daman | 11-20-2011 10:48 AM | Keep getting billed after suspension. Hello everyone. I have to explain my problem as i getting crazy. I had an account which was suspended. Right after the suspension and before i even saw this site i made a second account and subscribed for a new shop. I didn't know anything about ebay tracking back then (3 months ago) and since i uploaded items to my new account i got suspended once more. Then i found this site and stealth worked wonders and still is.
Today i faced a great problem. I received a mail this morning invoicing me for ebay shop fees for the second account i made. My account was suspended but the subscription fees keep running.....and i think they will never stop. From the computer user account i use for this account and with new ip i contacted ebay chat. I explained that i am getting billed for services i do not use since i am suspended, and that i want to terminate the cooperation with the company. She told me that in order for this to hapen.....i will have to send documents ID, Utility bills etc and proof of ownership for the items i listed 3 months ago when i got suspended.
Then i would be able to cancel my subscriptions and stop the forthcoming fees. If i do not send them the docs, they cannot help me they said.......PLEASE ADVICE.......should i send the the docs??? How can they send me invoices after my account was suspended 3 months ago???? Why should i pay them??
HELP PLEASE |