they are going to know what you are selling. I dont know the ins and outs on selling software, but if I had to guess, you are dead in the water.

They don't take kindly to this
They have unlimited resources
They wont just go away

But again, I dont know the ins and outs of software sales.

Like other have said you can go out and buy a real one and send it to him.

However, if you are not going to sell again this is how I would handle it. Mail a empty package to a legit address in the same town with Delievery Confirmation.
Send him the confirmation number, when he contacts you that he did not get it, tell him USPS.com is showing it as delivered but if he did not get it you will immediately give him a full refund and "look into the matter"
Now if he was not looking to make trouble, he will go on his merry way or ask you for another. You say "sorry that was my last one, which is why it was so cheap"
If he leaves a neg just leave a follow up feedback explaining "package lost in mail gave full refund"

Yes,this makes sense.I have been racking my brain with this and keep coming back to the same thought. hook,line, sinker.I was suspicious when he asked for the SKU and where it was made,which I ignored the e-mail. Then 2 days later he did buy in now. I wonder if I would have responded and gave the correct info. he needed ,he would have moved on to the next Hanging? Whatcha think? Thoughts?

Thats a pretty slick idea topseller

WOW,Indeed Slick. Me and my friend were thinkin, ship something, but how? Excellent idea w/ no risk. wonder if this will draw his suspicion?

Wont the empty package come back if it is not accepted by whomever.
He will see that in the tracking. or perhaps dont put a return address on it which the p.office will ask about or make return address non legiable? thoughts?

Another reason to send the real deal is it gets them off your back for good most likely, if you cancel and they'll know why and they won't just say, "Oh well, the guy must be legit if he cancels the order let's just forget about him."

Brilliant idea to send an empty package to someone chasing after bad MS itemsThe negs will come out of the woodworks. He'll not fall for that trick especially as it's blathered all over t'internet now :rolleyes:

To the OP, if your items are not kosher, sacrifice some profit and send the real item. This is the lesson you need to learn, imo
STOP SELLING them at once. Dont worry about blocking the buyer. He'll come back as another buyer....MS have dozens of such buyers.STOP SELLING that product.:boink:

He doesn't send the empty package to TOLOTZIN
but to an legit PO box in the same zipcode. The Delivery Confirmation label is scanned before it is placed in the PO BOX.

Empty packages, whatever, they've seen all the tricks and know you're up to no good. Best advice is GB's just stop selling it! Microsoft are one of the worst companies to tick off as rights owners.

MS has a pretty good idea on what they sell their software to retailers for and how the retailers get them...

This is MS. I don't see sending them a real one will make them go away. It will raise more questions. And now your out the cost of the real deal. Your in their sites. That wont change.

Not sure how important the account is, but as I said earlier, I think you are dead in the water. I wouldn't waste any money sending them the real deal. I don't think in this case it will help. A pair of sunglasses or a hand bag, sure. Great idea. But MS software? I don't see them going away. All they are doing now is gathering proof and information. They really dont take too kindly to this kind of thing at all...I may be off, and granted that happens a lot, but I don't think sending them a real one will help here.

Is the account somewhat disposable? Try what you can thats not a ton of cash, take your licks and move on if you have to.

You got caught with your hand in the cookie jar...

Yea, Maybe, But it is still better to send the real article.

If you are really concerned about your account then make sure you send a genuine product...If you don't care about your account then move to the next account and move on...

As mentioned above this guy knows ALL the tricks...Don't waste your time listening to a bunch of bogus ways to overcome this...Send the real item or move to a new stealth account...

I agree to a point. But if we are talking about big $$ retail on a gamble, maybe not. I'm not sure what the costs involved here are. Pretty tough call. I would probably just cancel, refund, say it got damaged, say sorry. Hope for the best. And if need be, move on. Hell, damage the damn thing and send a picture.

IF he has NO MORE as stated above then send the real deal...They aren't going to leave negative or cause problems if it is real...They will not come back to buy something that is not there...

In my short time here, I don't see why some people (not accusing the thread starter) KNOWINGLY sell f#$e things...Then they complain and panic when caught...Don't knowingly sell it...Ends all problem..

Is it just me or am I out of line?

The company is MICROSOFT. They are on a sworn mission to stop their items being pirated.

Non-authorized sellers should have been aware. Tough titties if money gets lost. It's the big boys league. The OP might be a player who did not make the team. Another 100 posts will be a rehash.
END OF STORY.

No way!!! I'm about 2000000% with you.

In selling on ebay, there are many angles to consider. My previous post gave one side. It's business and business needs always to be done in a certain way.
Simples :peace:

I agree wholeheartedly on the whole bogus products deal. Not my game. I Cant imagine accounts of this type last long and I always pretty much assume the seller knows what they are getting into. I was just trying to help a brother out...

Why not ask this guy tolotzin outright why he has such a reputation? Okay he may not be honest and he may not respond, but give him something like you need to make sure he's not an unauthorised reseller and you may be able to feel something out from his response. Would be interested to find out what he's really up to.

This is the SICKEST thread I Have EVER Seen, The ThreadStarter should be THANKFUL to Whoever or Whatever enabled him to discover this about his Buyer BEFORE He Shipped the Product.

There is a GOLDEN Opportunity to have a Reasonable Expecation of getting out of this situation Completely UnScathed, by Simply Sending the REAL article, Yet there is Debate,,,,I Do Not Understand.

Trying to find a way to Circumvent this particular situation without it Costing you any Money, is Quite frankly, Ignorant and Arrogant.

If you are engaged in the Business of selling Counterfeits, then You MUST Be prepared for Dealing with situations like this and MUCH WORSE (Like the FBI Knocking on your Door) it is ALL Part of the Game that YOU Chose to Play, Count your Blessings, the Next Time, (And There WILL Be a Next Time) When you Unknowingly ship the Item, You will Have a MUCH Greater Problem!!!

And this situation is why i dont understand why people sell phakes. Im not totally innocent in not using the real deal - limewire is my best friend, but i would never sell them!

Well said. It comes with the territory. Being millions of ebay users you never know WHO you are selling to.