 My Call to the Seller Vetting Department...
I have an eB seller account, which is just over 60 days old with 10 or so positive feedback. When I opened this account back in Jan, I did not have access to the address, and when I wanted to raise the selling limit, the only option they gave me was to have a confirmation letter with code sent out, so I skipped that option, and continued to sell to my limits of 10/£650 per month.
Today I changed the address on the account to an address I have access to, hoping to raise the selling limit by having the confirmation sent out, but the ‘letter’ option is no longer available to me, and if I wish to proceed I had to confirm my bank account by logging into PayPal via eB. The process took about 30 seconds or so, and then it raised my limit to 25/£750. Not content with minor raise in selling limits, I decided to hit the ‘request higher selling allowance ‘again, and was promoted to contact a different customer service number (seller vetting). So I got on the phone with the rep, and asked for a higher raise, and had to answer some basic questions, then was basically told to send in invoices of the items I had sold, AND the items I wish to sell so they could make a decision if a raise was worth it. I was also told that I could not sell on this account until this info was sent in. At this stage I was slightly worried, as I had not heard of this process from anyone else on this forum. 2 mins later, I was slapped with a MC008 Notice asking for:
‘A copy of an official, government-issued photo ID, such as a driver's license or passport.
-- A recent copy of a utility bill, bank statement, or credit card statement to verify your address.
-- The most recent invoice showing proof that you purchased the items you're listing on eBay.’
I was asked to send the invoices to a specific email, so all I sent in was the about 12 random invoices, without any ID docs or proof of address docs, as no mention of this was asked on the phone. Less than 2 hours later I received an email stating:
‘Thank you for contacting eBay in relation to your selling allowance.
The following limits now apply to your account: The total value of your active items plus sold items cannot be higher than £3,500.00 per calendar month. The maximum number of items you can list and sell per calendar month is 100.’
Very pleased with this increase, and was wondering if anyone else had a similar experience recently?
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