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  #1  
Old 03-14-2011
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Default eBay has this one guy, OMG!

I called eBay to get my limits lifted. The guy asked for my id and utility bill. I said ok no problem.

10mins later he called me back, saying that i have another account LOL!

I give this guy credit, he is a super star @ eBay, maybe employee of the month?

His name was Tory! I advise hang up on this guy.

I think my address was too similar and maybe my name. He also linked me by previous items. Im not angry, it is the nature of the beast. Just have to try again. I have done it before successfully.

I wonder if he makes a commission for catching people...? lol
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  #2  
Old 03-14-2011
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note to self... dont talk to troy at ebay. guy is a douche
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Old 03-14-2011
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Odd - he must have been either monitoring all your sh*t for sale or he has way too much time on his hands to cross-ref.
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Old 03-14-2011
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He's probably selling the same stuff on the side himself.
" biggest thieves watch the closest"
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Old 03-14-2011
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Quote:
Originally Posted by stevesokol21 View Post
note to self... dont talk to troy at ebay. guy is a douche
And don't talk to Tory either, he's even worse lol
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  #6  
Old 03-30-2011
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I remember reading this thread couple weeks ago. Today I give ebay a call to lift my limits and that idiot picks up ( Wasn't aware that was him until I searched his name here) Basically I wanted to get a higher limit and he said NO! He said if you want a higher limit I will send you a email and you provide me with all the documents.

Which are:

FRORCOO2 eBay documents requested (KMM44653106V7403L0KM)

As a follow up to our phone conversation, I would like to remind you
that selling limits have been placed on your account.

To maintain a safe marketplace, we sometimes request additional
identification or take further action on a seller’s account. These
limits are not necessarily meant to be a reflection of your account’s
activity, but rather a preventative measure.

We’d be happy to review your account further and, if possible, adjust
your selling limits to allow additional activity to take place. In order
for us to review your account, I need to ask you to submit all of the
following information by fax (fax number below):

- A cover letter with your user ID, First & Last name, and a valid phone
number to reach you. (This information should be printed clearly or
typed.)
- A readable copy of the driver’s license, front *and* back, or other
government-issued ID.
- A copy of a recent credit card statement. Your billing address should
be visible, along with the first and last four digits of your credit
card number.
- Documentation that shows you purchased the item(s) currently listed
for sale on eBay. If you have many items for sale, we just ask that you
send two or three invoices. (Note: Pictures of the items are NOT
accepted)
- If your ID and credit card statement do not show the address
registered to your eBay account you will need to provide specific
documentation, such as a utility bill or receipt (if address is for a
mail forwarding service) that does.

**Important **

-Make sure that your name and User ID appears on each document that you
submit. (Please print this information clearly so we are able to locate
your account quickly).
-After you send this information to us, please reply to this message
with a brief note letting us know that the information has been sent.

Fax all documents to:

eBay
Attn: KYB- Seller Vetting
US number: 1-801-206-7562
International number: 001-801-206-7562

If you don't have access to a fax machine, you can use Fax Zero
(faxzero.com) to send your fax online for free.

**Note **
- It may take up to three business days to review your information.
- All documents submitted will be destroyed after we review them.

We appreciate your cooperation in resolving this matter as quickly as
possible.

Sincerely,
Tory

eBay Customer Service
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Old 03-30-2011
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I think this thread should be a sticky so people know who these assholes at ebay are. Just signed back in and received this message:

Attention!

We've noticed some activity on your account, and we need your help in verifying some information. We're sorry for this inconvenience, but while we're working things out with you, you'll have limited access to list new items on eBay.

Please proceed to your my eBay and follow the steps outlined in the email we sent you. Thanks for your attention to this matter!
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  #8  
Old 03-31-2011
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Wow...Yeah when you call eBay and Tory Picks up...HANG UP! That Guy is Evil!

Sorry Sell4more2.
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Old 03-31-2011
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Same guy that limited me when I called to get limits lifted. I asked him to lift the limits, he put me on hold and then came back and said we are going to go ahead and limit your selling account untill you fax the info that I requested to your email. Then and the end of the call he said "did I answer all your questions or helping with your problems?" I said are you kidding me? How on earth are you helping me? Lol
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  #10  
Old 03-31-2011
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Wow, thanks guys! I will also keep an eye on this guy. I just posted this guys name on my wall!

So don't talk to troy and tory correct?

Last edited by FandangoKango; 03-31-2011 at 04:31 AM. Reason: More info...
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  #11  
Old 04-01-2011
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No Troy...He is Tory.
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  #12  
Old 04-01-2011
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There WAS a Tory at T&S. Maybe he got an internal demotion, oops, promotion


Word of warning: be careful of hanging up on them. Some gets antsy over that. At the VERY least ask if you can go because....... (some disaster is happening.) X3 I have been told by a staffer I hung up on the last phone call. So watch this
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  #13  
Old 05-25-2011
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i got the same damn thing... grrr..

If you have an ID and statement / utility bill... Will this work? I don't have an invoice due to my items being all used and misc items. Help???

All i wanted to do is be able to sell more than 100 items etc. I've got over 200 fb and been a member for 2 years...wtf
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  #14  
Old 05-25-2011
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Quote:
Originally Posted by unknown_user View Post
i got the same damn thing... grrr..

If you have an ID and statement / utility bill... Will this work? I don't have an invoice due to my items being all used and misc items. Help???

All i wanted to do is be able to sell more than 100 items etc. I've got over 200 fb and been a member for 2 years...wtf
All you have to do is fax in the documents they have requested and your account will be back to normal.
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  #15  
Old 05-25-2011
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well...the ID and bank statement & utility bill is all i have.. if i don't have invoice I hope they will accept due to items being in used condition
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Old 05-25-2011
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^ If your a business seller, you should always keep your invoices, receipts etc

If you are a personal seller, then the most common way is to obtain the proof once eBay asks you for it Fiddle around! Always anticipate eBay asking you for proof of the items you are selling.
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  #17  
Old 05-26-2011
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......funny.
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  #18  
Old 05-26-2011
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true, but when you inventory changes and its all used items etc. Ie car parts navigation units etc its a little hard to write down everything. lol
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Old 05-26-2011
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but i see what your saying. I need to come up with something.
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  #20  
Old 05-26-2011
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^ Yeah you do. eBay will have little sympathy for you if you do not have any proof.

Not sure how it works but I am aware that they used to accept pictures of you with the item. Not sure if they still do this. May only be for a personal account. Not sure tbh!
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