anyone can help me for MC011 suspension

[undertaker]

Hi,i just got the horrible mail from ebay ,mc011,anyone knows how to sort it out in urgent?
many thank !!!!

[JRYAN34]

No one is going to walk your hand through this, so use the search button and you could easily find the answer to this question in many forms. Should we wipe your ass for you too?

[rsot]

You need a LOT more details for help - reason for suspension? what sales? etc

[undertaker]

actually i just placed ten adv,no any other reasons .even i have more than ten 100% feedback .

[FandangoKango]

Originally Posted by undertaker

actually i just placed ten adv,no any other reasons .even i have more than ten 100% feedback .

Copy the whole email you got from ebay and paste it on here so we know what they want, but block out your ebay username! This is the best way we can help you!

[undertaker]

Dear
We've noticed some activity on your account, and we need your help in verifying some information. We're sorry for this inconvenience, but while we're working things out with you, you'll have limited access to your eBay account.

Depending on the situation, some of your listings may have been removed. Also, you may not be able to create new listings for certain items while this is being resolved.

Please look for a follow-up email in eBay messages; it should be arriving soon. That email will contain information on what you need to do next to help us remove the restriction on your account,

We appreciate your help in getting this resolved as quickly as we can.

Sincerely,

eBay Customer Support


H65463

[newjerseymax]

I got this too. From what I was told by ebay....

Every 30 days or when your limit is reached you will get a manual review, upon review they found that your activity was high risk, It is "for your protection". They want you to verify your idenity.

The first time this happened to my account I had to go through the 4 questionnaire and passed and account was unlimited. Then the next month I hit 10 items again and just like first time I got that message and follow-up message was to send in invoices, ID and Utility.

I did that yesterday and waiting for result. I believe one more review 90 days and then ill be good to go. If they accept the docs.

[methrift]

Don't call ebay and don't attempt to give them anymore info about yourself, all your doing is wasting your time and providing them with more info about yourself for them to verify. Simply make another account and move on.

[undertaker]

in fact .i am not going to ring ebay about the case ,however,i can not find the chat live sign?
anybody knows how to make the on line chat with ebay ?

[GreenBean]

http://www.aspkin.com/forums/ebay-di...r-support.html

Hope the info in the above thread helps

[undertaker]

i just got another mail from ebay as below
Dear eBay Member,
>
> Thank you for contacting eBay in regards to the concerns with your eBay
> account. eBay is experiencing a higher than anticipated volume of
> emails at this time and we are working diligently to respond to every
> member with the quality they deserve. We apologize if we have caused
> you any frustration over the delay to respond to your issues.
>
> To better serve you and help to resolve your issues, we would like to
> invite you to speak with one of our dedicated phone specialists. Our
> specialists will be able to assist you immediately.
>
> A specialist is available to speak with you with in the following hours:
>
> Monday thru Sunday 6:00AM ? 11:00PM MST.
>
> You can contact us by following the steps below:
>
> 1. Log in to your eBay account
> 2. From the eBay.com home page, click on the ?Contact Us? link in the
> top right hand corner
> 3. Enter your concern in to the search box
> 4. Click on the ?Contact Us? button
> 5. Follow the steps to select the topic that we can assist you with
> 6. A ?Call Us? button should appear, click on the ?Call Us? button
> 7. You will be provided with a phone number, you will also receive a
> pin.
>
>
> Please note, you may receive a survey in the next day or two asking
> about your eBay Customer Support experience shortly after receiving this
> phone invitation. We would like to receive feedback on your interaction
> with our eBay representatives. If you receive this survey before
> speaking with one of our representatives, we recommend that you wait to
> take the survey until after you have communicated with one of our
> agents.
>
> Again, we apologize for the inconvenience and any frustration this delay
> may have caused and thank you for your patience and understanding.
>
> Sincerely,
>
> eBay Customer Support
>
i got a big problem that i am not in canada ,but my account is canadien's ,so anybody knows what i can do ?ebay wants me to ring them ?
i am not sure what gona happen

[rsot]

If you want to ring them, you will have to use your phone number you registered with the account - you can do a spoof call.

[undertaker]

so anybody here knows how to make spoof call ?
will be many thanks !!