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HurricaneHuntr 09-06-2011 03:51 AM

Mc000
 
Community reported? Account was may... 11 dsrs 35 feedback no negs/1 neutral. Item they asked for "proof of authenticity" for wasn't even the auction that was active that they cancelled.
So i dunno which was the problem, the one that was active that got reported or an ended auction that was reported.




This email is in follow up to the recent selling block placed upon your
xxxxxxxxx account.

We occasionally place limits on accounts to help keep eBay a safer place
for buying and selling.

We'd be happy to review your account to see if we can adjust your
selling limits so you can list more items. In order for us to review
your account, please fax us the following information (fax number listed
below):

-- A legible front and back copy of your driver's license or other
government-issued ID.
-- A copy of a recent credit card statement. Your billing address should
be visible, along with the first and last 4 digits of your credit card
number.
-- Documentation that shows that you purchased or are in possession of
the items currently listed on eBay, and that these XXXXX items are
authentic. If you have many items listed, you can just send 2 or 3
invoices.

-- Important --
-- Make sure that your name and user ID appears on each document that
you submit.
-- After you send this information to us, please reply to this message
with a brief note letting us know that the information has been sent.

Please fax your information to:

eBay
Attention: SRM Appeals
Fax number: 801-880-7018

-- Note --
-- It may take up to 3 business days to review your information.
-- All information you fax to us will be destroyed after we review them.

We appreciate your cooperation in resolving this matter as quickly as
possible.

Best Regards,

Employee name

eBay Customer Support
Trust and Safety

HurricaneHuntr 09-06-2011 05:55 AM

just thought some of this wording "and prove it's authentic" was neat and interesting... I have some creative ideas on that, i just wish i was creative enough to "make it happen" this account isn't worth fighting for. Even if it's end of may. Still was only 10 items per month and the feedback was 100% but the neutral was current and probably helped get it blocked. Live and learn :p

rsot 09-06-2011 06:20 AM

But you had sold the item at one point? Recently - if not active?

HurricaneHuntr 09-06-2011 12:27 PM

Nope.. the brand it asked about was the one I most often had listed. I switched because I wasn't happy with the way ratings were going.I guess too late

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