Re: Uaccount
Got this today from U account
Hi ,
We're getting in touch because sometimes we need to ask for more information about how a customer is using their account, in order to satisfy regulatory requirements placed upon us by law.
This usually applies to new accounts or accounts where some of the transactions seem a little unusual for a personal account. These guidelines mean we need to understand, and in some scenarios obtain evidence of where our customers are receiving money from (known as source of funds).
We can see that you have received a large number of payments into your account from PayPal, which is not consistent with a personal account. Could you please help us to understand the reason for the payments?
If the PayPal account used to send the money is in your name, please provide us with two screenshots: one of the screen showing that the PayPal account is in your name and at your address, and one of the screen showing your PayPal transaction history, so that we can match up the payments into your U account. In addition, we need to know where these funds are coming from – for example, if you are running a store on eBay, we would need to see screenshots of these same two screens from within your eBay account.
The more detail you provide about these transactions, the easier it will be for us to complete our review. Any evidence you can supply will also help us speed things up.
I have enabled the ability for you to attach documents to this message, so if there is anything in addition to the above that you can think of which might help us to understand where you are receiving this money from, please include this when you reply. The Other section of our FAQs give some examples of things you can use to evidence source of funds ( www.uaccount.uk/frequently-asked-questions).
I look forward to hearing from you and please don't hesitate to ask any questions you may have.
Thank you in advance.
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