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UK eBay & Paypal General discussions about eBay.co.uk Suspensions and Paypal.co.uk limited accounts. This forum is geared towards UK eBay & Paypal sellers.

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  #1  
Old 05-01-2017
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Default PayPal accounts limited after first sale

Hi guys,

I've been creating and using many stealth accounts for around 5 years now but have hit a new problem. The last 4 or 5 PayPal accounts I have created have all been limited as soon as the first eBay sale comes in. What's also strange about these limitations is that no email is sent informing me, so I only know by actually logging in to that PP account.

My method is the same as always...new user account, IP, name, address etc etc. I've also removed all flash cookies, reinstalled browser and even tried a different browser.

I can only assume there's something on my laptop linking me. I'm yet to either wipe and reinstall the OS or try a different laptop/PC.

Any thoughts ?
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Old 05-01-2017
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Default Re: PayPal accounts limited after first sale

What information are they asking you for when you get limited?

Are the accounts verified with bank accounts attached and cards confirmed?

Also, what is the item and how much is the sale?
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Originally Posted by Ebayorbust View Post
What information are they asking you for when you get limited?

Are the accounts verified with bank accounts attached and cards confirmed?

Also, what is the item and how much is the sale?
They ask for photo ID, proof of address, business info etc.

The accounts have a VCC attached but I don't add a bank account on day 1. I've never done that and have over 50 accounts.

The items vary....generally under £15, wall chargers, laptop chargers, universal tablet cases....
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Old 05-02-2017
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Default Re: PayPal accounts limited after first sale

OP, I have had the same experiences as you in the last three weeks.

New accounts limited on first payments received.

I have tried changing VCC and bank, i use a new user account, new IP and I am certain that I am not being linked by usual stealth rules.

The limitation hits at the very second the payment hits the account. The limitation always asks for the same things, ID, proof of address, business info, proof of delivery. I have not attempted to send in any of the information they have requested as in my experience, linked accounts are not saveable.

At this stage, i agree with the OP that something on the computer itself is being detected by PP and the accounts are being linked that way. That said, i'm by no means an expert (as i'm sure you'll gather) and i'm more than willing to take advice. As with the OP, I have been doing this for years and have many many accounts.

I'm about to use a different computer for a while and change IP Provider but i am concerned that PP will detect MAC address or similar being used for multiple accounts and I will be in the same position.

Is anyone else having the same issue?
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Old 05-02-2017
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Default Re: PayPal accounts limited after first sale

Long time listener, etc etc... OP, i'm having the same experience as you. It can't just be the two of us.

As with you, i've been doing this for years and never had an issue, in fact my story is very similar to yours. Items vary in price. eBay accounts have no problems but PayPal is limited the very second that the payment arrives in the account. eBay account has bidding/buying history/cookies and buying feedback. PayPal has a few purchase transactions before listing.

I'm confident that i've not started doing anything differently and my older accounts are still fine. I do, however, add a bank (one of several high street savers) before I list items and the accounts are verified and confirmed with a combination of loadoo and entropay, both giving the same limitation. New user account for each account and I use a combination of VPN and 4G, again, both give the same result.

At this stage, I agree with the OP and I am of the opinion that something on my computer or network adaptor is linking the accounts. That said, I am not an expert (as i'm sure you'll gather, haha).

I am about to change computer today and will use a new dongle and sim, but I will not get results on these changes for 10 days or so. I'll report back when I get said results, and in the meantime I'll keep people posted. I would greatly appreciate some input if anyone has any idea (as I'm sure the OP would too).

Thanks in advance.
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Default Re: PayPal accounts limited after first sale

Just realised i had LSOs (flash cookies) allowed.

Does this track across user accounts or just across browsers in one user account?

(JUST REALISED MY POSTS ARE AWAITING MODERATION SORRY FOR MULTIPLE MESSAGES)
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Old 05-03-2017
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Default Re: PayPal accounts limited after first sale

Hi again, with an update to my situation. I have now tried another PC, fresh install of OS etc....

Exactly the same result...as soon as the first payment hits the PP account, bam, limited... with no accompanying email to say so, so you only know when logging into the account which is weird as I've never known that to happen before.

In a way it's reassuring to know that more of you are experiencing this as I was about to pull my hair out !

The only common thing now is my data provider. I always make sure I use a wide range of IP's and not variations of class C addresses for example.

Does anyone have any suggestions as I (and others) are completely stumped ?
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Default Re: PayPal accounts limited after first sale

Further update.....

Went to a friends house to use his laptop and wifi connection....he's the only one living there and he doesn't use ebay at all so his IP is good.

