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Old 11-23-2016
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Default Wierd problem with getting limits lifted

So I was asked to upload photo ID to remove receiving limits, did that and eventually they lifted the limits. I logged in and it all seemed fine, I had about 2k in there so I thought I would just try a smaller amount first. So I withdrew £200 and it all went through fine, I then logged in and tried to withdraw a bit more. It then flashed up as being limited again and asking for the same documents again, unfortunately when I clicked resolve to upload the documents (yet again) I can’t do anything because it just displays the message “Thank you for providing all the required information. You're all set, and your account is back to normal.”

So I phoned paypal yesterday and was told it looked like a bug so the lady escalated the issue as she couldn’t sort it herself, I was told it would be sorted by 8:30pm yesterday at the latest. So I log in this morning and nothing has changed, I phone paypal again who this time said it will be at least a few days before someone even looks at it (great conflicting info there). I explained the issue again and that I could not even upload and files so she emailed me a link to do so instead, I’ve now uploaded the files again but if this is a bug I have no confidence in them sorting it out.
Has anyone ever had this problem before and know how to sort it?

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Old 11-23-2016
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Default Re: Wierd problem with getting limits lifted

I have had sort of similar last year on a couple of accounts.

Due to christmas period, there will be a delay in them looking into your problem.

More than likely they will fix that for you as you have complied with their requirements.... twice and also have called them to rectify the problem.

Sit tight, have a good sleep and within a few days it should be all ok. But we are dealing with pp here so dont get 'too' happy yet
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Old 11-23-2016
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Default Re: Wierd problem with getting limits lifted

Just have to wait it out at this stage

Generally its best to leave I ta few days between withdrawals as well if you can
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