Forum

failed to raise limits
 

guys

so i failed at this latest attempt to get limits (1900) raised on my paypal account, 1st time its happened. so now they asked for verification of bank card no(vcc) and bank acct no. then made me change password, then want me to resend docs in order to get funds released (obviously after the 180 days... so what docs do i send them if the last ones i sent failed to get the limits raised, can they just hold onto the money forever?

cheers

So you're saying that your PP account is limited? In all likelihood, you will get your funds in 180 days - does not seem you have been linked to other delinquent accounts.

well i got the parting ways email from them, but they wanted the bank card, acct no, password login change and to resend id and address docs to them...why i dont know...
but the actual email from them doesnt mention the 'you get your money in 180 days' thing... its more along the lines of, you complete the steps the limitation and then we will see about you getting your money back, but its a very 'parting ways' theme.

What message do you get when logging in?

Seems you've been limited, if you'd got the parting ways email, they wouldn't ask for verification of bank account etc.

Did you try sending in docs to lift the £1900 limit before adding and verifying a bank account?

soz to hear that

what a pain man

what kind of gear were you shifting on ebay

was the ebay/paypal account/s in good standing as in no disputes,100 positive fb,good DSR's?

selling xxxxxxxx ebay/ppal in perfect health, 100 items feedback 100% dsr's 4.9 and 5.0s across,

docs sumitted, done them before and had accounts sorted no problems. i am meticulous with ip's, same isp, nothing unusual,.
i am guessing its suspicion of doc.

account is verified, just needed the raise limits, was around £1700 mark

email from them-

Dear XXXXXXX,

After reviewing your PayPal account, we’ve determined there to be excessive
risk involved and would like to begin parting ways in a manner that is
least disruptive to your business.

If there are funds in your account, the remaining account balance will be
held until you complete the appeals steps. If you’re unable to complete the
appeals process for your PayPal account, access to the account will remain
limited. In accordance with our User Agreement, the money in your PayPal
account balance may be held until you provide us with a valid proof of
identity and a valid proof of address. The balance is held to cover any
disputes that may be filed against your account.

If there are outstanding Buyer Complaints or chargebacks, and you choose to
refund your customers, please log into your account and respond to each
Buyer Complaint or chargeback to resolve each issue.

To view the status of a transaction dispute:

1. Go to the PayPal website and log in to your account.
2. Click ‘Resolution Centre’ on your Account Overview page.
3. In the drop down box on the Transaction Disputes page, select ‘Open
Cases’.
4. Click the ‘Details’ link of the transaction in question to view the
status.

PayPal reserves the right to close any account reported to be involved in
possible high-risk behaviour. In the event of a dispute, PayPal will seek
to recover the funds from you by debiting your PayPal balance first and, if
there are insufficient funds in your PayPal balance, PayPal reserves the
right to collect your debt to PayPal by any other legal means.

We appreciate your patience and understanding regarding this matter and
regret any inconvenience it may cause you.

Sincerely,
obnoxious wanker
PayPal

Sounds like they didnt like what was submitted....

Couple of posts deleted because of the LACK OF DISCRETION shown.

You know the topic. It's a given to not broadcast.:boink:

You made another thread where you spoke of delays, then success.

Is this another account? :violin:

Yes that was another account, had plenty of success in the past.

spoke with them yesterday asking why the lockdown,

their response was....

--------------------------------------------------

I have reviewed your account and can confirm that this decision is final, your account will remain limited. There is no appeals in this case. We cannot disclose the exact criteria used to make this decision for security reasons

--------------------------------------------------

i am guessing that they didnt like the docs (i did not black anything out) and maybe have access to DVLC database to check driver numbers if they are suspicious, thats what i am guessing from the 'security reasons' comment at the end of their text.

They can only access DVLA info re licences with a completed signed form from the license holder. I know this from a past life working in auto finance.

thanks for the info....must just have been suspect docs...