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Old 11-09-2016
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Default How to post perfume in the uk

I posted perfume with Myhermes and it's been lost or stolen and they won't pay me out as its on there prohibited list and Royal Mail also ban perfume so how do you send perfume in the UK

Thx
Steve
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Old 11-09-2016
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Default Re: How to post perfume in the uk

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Originally Posted by stevebills View Post
I posted perfume with Myhermes and it's been lost or stolen and they won't pay me out as its on there prohibited list and Royal Mail also ban perfume so how do you send perfume in the UK

Thx
Steve
I thought you could send perfume as long as its sealed? like in its original packaging?
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Old 11-09-2016
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Default Re: How to post perfume in the uk

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Originally Posted by zenohki View Post
I thought you could send perfume as long as its sealed? like in its original packaging?
Not with Myhermes you can't
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Old 11-10-2016
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Default Re: How to post perfume in the uk

I have fallen foul of this one with them - their list is huge, inc breakables, food......pathetic.

I sell perfume too - Royal mail do take perfume, but not internationally (although you can send what you like anyway). For domestic, they advise to have a sticker on it though re contents.........so are you saying RM do not pay out for perfume, even though they allow it with a hazard sticker? weird, I never claimed from them so dont know.

it would be interesting to know if myhermes or RM still regularly write to buyers mentioning what goods were expected.

I do not use myhermes for perfume, I use RM.

for myhermes, I know you have to write what is in package when you book it, so you could put something similar but not prohibited eg. write toiletries and then claim with a receipt for expensive talc or soap bars in a plastic container.......but with this scenario, the buyer would get a notification saying did you get your 'toiletries' they say nope....job done?

honestly, I have once or twice said to customers that claimed INR, that if courier writes to them, just confirm INR regardless of what they say was in parcel, and they comply....for example, I buy a lot/bundle of goods and the receipt often just has unit numbers and generic/different description, as the contents are mixed.....
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Last edited by oompaloompa; 11-10-2016 at 04:47 AM.
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Old 11-10-2016
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Default Re: How to post perfume in the uk

i made a complaint to piss'ole 2 go about an oil filled transformer (on their lengthy ban list). I threatened to initiate a charge back, a subject access request for my data and the financial ombudsman and visa re card I used. they caved in an gave me a credit for the loss
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Default Re: How to post perfume in the uk

Whenever sending out low value items with myhermes (less than £20) I've never had a single issue, hundreds of parcels being delivered on time from them...My first parcel that I sent with them worth over £50 was my moto360 smartwatch, they lost it and even though I paid for insurance it wasn't covered because it was a watch...I then sold an iPad and decided to do a little experiment with them, it sold for £400 but I paid for insurance upto £600 and yes it got lost again...Luckily before I purchased the delivery I went into livechat to make sure that incase it got lost I was covered and to my surprise after about a month I got the full pay out. This has also happened a couple other times with me aswell all with high value items so in my opinion this can't all be accidental...
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Default Re: How to post perfume in the uk

To be honest I think the lesson to be learned here (which I learned years ago) is to never use My Hermes. :D
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