PP ask about business license etc

[Baniak2000gt]

Hi,

Few days ago my pp account has been limited and I received email from pp and they ask about additional documents.

Original email from PP:

Please provide a copy of each of the following:

- Original receipts or invoices referencing your purchase or acquisition of
the items you are selling (" my product ") , along with the name and telephone number
of your supplier(s).

- Please provide us with more information about your business. Please
submit copies of your business license as well as any other documents or
forms approved by and filed with the government in the location where your
business operates.


What they mean by copies of ,, business license,, and ,, other documents or
forms approved by and filed with the government in the location where your
business operates,,



What kind of documents is this and where I can get them from ?

[rsot]

If you arent operating a REGISTERED business, you can call them up and explain that you are just a personal seller....have you been operating high volume? You will need agent assistance to remove this

[JamesNorth101]

First one is self explanatory

The second, do you operate as a business?

[Baniak2000gt]

Originally Posted by rsot

If you arent operating a REGISTERED business, you can call them up and explain that you are just a personal seller....have you been operating high volume? You will need agent assistance to remove this

I'm not operating registered business, account is stealth and work perfect for 1.5 year. Operating value about 15-35k a month...

[Dmshark25]

With those sales you need to be a business, and if I were you I would just crate your business right away and hopefully that info will be good

They are looking for documents that show you are incorporated, and if your paypal is a business account already, hopefully the business name will be available to use

[Baniak2000gt]

I send them business info (invoices I still preparing) but still they need more information :

- please explain spike in refunds and how you intend to avoid that in the
future

????????????

[Baniak2000gt]

Originally Posted by Baniak2000gt

I send them business info (invoices I still preparing) but still they need more information :

- please explain spike in refunds and how you intend to avoid that in the
future

????????????

I have spike in refund because pp limited my account and I refund about 10-15 orders in 1 day.... :(

But how I can explain them to sort this out ?

[rsot]

Originally Posted by Baniak2000gt

- please explain spike in refunds and how you intend to avoid that in the
future

Pretty self-evident ...why did you have a lot of refunds? Problems with products?

[Baniak2000gt]

Originally Posted by rsot

Pretty self-evident ...why did you have a lot of refunds? Problems with products?

I have spike in refund because pp limited my account and I refund about 10-15 orders in 1 day.... :(

[Baniak2000gt]

Originally Posted by Baniak2000gt

I have spike in refund because pp limited my account and I refund about 10-15 orders in 1 day.... :(

Basically I need ti give them reason why I have spike in refund.

I have to write it in the form of a letter ?
with explanation why I have spike in refund and how I will intend to avoid that in the future.

I need to find a ,,sensible,, reason...

Any advice much appreciated.

[mercurial333]

Originally Posted by Baniak2000gt

Basically I need ti give them reason why I have spike in refund.

I have to write it in the form of a letter ?
with explanation why I have spike in refund and how I will intend to avoid that in the future.

I need to find a ,,sensible,, reason...

Any advice much appreciated.

Tell the truth I guess. Not much you can do imo...

[john456]

Is there a monthly volume in sales in the uk where pp UK can ask you to be incorporated?

In US anyone can run a business without being incorporated.

Is it different in UK?

[Baniak2000gt]

Originally Posted by mercurial333

Tell the truth I guess. Not much you can do imo...

I should tell them simple because my account has been limited and that why we refund all of orders from that day... :/ ?

[mercurial333]

Originally Posted by Baniak2000gt

I should tell them simple because my account has been limited and that why we refund all of orders from that day... :/ ?

I'd go with that.

Meanwhile prep some new accounts for the future ( if you don't have others right now ).

[rsot]

Originally Posted by Baniak2000gt

I should tell them simple because my account has been limited and that why we refund all of orders from that day... :/ ?

The truth should be clear and precise and address WHY the problems that day

[blueuk]

Surely at £15000-£35000 a month you are VAT registered?

I guess thats what they want.

I've always kept stealth accounts under the VAT threshold for that very reason (them wanting seperate VAT numbers for every account that hits)

[mercurial333]

Originally Posted by blueuk

Surely at £15000-£35000 a month you are VAT registered?

I guess thats what they want.

I've always kept stealth accounts under the VAT threshold for that very reason (them wanting seperate VAT numbers for every account that hits)

What's the VAT treshold, just curious?

[yankee]

What does account being limited have to do with refunds?

[JamesNorth101]

£81,000 as of April 2014

[rsot]

Originally Posted by yankee

What does account being limited have to do with refunds?

OP might have been spooked and decided to refund the new payments made, hoping that the limitation would be lifted.

[GreenBean]

Originally Posted by Baniak2000gt

I'm not operating registered business, account is stealth and work perfect for 1.5 year. Operating value about 15-35k a month...

According to UK, they expect you to be a business with that volume.

[GreenBean]

Originally Posted by john456

Is there a monthly volume in sales in the uk where pp UK can ask you to be incorporated?

In US anyone can run a business without being incorporated.

Is it different in UK?

UK can get spooked if transactions are over £3000 for a couple of months.

OP has gone well over the VAT reuqirements (£81000) even on making £15000 per month.

Back to your questions, if you are considering running high amounts, then business may be preferable. But that itself has problems ( logistics wise).