ebay Account just went down, for no reason. I have not been selling crazy. this must be a ebay limitation, my paypal is fine.
The account is about two months old, i sold a set of headphones then moved on and sold 2 pairs of sunglasses.
Feedback was at 15. They are asking for the information below and im just wondering would it be worth my time faxing in the info. Also the account is stealth.
Should i move on? Or if someone could help with making some documents that would help
let me know what yous think, THANKS in advance :-)
Your account is currently suspended. Below you’ll find information on why and what to do next.
*Why did we suspend your account?
From experience we know that certain items and actions are more associated with fraudulent activity on eBay than others. As a precaution, we suspend an account if it gives us cause for concern. We then ask for more before we reinstate the account.
Please understand we're not accusing you of fraudulent behaviour. Our top priority is to ensure that eBay remains a safe and reputable place to buy and sell, so we'd like to confirm some of the information you've given us.
An account suspension in these circumstances is covered in the eBay User Agreement under the heading "Abusing eBay". You can read the entire User Agreement here:
eBay User Agreement
*Here's what you should do now:
Please send us all of the following information and we'll review your account:
1) Proof of name
2) Confirmation of your registered address
3) Proof that the item/s you listed are in your possession
You can find out more details on the types of acceptable documents, as well as how you can upload your documents and here:
eBay Requests for Proof of Identity and Ownership of Items
Please be assured that eBay treats your personal information with the utmost care. We always destroy documents after we've reviewed them.
*What happens next?
Please allow three days for us to review your account after we have received your documents. We'll then contact you via email. Your account will remain suspended until we receive and review these documents.
We appreciate your cooperation and look forward to your response so that we can resolve this matter as soon as possible.
