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-   -   Suspended inauthentic items amazon uk (https://www.aspkin.com/forums/suspensions-reinstatement-talk/138639-suspended-inauthentic-items-amazon-uk.html)

fena81 08-29-2020 09:18 AM

Suspended inauthentic items amazon uk
 
Hello,

without making a sale of these 3 products amazon wrote me that they are ⊗⊗⊗⊗ products. I don't have an invoice because I took them from the local pharmacy and they didn't issue me invoices.

here is the message from amazon:


Hello,
You currently may not sell on Amazon.co.uk because you are offering items that may infringe intellectual property rights or may be inauthentic. A list of these items is at the end of this email.
Funds will not be transferred to you, but will stay in your account while we work with you to address this issue. You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to payments-investigate@amazon.co.uk.
To sell on Amazon again, please send the following information to pq-review-lvr@amazon.co.uk:
Copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 90 days. The quantity of items shown should match your inventory.
If you are not the brand owner, provide an authorization letter and a complete set of documentation, including authorization letters, to prove a valid supply chain.
If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.
Contact information for your supplier, including name, phone number, address, email, and website.
You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. We may call your supplier to verify the documents. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.
We will review your information and decide if you may sell on Amazon again. If you do not send the required information within 17 days, we may no longer allow you to sell on Amazon. Failure to provide us with the information above may result in funds being withheld.
Learn more about our policies in Seller Central Help:
Amazon Anti-Counterfeiting Policy (https://sellercentral-europe.amazon....help/201165970)
Intellectual Property Violations (https://sellercentral-europe.amazon....help/201743940)
Policies and Agreements (https://sellercentral-europe.amazon.com/gp/help/521)
To talk to someone about this email, ask our Seller Support team to contact you (https://sellercentral-europe.amazon....us/performance).
-------------------------------------
ASIN: B0010EONIK
Brand: Bayer
Title: Supradyn, 30 pcs effervescent tablets
-------------------------------------
ASIN: B00416PMU2
Brand: Gnc
Title: Gnc Mega Men Multi Vitamin, 180 Count
-------------------------------------
ASIN: B00416V1DY
Brand: Gnc
Title: GNC Mega Men Sport Supplement, 180 Count
-------------------------------------
Sincerely,
Seller Performance Team
Amazon Payments


can anyone help by opening the account?

rsot 10-07-2020 03:38 AM

Re: Suspended inauthentic items amazon uk
 
Quote:

Originally Posted by abhi987 (Post 1118560)
Just submit the invoices

Welcome to the forum - all the best as you master ghost :thumb:


@OP, also worth nothing are the amazon services provided by sellers in the marketplace


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