Long long time ago when I had to change my name with one of my legit account, the birthday did not match the one on account. As part of the process to change your name, you must submit a utility bill and photo ID. I added a note to telling Paypal that the birthday on the ID is the correct one, whilst the one on file was wrong as I rushed the registration. A day or two later, my name was successfully changed, and so was my birthday.
Keep in mind that this account was in a very good standing at the time of the name change, had previous sales activities already, and does not have any limitation histories.
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