Question: are paypal disputes botted? or actually looked at?

[moneyhustler88]

Question: are paypal disputes botted? or actually looked at?

[Sneakee]

I'm curious about this too. I had a claim opened against me, closed and decided in the buyer's favor in literally one hour. It was unreal and the first Paypal claim I've ever had. I never even got a chance to respond!

The buyer is a total cock and trying to keep the item and the $300 he paid for it. Right now, all we could get Paypal to do is agree to tell him to return the item.

This experience has scared the crap out of me.

[BiN4RY]

It's usually botted unfortunately.

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[clapclap]

its a shame the docs we send in arnt botted then we would all be happy bunnies

[Elijah]

They must get thousands of disputes every day. That would be too much for human beings to manage so they must save time with substandard bots. The work they do is incredibly poor and questionable but why should PayPal care when it saves them time and money?

Originally Posted by clapclap

its a shame the docs we send in arnt botted then we would all be happy bunnies

lol. But since you get limited even after sending in the requested documents most of the time, I almost believe that a bot does the same for these.

[moneyhustler88]

i thought it was a bot..i wondered because i'm still in dispute with the guy who i did video work for..i did some video editing for him of 17 videos and it took me ages 8-9 hours..he opened a dispute after..but instead of opening it as 'services/intangible items' which i found out aren't covered by the paypal buyer protection, he's opened is an ebay item dispute..with missing parts..so ive put in that it wasn't an ebay transaction anyway..so i jw

[GreenBean]

If you respond it goes to a supposed human being

[bigtimeseller]

I Totally Disagree with this. PayPal is not botted, they are just all looked up upon the same ways.

If you call them you will get better service.

They use a few factors and quickly get through them.
Call PayPal 1 day, it can take them less than a minute to find out the problem.
Then call them again a minute later A new person.

Many People Work For PayPal

[BiN4RY]

Originally Posted by bigtimeseller

I Totally Disagree with this. PayPal is not botted, they are just all looked up upon the same ways.

If you call them you will get better service.

They use a few factors and quickly get through them.
Call PayPal 1 day, it can take them less than a minute to find out the problem.
Then call them again a minute later A new person.

Many People Work For PayPal

This is absolutely true. A real paypal worker will actually look into your issue if you call them, rather than their standard procedured bot handle everything.

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[moneyhustler88]

so am o honestly better to call paypal and say to them that this is a scam? i actually put in detailed information all the fiverr order, the original electronic delievery links (sendspace etc) and ive put that this wasnt at all an ebay item.

(the buyers said 'missing parts' on a ebay item and filed a dispute' then in comments hes put 'i wasn't happy with the video editing done, as i paid for 2 days delievery but he took 2 hours and delievered too fast' - i'm like wtf ?..

just im wary about ringing paypal..i think its worsens the situation..this is a stealth account so would you recommend ringing them?

what would you recommend me saying to them i always lose my temper with paypal..just ive explained the situation above..

[moneyhustler88]

Thank you for providing a copy of your statement in regards to the claim
detailed below.

We are gathering the facts in the case (your statement, the buyer's
statement, and other information) and will carefully consider all the
material before making a decision. We will let you know if we require
additional information from you, and will contact you when a decision has
been reached.

^^ just got this email

[moneyhustler88]

bumppp

[GreenBean]

Aw, heck. bump here is not going to help.

It's now Saturday. paypal could sit on this until Monday. It's a canned response as you know.

tbf, it's in a pile of work gathering dust. If you are in a calm submissive state of mind, try phoning. Otherwise wait.

[moneyhustler88]

ill probs wait i hate phoning pp lol..btw if you withhold your number can pp still see it?

[clapclap]

Originally Posted by GreenBean™

If you respond it goes to a supposed human being

How do you know this GB...you got a inside man???

[BigCJ]

Its botted to spot problems then reviewed manually

[moneyhustler88]

well i still havent heard anything about my dispute case..

[andyf777]

Originally Posted by moneyhustler88

ill probs wait i hate phoning pp lol..btw if you withhold your number can pp still see it?

I'm interested to know the answer to this too! I always withold my number before calling them, and often wondered (and hoped not) if they cant see the number

[moneyhustler88]

Yeah that's true perhaps a longer member can tell you this. As i've ordered some simcards so I can use them on seperate line to ring paypal/ebay (i got their direct number now :P but perhaps a older member can tell us if ebay can see your number even on with held. I know before i read on the forums from a landline that ebay/paypal can detect your number, but I have called ebay on withheld from my mobile before and i wondered if they can..perhaps greenbean knows