Hello everyone, unfortunately I'm back. I just had another account flagged. They don't send me the typical fax your license, blah blah, they sent a message telling me to upload all tracking information to the listings and when all of them show that those items have been delivered, then I can appeal the restriction.
I've seen this happen to me before but I was never able to get past it. I've uploading all tracking numbers, faxed them in and I never received a response. I followed everything to a T. I got fed up so I gave that up.
My question to all of you: has anyone gotten past this and how did you do it?
Thanks in advance to anybody that can help.
Below is the email:
Your listing activity has been restricted to ensure a safe trading
environment for you and the eBay Community, as well as confirm your use
of the services meets the guidelines of the eBay User Agreement.
I understand that this process may seem confusing. Please allow me to
explain a little more about this process. We’re committed to reducing
both fraud and negative buying experiences on eBay. To maintain a safe
marketplace, we sometimes restrict selling activity, end active items,
or suspend accounts until additional information can be verified or
obtained. These actions are not necessarily meant to be a reflection of
your account’s activity, but rather a preventative measure.
You can review the eBay User Agreement here:
http://pages.ebay.com/help/policies/user-agreement.html
In order to appeal this restriction, we will need to see proof of
delivery for all of the items sold on your eBay account. This may be in
the form of feedback left from buyers or you can submit tracking numbers
for each of the items shipped. This will help show buyers more of your
selling history, which can help increase your sales.
To Fax the information, send it here:
(801) 880-7018
To upload tracking to my eBay:
Go to My eBay > Sold.
Select the item(s) for uploading.
Click the "Add tracking number" button.
You'll be redirected to the Add/Edit/Delete Tracking number page where
you can enter tracking numbers for the selected carrier.
Enter the tracking information.
When you submit the tracking number, it will be displayed below the item
in My eBay Sold (for the seller), My eBay Won (for the buyer), and the
View Order Details page (for both parties).
If you use Selling Manager Pro to manage your orders, go to Selling
Manager Pro > Sold, select the appropriate item(s), and click the "Add
Tracking Number" button.
Once you have successfully delivered all outstanding sales on your
account, you may appeal this restriction further. Unfortunately, until
then, your account will remain restricted.
Thank you for your cooperation in this matter.