Set up a new account as usual...same result....

The fact that there is no limitation email is beginning to make me feel that the limitation is a glitch.

Actually the only other common factor is I use Entropay for VCC (have done for several years with no issue) as I understand many on here also do.

If this is not a glitch, I'm at a total loss as to what's going on.

Really hoping someone can shed some light on this soon. Thanks.
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Old 05-03-2017
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Default Re: PayPal accounts limited after first sale

Quote:
the only other common factor is I use Entropay for VCC
BINGO! We have a winner!

Change the VCC you are using and the issue will almost certainly disappear.
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  #10  
Old 05-03-2017
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Default Re: PayPal accounts limited after first sale

Entropay has been causing issues on and off for a long time.

Try a different card on your next account.

Also I'll add, the fact you are limited after the first sale suggests it's something to do the items you are selling. The sale pushes the account over the 'risk' line.
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Default Re: PayPal accounts limited after first sale

...but yet long time members here continue to advise users that Entropay is more than OK with UK eBay / PayPal....there are many posts over the past weeks of people still saying it's OK.

Been saying it for yonks it's gone bad.
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Old 05-03-2017
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Default Re: PayPal accounts limited after first sale

I use Entro with no issues.

My best guess it will be a combination of factors of which the VCC will be one of them.

Personally I do not think it is linking.

More of case of Paypal's risk algorithm having a nervous breakdown.

Patience is a virtue.
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Default Re: PayPal accounts limited after first sale

Thanks for all the replies. Which VCC's would you recommend guys ? All my EB/PP accounts are UK based.
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Default Re: PayPal accounts limited after first sale

Any of the Visa / MasterCard giftcards that are sold in supermarkets work well.
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GET FRESH RESIDENTIAL IP ADDRESSES HERE
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Default Re: PayPal accounts limited after first sale

I don't exclusively use Entropay and my existing Entropay accounts are still up and running.

I use a mixture of VCC providers.

I wonder, Dishmachine, do you funnel all your emails back than iPhone or iPad etc and if so, do you have 'load remote images' enabled?

It appears I've become rather lax and complacent recently and had missed both that and the flash cookies.

I have a feeling one of those two is responsible.
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Quote:
Originally Posted by dishmachine View Post
Further update.....

Went to a friends house to use his laptop and wifi connection....he's the only one living there and he doesn't use ebay at all so his IP is good.

Set up a new account as usual...same result....

The fact that there is no limitation email is beginning to make me feel that the limitation is a glitch.

Actually the only other common factor is I use Entropay for VCC (have done for several years with no issue) as I understand many on here also do.

If this is not a glitch, I'm at a total loss as to what's going on.

Really hoping someone can shed some light on this soon. Thanks.


How do you manage to set up an account and receive a payment in such a short timescale?

I usually wait a minimum of 7-10 days before listing items
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Default Re: PayPal accounts limited after first sale

Well listing immediately on an account brings your risk factor up to well over 80% on a brand new account without fail, then it becomes a lottery as to whether you get limited / suspended.
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Default Re: PayPal accounts limited after first sale

I had a payment received on a new account yesterday and the account is not limited. It was the first payment the account has received and i created the account in exactly the same way as all the rest. The only difference is that I disabled flash cookies on my mac and 'Load remote images' on my iphone before i received the payment email/accessed the account. Tnat is the forst one in over three weeks that has not been fine immediately before and them limited immediately after the first payment.

It seems very very far fetched that they insert a tracking beacon in the 'You have received a payment' email or they check your flash cookies on your login after receiving payment, but at this stage, i would put nothing past PayPal.
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Old 05-03-2017
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Default Re: PayPal accounts limited after first sale

Just to add I have recently seen Visa/MasterCard Gift Cards in Boots and the CO-OP Stores.

Might want to give them a try.
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Old 05-08-2017
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Default Re: PayPal accounts limited after first sale

OP have you made any progress?
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Default Re: PayPal accounts limited after first sale

hello,
same problem I facing from india , we are sell women dress in eBay.co.uk site and paypal are fully verified (indian paypal and ebay). we are live item in ebay.co.uk when first sell of ebay the paypal are going limited with out any notice.

if any body know please help me about this problem.

I am try several with new PC with internet connection the problem is not sort out.

Last edited by JamesNorth101; 05-08-2017 at 08:13 AM.
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Old 05-09-2017
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Default Re: PayPal accounts limited after first sale

Hello friends.
Same problem.
Card Entropay. After the 1-st selling PayPal is limited.
Tested with 7-8 differents accounts, differens VPN-s and different countries.
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