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-   -   Ebay Listings disappearing? (https://www.aspkin.com/forums/subscriber-discussions/75311-ebay-listings-disappearing.html)

Smus 07-15-2014 10:25 AM

Ebay Listings disappearing?
 
Have noticed over the past few days that a small number of listings have disappeared completely.

At first it was my currently listed items.

About 2-3 days into a five day listing one of them vanished.
No message from ebay, no email, no payment received in paypal and it is not in the unsold section or anywhere on "my selling."

This happened again a day later, the item listing is nowhere to be seen. I managed to find a question about the item from a buyer, I can see the item in question but when I click the link it says "Item cannot be found."

Or along those lines.

It has just happened again today, but this time with an item that was already sold. My most recently sold item that had been paid for and marked as despatched.

Luckily this item had already been packed/shipped and the payment is still visible in paypal.


Is anybody else getting this or knows what Is going on?

Nobody else has access to the account.
Created after password reset dates.

Its costing me a few $$ with the vanishing listings in missed sales but also is a pain as I do not relist the disappearing item for a few days just in case it reappears and I over sell.

Would appreciate any views on this,
Never had this before in years of selling.

Smussy

Smus 07-17-2014 06:24 AM

Re: Ebay Listings disappearing?
 
Nobody?

Guessing its just a glitch. Its happened a few more times since my last post.

Its even removing items that have been sold/despatched.
Usually the most recent, so I have to watch carefully and pull the details up on paypal to ensure the payment is still there.

if it continues ill contact the ebay team see whats up and let you all know.

Hope its not happening to many others,
Could easily cause a few issues.

Bunneh 07-17-2014 06:56 AM

Re: Ebay Listings disappearing?
 
Sounds like a glitch to me.. is your listing still active or is it only with the orders you have sold?

Smus 07-17-2014 01:25 PM

Re: Ebay Listings disappearing?
 
It started to happen first with active listings. When they had been running for about three days out of a five day listing.

But it has also happened a few times to already sold items. Usually the most recently sold item.

Payment is still in paypal so I still ship out.

Odd isn't it, just trying to alert other people this might be happening.

A few could easily slip through if you have large inventory listed.

MM78 07-17-2014 02:46 PM

Re: Ebay Listings disappearing?
 
I just had a listing disappear, No MC999, nothing from Ebay. Still had 1+ day left on the listing.

Smus 07-18-2014 07:55 AM

Re: Ebay Listings disappearing?
 
Not good. Glad you spotted it MM78.

Easy to miss if you list a lot.
Im just concerned as my most recently sold items have disappeared a few times, and when they do I am able to list another item in its place.

Concerned I could end up selling over my limit.

Had another member PM me and say this is happening.

I would suggest everyone who believes it may have happened to them to check their paypal just to be safe.

The payments still show for all the missing listings.


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